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Service Writer Jobs in Calgary, AB (NOW HIRING)

Field Service Engineer

Calgary, AB · On-site

CA$85K - CA$100K/yr

The Field Service Engineer's (FSE) primary role is to perform services on customer sites ... Good written & verbal communication skills. Ability to have technical conversations with the ...

Possess strong communication skills, both written and oral. * Possess a commitment to high quality customer service. #LI-onsite Required Skills Required Experience

... written and verbal communication abilities Customer service focused with the ability to interact professionally at all levels Self-starter with adaptability and initiative Preferred Attributes ...

Excellent analytical and communication skills (written and verbal) with the ability to communicate ... Experience servicing GE Healthcare and Canon/Siemens CT, XR, MR, PET, NM and UL equipment, along ...

Excellent written and verbal communication abilities * Customer service focused with the ability to interact professionally at all levels * Self-starter with adaptability and initiative Preferred ...

Policy Service Administrator The Policy Service Administrator is responsible for providing ... Strong written and verbal communication skills * Strong relationship-building skills with the ...

Showing results 21-40

Service Writer information

See Calgary, AB salary details

$9

$18

$27

How much do service writer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service writer in Calgary, AB is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.91 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.

What are popular job titles related to Service Writer jobs in Calgary, AB?

For Service Writer jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Calgary, AB look for?

The top searched job categories for Service Writer jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Service Writer jobs?

Cities near Calgary, AB with the most Service Writer job openings:

Infographic showing various Service Writer job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

Full-time

Re-posted 16 days ago


Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,922 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers


Job description

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Job Description 

Description of position:
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member.
Daily tasks and responsibilities:

  • Conducts hourly warehouse safety and security checks. Walks the warehouse and perimeter. Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits. Fills out the inspection forms and shows results to the duty manager. Attends warehouse safety meetings.
  • Welcomes members entering the warehouse. Approaches, smiles and makes eye contact and greets. Verifies membership card.  Offers cart if necessary. Keeps entrance/exit area clean.
  • Clicks a handheld counter to count members entering the warehouse. Reports half-hourly counts to Front End and records counts on weekly reports.
  • Monitors warehouse access. Reports arrival of armored transport vehicle to duty manager. Discretely observes armored deposit pick up, jewelry and register drawer set up and pick-up while holding panic button. Checks backpacks, lunch pails, briefcases, strollers, etc., at exit. Plug in the electric scooters as they return.
  • Greets exiting member. Checks accuracy and validity of member's receipts and compares to merchandise. Arranges speedy assistance for any member correction or concern. Marks receipt with highlighter, thanks member.
  • Provides and arranges prompt and courteous member service. Directs members to product and service locations. Enlists assistance for loading, shopping, etc. Dries off wet carts.
  • Watches after hours exit door discretely from personal vehicle and reports door area status by 2-way radio before doors can be opened for employees. Drives warehouse perimeter in personal vehicle for security checks. Watches closing managers leave.  Reports suspicious activity to duty manager and calls police if necessary.


Non-Essential Functions and Tasks:

  • Assists in other areas of the warehouse as necessary.


Qualifications (Costco-specific or industry-specific skills that candidates must possess):

  • Education/Training :  High School Diploma or GED preferred.
  • Licenses/Certifications :  Valid Driver's License and vehicle required.
  • Experience:  None.
  • Knowledge/Skills:  None.
  • Other:         


Knowledge and talents recommended for job success:
NOTE: For postings in Quebec locations, candidates must be able to communicate in French (oral and written).

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983