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Service Representative Associate Jobs in Oregon (NOW HIRING)

Customer Service Representative Who we are: Atkore is forging a future where our employees ... All associates must embrace and foster and environment that supports our core values of Integrity ...

Customer Service Representative Who we are: Atkore is forging a future where our employees ... All associates must embrace and foster and environment that supports our core values of Integrity ...

Customer Service Representative

Portland, OR

$16.25 - $22.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental ...

Patient Service Representative

Bend, OR

$18.50 - $23.50/hr

Patient Service Representative This position is eligible for an annual bonus of up to $6,000 ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

Customer Service Representative

Portland, OR · On-site

$17 - $23.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... Associates degree and/or 2+ years of experience in customer service preferred. * Excellent ...

Customer Service Representative

Florence, OR · On-site

$15.25 - $20.75/hr

Store Associate Store 2709644: 951 Highway 101, Florence, Oregon 97439 Shift Availability: Days ... Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets ...

Customer Service Representative

Mcminnville, OR

$16.25 - $22.25/hr

Store Associate Store 2709630: 1347 N Baker Street, Mcminnville, Oregon 97128 Shift Availability ... Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What are the most commonly searched types of Service Representative jobs in Oregon? The most popular types of Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Service Representative Associate jobs? Cities in Oregon with the most Service Representative Associate job openings:
Customer Service Representative

Customer Service Representative

Atkore

Eugene, OR

$40K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now


Atkore rating

7.1

Company rating: 7.1 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

352nd of 516 rated manufacturers


Job description

Customer Service Representative
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment.
This is an on-site position that will be located in Eugene, OR.
What you’ll do:
  • Processing orders, quotes, credits, returns applications and other requests
  • Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
  • Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
  • Answering basic technical inquiries
  • Directing advanced technical requests and other unresolved issues to the appropriate resource
  • Managing customer accounts
  • Promptly responding and assisting customers with damaged shipments and/or mis-shipments
  • Keeping good records of customer interactions and transactions
  • Communicating and coordinating with internal departments and outside vendors
  • Monitoring product stocking levels and inventory turns
  • Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization
  • Performing other related duties as assigned
What you’ll bring:
  • High School diploma or equivalent
  • Minimum two years business experience in a manufacturing or electrical customer service environment preferred
  • Computer literacy and experience with Windows, Excel, Word, and Outlook
  • Ability to manage a variety of concurrent tasks in a fast-paced work environment
  • Time management, planning, and organizational skills
  • Effective decision making and problem solving abilities
  • Excellent interpersonal and communications skills
  • Strong initiative and adaptable to change
  • Must be able to thrive in a team environment
  • All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you’ll:
  • Complete Atkore’s onboarding and immersion program.
  • Gain an understanding of how your role ties into Atkore’s mission and strategic plan.
  • Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you’ll:
  • Handle an assigned territory independently from PO receipt to invoicing.
  • Work towards meeting or exceeding the departments daily KPI metrics.
  • Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work© certified company and a four-time Top Workplaces USA award winner! We’re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,160 - $55,220. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Paid Time Off
  • Paid holidays
  • Any leave required under federal, state, or local law

Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
#LI-KB1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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