Brandt is currently seeking a Service Writer for our Rocky View Agriculture location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and ...
Brandt is currently seeking a Service Writer for our Rocky View Agriculture location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and ...
Service Writer Calgary, Alberta About the Role We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department.
Quick apply
Service Writer Calgary, Alberta About the Role We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department.
Service Writer / Advisor
Calgary, AB · On-site
Service Writer Calgary, Alberta About the Role We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department.
Service Writer / Advisor
Calgary, AB · On-site
Service Writer Calgary, Alberta About the Role We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department.
Service Writer, Crowfoot
CA$20 - CA$25/hr
We are looking for a friendly and dedicated individual to join our team as a Service Writer ! What does it take to get on track? * 3 years of experience in the automotive repair or tire industry is ...
Service Writer, Crowfoot
CA$20 - CA$25/hr
We are looking for a friendly and dedicated individual to join our team as a Service Writer ! What does it take to get on track? * 3 years of experience in the automotive repair or tire industry is ...
Service Writer, Crowfoot
CA$20 - CA$25/hr
We are looking for a friendly and dedicated individual to join our team as a Service Writer ! What does it take to get on track? * 3 years of experience in the automotive repair or tire industry is ...
Service Writer, Crowfoot
CA$20 - CA$25/hr
We are looking for a friendly and dedicated individual to join our team as a Service Writer ! What does it take to get on track? * 3 years of experience in the automotive repair or tire industry is ...
You will work closely with the Service Writer, Parts team, Lead Hand, and Service Manager to ensure seamless operations while traveling between branches, client sites, and worksites as required. What ...
You will work closely with the Service Writer, Parts team, Lead Hand, and Service Manager to ensure seamless operations while traveling between branches, client sites, and worksites as required. What ...
Proposal Writer
Calgary, AB · On-site
We're looking for a strong writer and organized operator to support grant applications, funding proposals, and strategic submissions that help scale our business and mission. This role is ideal for ...
Proposal Writer
Calgary, AB · On-site
We're looking for a strong writer and organized operator to support grant applications, funding proposals, and strategic submissions that help scale our business and mission. This role is ideal for ...
Senior Specifications Writer
Calgary, AB · On-site
CA$90K - CA$124K/yr
Review, edit, and write architectural specifications, and work alongside other disciplines to ... Your experience within a large professional services organizations and contributions to sharing ...
Senior Specifications Writer
Calgary, AB · On-site
CA$90K - CA$124K/yr
Review, edit, and write architectural specifications, and work alongside other disciplines to ... Your experience within a large professional services organizations and contributions to sharing ...
Accurately record field reports for service writer for all work done including warranty invoicing and records * Maintain communication with internal support to quickly diagnose problems and provide ...
Accurately record field reports for service writer for all work done including warranty invoicing and records * Maintain communication with internal support to quickly diagnose problems and provide ...
Assistant Manager, Calgary Crowfoot
CA$25 - CA$35/hr
Previous experience as an assistant manager, service writer or service manager is an asset * Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
New
Assistant Manager, Calgary Crowfoot
CA$25 - CA$35/hr
Previous experience as an assistant manager, service writer or service manager is an asset * Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
New
Assistant Manager, Calgary Crowfoot
Calgary, AB · On-site
CA$25 - CA$35/hr
Previous experience as an assistant manager, service writer or service manager is an asset * Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
New
Assistant Manager, Calgary Crowfoot
Calgary, AB · On-site
CA$25 - CA$35/hr
Previous experience as an assistant manager, service writer or service manager is an asset * Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
New
Service Technician
Calgary, AB · On-site
Service Technician Status: Regular, Full time Location: Calgary, Alberta Reporting to the Business ... Fluent in speaking, reading, and writing English; * Manufacturer training in inspection and ...
Service Technician
Calgary, AB · On-site
Service Technician Status: Regular, Full time Location: Calgary, Alberta Reporting to the Business ... Fluent in speaking, reading, and writing English; * Manufacturer training in inspection and ...
Address customer inquires and FAQ's using a pre-written script * Managing incoming calls * Effectively communicate (both written and spoken) * Support customers in understanding the services ...
Address customer inquires and FAQ's using a pre-written script * Managing incoming calls * Effectively communicate (both written and spoken) * Support customers in understanding the services ...
Customer Service Representative
Calgary, AB · On-site
Communicate effectively in English both verbal and written. * High comfort level working in a fast ... Experience / Capabilities * 2+ years' customer service experience. * Call center experience is an ...
Quick apply
Customer Service Representative
Calgary, AB · On-site
Communicate effectively in English both verbal and written. * High comfort level working in a fast ... Experience / Capabilities * 2+ years' customer service experience. * Call center experience is an ...
Service Employee
CA$20/hr
Proficient in English written and verbal communication skills * Demonstrates customer service skills * Must be able to understand customer's verbal communication * Understand computer hardware and ...
Service Employee
CA$20/hr
Proficient in English written and verbal communication skills * Demonstrates customer service skills * Must be able to understand customer's verbal communication * Understand computer hardware and ...
Service Advisor
Calgary, AB · On-site
Requires clear written and oral communication and a focus on excellent customer service. * Must be able to interpret customers' descriptions of their vehicle problems and translate them into clear ...
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Service Advisor
Calgary, AB · On-site
Requires clear written and oral communication and a focus on excellent customer service. * Must be able to interpret customers' descriptions of their vehicle problems and translate them into clear ...
Service Advisor
Calgary, AB · On-site
Requires clear written and oral communication and a focus on excellent customer service. * Must be able to interpret customers' descriptions of their vehicle problems and translate them into clear ...
Quick apply
Service Advisor
Calgary, AB · On-site
Requires clear written and oral communication and a focus on excellent customer service. * Must be able to interpret customers' descriptions of their vehicle problems and translate them into clear ...
Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service ... Handle written correspondence received from and sent to customers in a timely manner. * Assist and ...
Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service ... Handle written correspondence received from and sent to customers in a timely manner. * Assist and ...
Service Coordinator
Calgary, AB · Remote
CA$3.0K - CA$4.0K/mo
We are seeking a Service Coordinator to join our team! You will be responsible for helping ... Excellent written and verbal communication skills Company Description A Kitchen carbinetry ...
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Service Coordinator
Calgary, AB · Remote
CA$3.0K - CA$4.0K/mo
We are seeking a Service Coordinator to join our team! You will be responsible for helping ... Excellent written and verbal communication skills Company Description A Kitchen carbinetry ...
Provides high level of member service and performs warehouse safety and security checks on foot and ... written). Apply Now
Provides high level of member service and performs warehouse safety and security checks on foot and ... written). Apply Now
Service Writer information
See Calgary, AB salary details
$9.13 - $10.82
3% of jobs
$10.82 - $12.50
8% of jobs
$12.50 - $14.18
13% of jobs
$14.29 is the 25th percentile. Wages below this are outliers.
$14.18 - $15.87
16% of jobs
The median wage is $17.07 / hr.
$15.87 - $17.55
15% of jobs
$17.55 - $19.23
14% of jobs
$20.21 is the 75th percentile. Wages above this are outliers.
$19.23 - $20.91
13% of jobs
$20.91 - $22.60
7% of jobs
$22.60 - $24.28
5% of jobs
$24.28 - $25.96
5% of jobs
$25.96 - $27.64
2% of jobs
$9
$18
$27
How much do service writer jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for service writer in Calgary, AB is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.91 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
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For Service Writer jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Calgary, AB look for?
The top searched job categories for Service Writer jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Service Writer jobs?
Cities near Calgary, AB with the most Service Writer job openings:
Job description
Brandt is currently seeking a Service Writer for our Rocky View Agriculture location.
This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.
Duties & Responsibilities
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
#LI-onsite
Required Skills
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- Basic knowledge of accounting practices
Required Experience
- Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions
- High School Diploma or equivalent experience