ZipRecruiter

Log In

1

Service Representative Associate Jobs in Massachusetts

National Veterinary Associates

$17.50 - $23.75/hr

Job Summary Client Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and ...

NVA

Customer Service Representative

Plymouth, MA · On-site

$17.50 - $23.75/hr

The CSR ensures excellent service standards, respond efficiently to customer inquiries, and ... National Veterinary Associates is a leading global pet care organization united in the love of ...

next page

Showing results 1-20

All JobsService Representative Associate JobsService Representative Associate Jobs in Massachusetts

Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities in Massachusetts are hiring for Service Representative Associate jobs? Cities in Massachusetts with the most Service Representative Associate job openings:
Service Representative Associate jobs near you

Sales Associate / Customer Service Representative

Drybar Shops

Hingham, MA • On-site

$15 - $30/hr

Full-time

Re-posted 20 days ago

Job description

Overview
*FLEXIBLE SCHEDULES, PAID TRAINING, $15.00 per HOUR (Plus commissions - there's no ceiling!)*
Come be a part of a growing location with opportunities to advance! You will be a part of a fun and inclusive team who helps one another learn and grow their craft!
Drybar is a blow dry-only hair salon and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.
Sales Associate / Customer Service Representative Benefits:
  • Paid Training
  • Competitive compensation plan with potential to make between $15-$30 per hour depending on performance
  • Membership & product sales commission
  • Flexible Hours
  • Sick time
  • Discounts on all retail products
  • Ongoing training
  • Fun team based environment

Sales Associate / Customer Service Representative Qualifications:
  • 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Social Media experience a plus
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Track record in providing over-the-top, amazing customer service!
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Maintains professional demeanor under pressure

Legal Disclaimer
©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Apply