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Service Reception Jobs in Alberta (NOW HIRING)

AccorHotel

Spa Reception Agent

Banff, AB

As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome ... Process payments for services and retail products, complete quality checks on spa bookings, and ...

New

Rocky Mountain Equipment

Branch Service Admin

Oyen, AB · On-site

They also do reception relief and handle incoming calls to the branch and greet walk in customers. This position is to provide additional support to Service Sales Managers and Parts Sales Managers in ...

Allied Universal

Security Guard - Part Time

Edmonton, AB · On-site

CA$19/hr

Minimum 1 year of customer service and/or front desk/reception experience . * Excellent verbal and written communication skills. * Strong observation, decision-making, and problem-solving abilities.

Allied Universal

Security Guard - Part Time

Edmonton, AB · On-site

CA$19/hr

Minimum 1 year of customer service and/or front desk/reception experience . * Excellent verbal and written communication skills. * Strong observation, decision-making, and problem-solving abilities.

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Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.

What cities in Alberta are hiring for Service Reception jobs?

Cities in Alberta with the most Service Reception job openings:

Service Reception jobs near you
Infographic showing various Service Reception job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Spa Reception Agent

Banff, AB

AccorHotel
See more jobs at AccorHotelexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

    Job Description

    First impressions are everything! As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit.

    Starting Rate: $20.18

    We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.54

    Job Duties Include:

    • Provide personalized greetings, assist with treatment selections, and resolve guest concerns to ensure an exceptional spa experience.
    • Book and schedule treatments, respond to phone and email inquiries, and manage guest requirements with attention to detail.
    • Oversee the reception area, control facility access, give tours, and maintain reception inventory and materials.
    • Process payments for services and retail products, complete quality checks on spa bookings, and handle reporting tasks.
    • Support Spa Reservations in a self-directed environment, adapt to shifting duties, and assist with other tasks as assigned.
    Qualifications

    Your Skills & Qualifications:

    • Minimum of 1 year experience in spa industry or hospitality preferably in a similar position
    • Diploma or Degree in hospitality or related field an asset
    • Computer literacy in Microsoft Office, Word, Excel
    • Excellent communication skills, both written and spoken

    Additional Information

    Job Perks & Benefits:

    • Subsidized staff accommodation provided on-site for full time status employees
    • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
    • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
    • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
    • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
    • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
    • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

    Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

    We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com