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Service Recovery Manager Jobs (NOW HIRING)

Update Recovery spreadsheets timely and with accurate sale information * Assist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We are seeking an experienced and results-driven Debt Recovery Manager to oversee and lead ...

... Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards Qualifications High School Diploma or GED required 3 - 4 years related ...

Experience Qualifications * 1-3 years of leadership, coaching, or supervisory experience in collections, customer service, revenue recovery, or property management required. * 1-3 years of experience ...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... As a Debt Recovery Manager, you will develop and implement effective collection strategies, monitor ...

... Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards Qualifications High School Diploma or GED required 3 - 4 years related ...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... As a Debt Recovery Manager, you will develop and implement effective collection strategies, monitor ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... As a Debt Recovery Manager, you will develop and implement effective collection strategies, monitor ...

The Manager will liaise directly with local partners and provide guidance relating to both Red ... Work as an advocate to ensure that Red Cross services reach all affected populations, prioritizing ...

JOB SUMMARY : This position is responsible for managing Asset Recovery efforts including ... Strong sense of customer service; must be able to adhere to bank's customer service standards while ...

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Service Recovery Manager information

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How much do service recovery manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service recovery manager in the United States is $41.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.01 and $48.08 per hour, depending on experience, location, and employer.

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What states have the most Service Recovery Manager jobs?

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Infographic showing various Service Recovery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $86,378 per year, or $41.5 per hour.

Recovery Specialist

Carmel, IN • On-site

Allied Solutions LLC
Finance and Insurance • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

The Recovery Specialist is responsible for handling all aspects of daily recovery related operations within the Recovery Department. Will help train and mentor the Recovery staff within the department and be responsible for overall technical direction and production of recovery related activities of the team. Assists the Recovery Manager and Recovery Director in the coordination of work activities within the unit. Will assist with invoicing issues, recovery sale proceeds, title distribution, legal issues, salvage liquidation and remarketing needs within the department.

*Job Duties and Responsibilities:

Investigation and Analysis (55%)

  • Review and evaluate settled files that come from Claims to determine new assignment distribution to recovery staff.
  • Responsible for the distribution to staff of special incentive assignments for recovery vendors.
  • Regularly handles a partial skip claim portfolio while handling all salvage files
  • Responsible for the initial review of recovery related Legal issues by facilitating the Allied Legal Referral form and following up with Allied Legal department.
  • Oversee the entire Salvage process including management of individual salvage assignments, title document requests, bid approvals and sale proceeds received.

Training/ Educating/Mentoring (30%)

  • Provides guidance and instruction to team members for recovery related questions
  • Communicates procedure updates in email and/or template form
  • Helps train and educate new employees with processes and procedures
  • Ability to explain the recovery process to lenders and outside contacts
  • Collaborates with Team members, Upper Management and other departments to achieve the overall best Recovery results
  • Implements policies and procedures under the direction of higher-level management

Reporting/ ACH Processing/ Manager Backup (15%)

  • Assist Recovery Manager in the management of the proper disbursement of ACH and Recovery proceeds to insurance carriers
  • Update Recovery spreadsheets timely and with accurate sale information
  • Assist Recovery Manager and Recovery Director to ensure the Team meets service level requirements and service level standards

*Qualifications (Education, Experience, Certifications & KSA):

  • High School Diploma or GED required
  • 3 - 4 years related experience

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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#LI-Onsite

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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