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Service Technician Manager Jobs in Rio Rancho, NM

Valicy

Casino Service Technician

Albuquerque, NM

Casino Service Technician Department: Casino Operations Reports To: Director of Field Services ... manage daily/weekly technical logs, keeping a keen eye on the details. Customer Focused: ● ...

Tech24

Field Service Technician

Albuquerque, NM · Remote

$35 - $42/hr

Field Service Technician Tech24 Location: Albuquerque, NM Compensation Range: $35-$42 (DOE) Why ... Manage truck inventory to ensure proper parts and tools are stocked * Respond to service calls in a ...

BMD

Service Technician I

Albuquerque, NM · On-site

$14/hr

Appliance Service Technician I Dalton Service Center | Full-Time | $14.00 per Hour + 32% Commission ... Ability to manage multiple service calls, changing priorities, and seasonal demand. * Basic ...

BMD

Service Technician I

Albuquerque, NM · On-site

$14/hr

Appliance Service Technician I Dalton Service Center | Full-Time | $14.00 per Hour + 32% Commission ... Ability to manage multiple service calls, changing priorities, and seasonal demand. * Basic ...

Clean Tech, Inc.

Field Service Technician 1

Rio Rancho, NM · On-site

$24.50 - $30.46/hr

Site Manager FLSA Status: Non-exempt Position Summary / Job Scope If you like to make equipment work better, this is the role for you. As a Field Service Technician, you'll work at customer sites ...

Clean Tech, Inc.

Field Service Technician 1

Rio Rancho, NM · On-site

$24.50 - $30.46/hr

Site Manager FLSA Status: Non-exempt Position Summary / Job Scope If you like to make equipment work better, this is the role for you. As a Field Service Technician, you'll work at customer sites ...

Power Ford

Mobile Service Technician

Albuquerque, NM · On-site

We are currently seeking a Mobile Service Technician to perform maintenance and light repairs at ... Ability to work independently and effectively manage a mobile service schedule.Valid driver ...

Brad Hall Companies

Service Technician

Albuquerque, NM · On-site

Equipment Management * Perform routine inspections and maintenance of equipment to ensure optimal ... Strong customer service skills. * Able to learn company systems and processes. * Adheres to the ...

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Showing results 21-40

All JobsService Technician JobsService Technician Manager JobsService Technician Manager Jobs in Rio Rancho, NM

Service Technician Manager information

See Rio Rancho, NM salary details

$32K

$77.9K

$159.4K

How much do service technician manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service technician manager in Rio Rancho, NM is $77,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by service technician managers, and how can they effectively address them?

Service Technician Managers often face challenges such as coordinating schedules for multiple technicians, ensuring consistent quality of service, and managing customer expectations. Effective communication, strong organizational skills, and leveraging technology for dispatch and reporting can help address these issues. Additionally, providing regular training and fostering a collaborative team environment are key to maintaining high morale and performance. Staying adaptable and proactively addressing problems as they arise will contribute to smoother operations and increased customer satisfaction.

What are the key skills and qualifications needed to thrive as a service technician manager?

To thrive as a Service Technician Manager, you need extensive technical knowledge in your service area, leadership experience, and a background in technical training or certification, often supported by a degree in engineering or a related field. Familiarity with field service management software, diagnostic tools, and industry-specific certifications (such as ASE or HVAC certifications) is highly valuable. Strong communication, problem-solving, and team management skills help you effectively lead technicians and resolve customer issues. These competencies ensure efficient service delivery, high team performance, and strong customer satisfaction.

What does a service technician manager do?

A Service Technician Manager oversees a team of service technicians, ensuring that maintenance and repair tasks are completed efficiently and to company standards. They coordinate schedules, provide training and support, and handle customer concerns related to service work. Additionally, they are responsible for managing inventory, maintaining safety protocols, and striving to meet performance and quality goals for their department.

What is the difference between Service Technician Manager vs Service Technician?

AspectService Technician ManagerService Technician
CertificationsOften requires technical certifications plus management trainingTypically needs technical certifications relevant to the industry
Work EnvironmentSupervises teams, manages schedules, and oversees service operationsPerforms hands-on repair and maintenance tasks in the field or shop
Employer & Industry UsageUsed in companies with multiple technicians, overseeing service departmentsUsed by service companies, repair shops, and field service providers

The Service Technician Manager focuses on supervising and coordinating service teams, ensuring efficient operations, and handling administrative tasks. In contrast, the Service Technician primarily performs technical repair and maintenance work. While both roles require technical skills, the manager role adds leadership and management responsibilities, making it suitable for those with both technical expertise and supervisory experience.

What are the most commonly searched types of Service Technician jobs in Rio Rancho, NM?

The most popular types of Service Technician jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Service Technician Manager jobs?

Cities near Rio Rancho, NM with the most Service Technician Manager job openings:

Service Technician Manager jobs near you

Casino Service Technician

Valicy

Albuquerque, NM

Full-time

Re-posted 5 days ago

Job description

Job Title: Casino Service Technician
Department: Casino Operations
Reports To: Director of Field Services-Casino
Status: Non-Exempt
WHO WE ARE:
We are Valicy.
We make games. We also make the machines they run on.
What we're building matters. How we treat people matters more.
OUR MISSION:
We exist to create excellent gaming experiences, treat our customers the way we want to be treated, and positively impact people's lives through a culture of care.
Seven values guide how we work. We call it our FIGHTER mindset:
Fun: Enjoy the journey together
Innovative: Consistently pushing new boundaries through creativity
Growth: Committed to growing personally and professionally
Humble amp; Passionate: It’s important to be both
Teamwork: Built on trust, healthy conflict, commitment, accountability, and results
Excellence: Pursuing high standards in everything we do
Relational: Building trust and relationships with customers and teammates
If this is the kind of place you've been looking for, let's talk.
SUMMARY: The Casino Field Service Technician position is a service technician and relationship-focused role with daily travel within a designated territory. The Casino Service Representative will perform preventive maintenance to all machines to ensure they are functioning accurately, troubleshooting and repairing games and associated systems when a malfunction occurs.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
RESPONSIBILITIES:
● Understand company Mission, Vision, and Values and be an ambassador of MVV.
● Troubleshooting:
● Install, configure, troubleshoot, and update our cutting-edge products at various casino locations.
● Ensure optimal functionality of Electronic Gaming Machines (EGMs) through diagnostic exams, software configurations, and hands-on testing. Diagnose and resolve any tech-related issues promptly and efficiently.
● Swiftly document incident reports and maintain meticulous maintenance records in accordance with our guidelines, ensuring clarity and precision in every entry.
● Consistently update and manage daily/weekly technical logs, keeping a keen eye on the details.
Customer Focused:
● Deliver exceptional customer service with a positive attitude.
● Responsible for keeping current clients satisfied and delivering exceptional customer service.
● Be the primary point of contact and build long-term relationships with customers.
REQUIREMENTS:
● Minimum age of 21; must possess a valid driver's license and the ability to secure and maintain necessary gaming licenses (assistance provided).
● Ability to obtain a Gaming License or Vendor Technician License through the Tribal Gaming Commission (extensive background check)
1+ year(s) of experience configuring, testing, or repairing electronic equipment or a combination of experience and relevant certification.
● Strong interpersonal skills, including the ability to influence others.
● Excellent oral and written communication skills to be highly communicative and responsive.
● Strong troubleshooting skills with an understanding of network connectivity. Proficiency in the safe and appropriate use of hand and power tools.
● Able to lift, maneuver, and transport heavy machines (up to 400 lbs), with supportive equipment.
● Proficiency in windows, using CRMS, (Hubspot, NetSuite) for data entry and documentation tasks.
● Capability to oversee conversion projects or setups with minimal to no guidance. Commitment to upholding exemplary customer relations, both internally and externally. Willingness to work flexible hours, including overtime, weekends, on-call, evenings, and holidays.
● Availability to travel to multiple states at any time within our network; up to 75% travel required.
Strongly preferred:
● Casino industry background.
● Experience in land-based gaming.
● Has the ability to effectively work in a remote environment to fulfill your role on the team.
● Able to analyze and interpret floor map schematics.
● Basic electrical and networking knowledge.
WORK ENVIRONMENT: This role is primarily field-based and requires regular travel to customer casino locations. Employees will work directly with customers in a fast-paced gaming environment, providing exceptional service while representing the company professionally. Flexibility to travel in and out of state will be required via car or plane, including overnight stays and weekend work as business needs require, may be necessary.

This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed.

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