ZipRecruiter

Log In

1

Service System Manager Jobs (NOW HIRING)

High Profile, Inc.

HRIS Manager

Dallas, TX · On-site

Drive automation, AI integration, process improvements, and adoption of self-service tools * Provide system support and training to HR teams and employees * Manage vendors and project timelines ...

Tt

HRIS Manager

Washington, DC

$160K - $180K/yr

Lead vendor selection, contract management, performance reviews, and service delivery. * Ensure ... Monitor system utilization and user experience. * Recommend process improvements using data-driven ...

TP-Link Systems Inc.

HRIS Manager

Irvine, CA · On-site

Establish service delivery standards and performance metrics for HR technology support ... scale system rollouts. * Strong project management skills and experience working with cross ...

TP-Link Systems Inc.

HRIS Manager

Irvine, CA · On-site

Establish service delivery standards and performance metrics for HR technology support ... scale system rollouts. * Strong project management skills and experience working with cross ...

Walbec Group

HRIS Manager

Waukesha, WI · On-site

The HRIS Manager leads Walbec Group's HRIS team and runs the Workday platform day to day. The role ... Review, test, and where warranted reject the work of the two analysts and the managed-services ...

Dabella

HRIS Manager

Austin, TX · On-site

The Manager,HRISand People Analyticsis responsible forthe administration, optimization, and ongoing ... Promote a culture of continuous improvement, customer service, and operational excellence.

Socket.dev

HRIS Manager

Irvine, CA · On-site

Establish service delivery standards and performance metrics for HR technology support ... scale system rollouts. * Strong project management skills and experience working with cross ...

TP-Link

HRIS Manager

Irvine, CA · On-site

Establish service delivery standards and performance metrics for HR technology support. Required ... scale system rollouts. * Strong project management skills and experience working with cross ...

Lozier Corporation

HRIS Manager (Onsite)

Omaha, NE · On-site

The HRIS Manager leads organizational Human Resources Information Systems (HRIS) strategy ... service. * Oversee the configuration, maintenance, and optimization of HR systems, including ...

Rockland Trust

HR Systems (HRIS) Manager

Hanover, MA · On-site

Rockland Trust is a fullservice commercial bank and financial services company committed to helping ... The HRIS Manager will oversee system administration, reporting and analytics, process improvements ...

Lincoln International

Senior HRIS Manager

Chicago, IL · Hybrid

Champion continuous improvement, automation and innovation in HR technology and service delivery ... System & Process Optimization * Manage system configuration, upgrades and releases to maximize ...

Motorola

CAD System Manager

Plantation, FL · On-site

The Command Center Solutions and Services team delivers solutions and maintenance services to the ... Document system configurations, procedures, and change management activities. * Lead process ...

Ross Stores

Manager, HRIS

Dublin, CA · On-site

$125K - $206K/yr

Provide leadership, planning, and management for the service delivery of HRIS programs. Partner with HRIS leadership and Program Delivery to support and deliver technical, specialized, and complex ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsIT Manager JobsService System Manager Jobs

Service System Manager information

See salary details

$46K

$102.1K

$153K

How much do service system manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service system manager in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Service System Manager jobs?

Cities with the most Service System Manager job openings:

What are popular job titles related to Service System Manager jobs?

For Service System Manager jobs, the most frequently searched job titles are:

Quality System Manager - Remote

Farmington, CT • Remote

The Jackson Laboratory
Biotechnology Research and Development • 1 - 5K employees
Learn more about The Jackson Laboratoryexternal

$85.99 - $130K/hr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Develop and implement strategies to enhance process efficiency, risk mitigation, and quality improvements across all locations.

  • Oversee key quality functions including audits, deviation reviews, CAPA facilitation, document control, and change management.

  • Lead and train the Quality team in industry best practices and promote a quality culture across the organization.

The Jackson Laboratory rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

This position will direct efforts to harmonize practices across all JAX locations, both domestic and international where applicable, drive organizational change and implement quality improvements. This position will develop and execute JAX-wide strategies to enhance process efficiency, improve risk mitigation, and oversee key quality functions, including internal and external audits, deviation reviews, CAPA facilitation, document control, and change management. Position will be responsible for training and leading the Quality team in industry best practices, and will be responsible for reshaping quality culture across the global organization.

The salary range is $85.987 - $130,000. Salary will be determined based on qualifications and experience.

This role is remote with occasional travel to JAX locations. The ideal candidates will be located on the east coast.

Key Responsibilities (What you contribute):

  • Develop a long-term process development and improvement strategy, focused on assuring quality, and in collaboration with others in the global organization
  • Proactively identify, analyze and leverage quality data to identify trends and risks, manage risk-based assessments and support the implementation of risk mitigation strategies
  • Develop and implement continuous quality improvements in systems to reduce complexity, improve effectiveness, efficiencies and productivity and ensure sustainability and globalization
  • Develop and ensure a high-quality process development and improvement policy is propagated, understood, and implemented organization-wide; provide strategic leadership in a policy setting
  • Determine and implement the quality assurance/quality system subset strategy for global team
  • Co-lead the implementation of quality and regulatory compliance software systems
  • Direct quality personnel by coaching, counseling, and leading employees
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor's degree and 7 years of relevant quality experience
  • Minimum of 2 years supervisory experience.
  • Expertise in risk management tools including Design FMEA, Process FMEA (pFMEA).
  • Proficiency in Root Cause Analysis (RCA), statistical analysis and data-driven decision-making.
  • Experience with MSA/Gauge R&R, quality metrics and performance monitoring.
  • Experience with and knowledge of ISO 9,001 standards.
  • Computer System Validation requirements.
  • Strong knowledge of Quality by Design (QbD) principles and stage-gate product development.
  • Lean/Six Sigma Certification preferred. Quality certifications (CQA, CQM/OE, etc.) a plus.
  • Functional management/leadership experience in a pharmaceutical or biotechnology operation.
  • Research regulatory compliance experience preferred.
  • Grows relationships with key organizational influencers and customers by building credibility and trust.
  • Experience with change management in multi-site, complex environment.
  • Advanced interpersonal skills sufficient for developing complex, dynamic relationships with a diverse variety of individuals representing a broad cross-section of cultures, disciplines, and levels of sophistication.
  • Advanced verbal and written skills sufficient to communicate with the senior leaders in a variety of partner institutions.
  • Ability to formulate, analyze and evaluate complex plans and programs.
  • Ability to keep current on industry practices, regulatory requirements and industry changes.
  • Champion of Lean and continuous improvement .
  • Ability to travel, 10%.

#CA-DS5

About JAX:

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California),Japan andChina. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visitwww.jax.org.

EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

What The Jackson Laboratory employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply