Remote Service Technician Jobs in Rio Rancho, NM

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your role
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.
You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
You will set, install, and pipe compressor systems.
You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
You will attend training at our Air Academy and train with Senior Service Technicians
You will promote and practice proper safety procedures and correct use of personal protective equipment
Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
You will be subject to random drug testing.
To succeed, you will need
You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
You are able to work independently and complete tasks within assigned deadlines.
You are customer-focused and take ownership of meeting the customer's needs.
You can use computers to complete work orders, ordering parts and training.
You can supply all basic required tools.
You will participate in occasional travel to Rock Hill, SC for paid training.
You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
You have the ability to use computers to complete work orders
A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
You have a valid driver's license and are fluent in English.
This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.
In return, we offer
Flexible benefits plan including medical, dental, and vision.
Generous 401 (k) retirement plan match in addition to an automatic contribution.
Competitive paid time off and sick time.
Life & Disability insurance.
Paid training
Excellent paternal, adoption, and maternal leave.
Equipped with a company vehicle, laptop, cell phone and uniform.
-$27- $34 / hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.
Job location
This role is fully remote, enabling you to work from anywhere within the assigned territory.
#HOY
Contact information
Talent Acquisition Team: Joseph Coleman
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
Atlas Copco Compressors LLC is an equal opportunity employer and strictly prohibits discrimination against employees, applicants or any other persons involved in our operations on the basis of race, color, religion, national origin or ancestry, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity or expression (including gender nonconformity and status as a transgender or transsexual individual), age, marital status, physical or mental disability, citizenship or immigration status, uniformed servicemember status, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Atlas Copco Compressors LLC also strictly prohibits harassment of employees, applicants or any other persons involved in our operations based on any of these protected categories. These protections apply to all employment decisions, including, but not limited to, recruitment, hiring, training, promotion, and compensation.