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Service Representative Associate Jobs in Portland, OR

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ...

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ...

Cust Service Rep

Portland, OR

$17 - $23/hr

We thrive on the diversity of our associates and the different ways each of us contributes to ... Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR). In this ...

Customer Service Representative

Tigard, OR · On-site

$16.25 - $22.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Customer Service Representative

Portland, OR · On-site

$16.25 - $22.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental ...

Customer Service Representative

Portland, OR · On-site

$17 - $23.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... Associates degree and/or 2+ years of experience in customer service preferred. * Excellent ...

Customer Service Representative

Newberg, OR · On-site

$16.75 - $22.75/hr

Store Associate Store 2709632: 1500 Portland Road, Newberg, Oregon 97132 Shift Availability ... Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets ...

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Service Representative Associate information

See Portland, OR salary details

$10

$23

$43

How much do service representative associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service representative associate in Portland, OR is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What cities near Portland, OR are hiring for Service Representative Associate jobs? Cities near Portland, OR with the most Service Representative Associate job openings:

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Therapeutic Associates Physical Therapy rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative

The Customer Service Representative resolves incoming calls, makes outgoing calls, follows through on emails, and updates claims, along with various other daily tasks.

This position requires an individual with a background in medical billing and extensive computer knowledge including Athena, Outlook, Excel, Word, and numerous payer websites.

Other requirements include the ability to work independently or as part of a team, work with minimum supervision, take initiative, multitask, ability to follow through, meet deadlines, productivity standards and department goals. This position emphasizes organizational skills, problem solving abilities, attention to detail, and follow through.

What We Offer:

  • Employees (and their families) Medical, Dental, Vision, and Insurance
  • Life, AD&D and Long-Term Disability insurance
  • Employee & family Physical Therapy benefits
  • Parental leave
  • Continued Education Stipend
  • Continuing Education PTO (1 day annually)
  • Accrue up to 15 days of PTO (sick and vacation time)-increases over time
  • 6 paid holidays, 1 charitable giving day, and up to 2 personal days
  • 401(k) and profit-sharing program (Up to 5% of total compensation)
  • Interactive Wellness Program with rewards for balanced, healthy living
  • MedBridge learning subscription
  • Potential Student Loan Repayment
  • Potential Annual performance bonus

Duties & Responsibilities:

  • Provide positive and professional customer service to our patients, clinics, staff, insurance companies, vendors, salespersons, as well as other miscellaneous callers
  • Answers the phone and assists in resolving all questions and concerns
  • Checks and returns all voicemails and email correspondence daily
  • Maintains our Employer database by managing an abundant amount of ever-changing information related to payer rules, regulations, reimbursement and authorizations
  • Reviews accounts and insurance EOB's to ensure accurate processing and payment posting
  • Assists with other duties as assigned

Minimum Qualifications:

  • 1+ years recent experience in a call center, preferably in the medical field
  • Reside within ID, WA or OR
  • High school diploma or equivalent
  • Basic proficiency with MS Office products including Word, Excel, and Outlook
  • Strong communication skills, both verbal and written

Preferred Qualifications:

  • Athena experience preferred
  • Bilingual in English and Spanish strongly preferred

Therapeutic Associates Physical Therapy is committed to equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.


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