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Service Advisor Jobs in Seattle, WA (NOW HIRING)

Service Advisor

Fife, WA · On-site

$49K - $108K/yr

Description Service Advisor with dealership experience If you are a natural people-pleaser and a good listener who also happens to love the great outdoors, then we have the perfect job for you. We ...

Service Advisor

Fife, WA · On-site

$49K - $108K/yr

Job Type Full-time Description Service Advisor with dealership experience If you are a natural people-pleaser and a good listener who also happens to love the great outdoors, then we have the perfect ...

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

Service Advisor

Seattle, WA · On-site

$90K/yr

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

Service Advisor

Seattle, WA · On-site

$90K/yr

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

The Service Advisor/Sales is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations. COMPENSATION: UP ...

Service Advisor

Lynnwood, WA · On-site

$50K - $120K/yr

Job Type Full-time Description Lynnwood, WA BMW Hospitality Premium luxury brand Previous Service Advisor experience required Veterans encouraged to apply Swickard Auto Group is a hospitality company ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

SERVICE ADVISOR

Kirkland, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

SERVICE ADVISOR

Renton, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

SERVICE ADVISOR

Renton, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

SERVICE ADVISOR

Renton, WA · On-site

$1.5K/wk

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

As a Service Advisor, it is your primary goal to create long-lasting relationships with customers and become their trusted advisor for all things automotive. On a daily basis, you will work with ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative ...

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Service Advisor information

See Seattle, WA salary details

$13

$29

$51

How much do service advisor jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for service advisor in Seattle, WA is $29.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $34.04 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What are popular job titles related to Service Advisor jobs in Seattle, WA?

For Service Advisor jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Service Advisor jobs?

Cities near Seattle, WA with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,386 per year, or $29.5 per hour.

Service Advisor

Johnson RV

Fife, WA • On-site

$49K - $108K/yr

Full-time

Posted 8 days ago


Job description

Description

Service Advisor with dealership experience


If you are a natural people-pleaser and a good listener who also happens to love the great outdoors, then we have the perfect job for you. We are looking for an experienced Service Advisor to join our fast-paced environment at Johnson RV. It's more than a Service Advisor, we need an outstanding communicator with a natural positive attitude. A person that has a strong work ethic and values taking ownership of the customer experience. The successful candidate will feel comfortable and confident in greeting customers as they are scheduling appointments and acting as a liaison between customers and service technicians. Must be sales-minded, as it is part of the role. This position will handle a volume of work flow and must be good at multitasking and shifting priorities as business needs dictate.

Responsibilities

Attitude is everything - greet service department customers promptly and courteously
Listen to each customer and clearly articulate needs to technician
Provide accurate estimates of repairs / maintenance costs
Follow up on repair status to efficiently inform customers
Work with manufacturer and file claims in timely manner
Notify customers when RV / trailer is ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems or potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Requirements

  • High school diploma or equivalent required
  • Prior service advisor experience is a plus
  • Prior warranty claims submission is a plus
  • Dispatching, customer service experience a plus
  • Proven ability to achieve profitability and growth
  • Ability to set and meet goals
  • Meticulous attention to detail
  • High degree of problem-solving skill
  • Thrives in a team environment
  • Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature. 
  • Ability to be decisive and able to recognize and support the organization's preferences and priorities. 
  • Strong communication skills, written and verbal. 
  • Results oriented with the ability to balance other business considerations. 
  • Self-motivated