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Automotive Service Advisor Jobs in Seattle, WA (NOW HIRING)

TDC Automotive

Automotive Service Advisor

Duvall, WA · On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

Finesse Auto

Service Advisor - Automotive

Seattle, WA · On-site

$70K - $140K/yr

Service Advisor - Automotive Company: Finesse Auto Job Type: Full-time Pay: $70,000 - $140,000 per year (Commission-Based, High Earning Potential) Location: Seattle, WA Hours: Monday - Friday About ...

Kia-of-Puyallu

Automotive Service Advisor

Puyallup, WA · On-site

$100 - $125/hr

Previous Service Advisor experience * Working knowledge of automotive products and parts * Enthusiasm and high energy throughout the workday * Strong customer service, communication skills, computer ...

Kia of Puyallup

Automotive Service Advisor

Puyallup, WA · On-site

$85K - $160K/yr

Previous Service Advisor experience * Working knowledge of automotive products and parts * Enthusiasm and high energy throughout the workday * Strong customer service, communication skills, computer ...

Kia of Puyallup

Automotive Service Advisor

Puyallup, WA · On-site

$85K - $160K/yr

Previous Service Advisor experience * Working knowledge of automotive products and parts * Enthusiasm and high energy throughout the workday * Strong customer service, communication skills, computer ...

Meineke

Service Advisor

Seattle, WA · On-site

$25 - $35/hr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Seattle, WA

Automotive Service Advisor information

See Seattle, WA salary details

$13

$29

$51

How much do automotive service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automotive service advisor in Seattle, WA is $29.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $33.94 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Seattle, WA?

The most popular types of Automotive Service Advisor jobs in Seattle, WA are:

What are popular job titles related to Automotive Service Advisor jobs in Seattle, WA?

For Automotive Service Advisor jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Seattle, WA look for?

The top searched job categories for Automotive Service Advisor jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Automotive Service Advisor jobs?

Cities near Seattle, WA with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,627 per year, or $29.6 per hour.

Automotive Service Advisor

TDC Automotive

Duvall, WA • On-site

$75K - $100K/yr

Full-time

Medical, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

AUTOMOTIVE SERVICE ADVISOR
TDC Automotive – Duvall, WA

We’re looking for an experienced Automotive Service Advisor to join our growing team.
TDC Automotive is a locally owned, family-operated repair shop that’s built a reputation for honesty, quality repairs, and exceptional customer service. We aren’t a dealership or a corporate chain. Our owners are involved in the business every day, and we believe in creating a workplace where people are respected, supported, and given the opportunity to grow.
If you’re an experienced Service Advisor who enjoys helping customers, thrives in a fast-paced environment, and takes pride in staying organized and following through, we’d love to talk with you.
Compensation & Benefits
·         Hourly base wage plus personal and team performance incentives
·         Health insurance contribution
·         Paid holidays
·         Paid time off
·         Monday-Friday schedule (7:45AM-5:15 PM)
·         No weekends
·         Ongoing training and professional development
Responsibilities
·         Welcome customers and guide them through the repair process
·         Answer phones and schedule appointments
·         Build and present repair estimates
·         Keep customers informed throughout the repair process
·         Coordinate with technicians to keep repairs moving efficiently
·         Follow up on open estimates and previously declined work
·         Maintain accurate repair orders and documentation
·         Deliver an exceptional customer experience from start to finish
Qualifications
·         Previous automotive Service Advisor experience required
·         Strong communication and customer service skills
·         Excellent organization and time-management skills
·         Comfortable using computers and shop management software
·         Ability to multitask in a busy environment
·         Positive attitude and willingness to continue learning and growing professionally

About TDC Automotive
Since opening in 2021, TDC Automotive has continued to grow because we’ve stayed committed to doing things the right way. We continually refine our processes, invest in our team, and believe that taking great care of our employees allows them to take great care of our customers.
If you’re looking for a long-term opportunity with a professional, locally owned shop where your work truly matters, we’d love to hear from you.