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Service Reception Jobs in Alberta (NOW HIRING)

Spirit Omega Inc.

Administrative Coordinator

Calgary, AB · On-site

CA$20 - CA$24/hr

Reception and front-office administration represent the primary focus of this position. KEY ... Strong customer service and communication abilities. * Ability to manage multiple priorities and ...

Canadian Natural

Office Services Student

Calgary, AB

Mailroom and reception services * Office coordination and office moves * Procurement and contracts activities * Safety Inspections and other audits What You Bring to The Role: * Currently enrolled in ...

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All JobsService Reception JobsService Reception Jobs in Alberta

Service Reception information

What is the difference between Service Reception vs Service Advisor?

AspectService ReceptionService Advisor
Primary RoleGreet customers, handle check-in/check-out, and manage appointment scheduling.Advise customers on vehicle repairs, explain service options, and upsell services.
Required CredentialsBasic customer service skills; certifications are optional.Knowledge of automotive services; often requires certifications like ASE or manufacturer-specific training.
Work EnvironmentFront desk, customer service area in auto service centers or dealerships.Customer-facing role within service departments, often involved in technical discussions.

While both roles involve customer interaction in automotive service settings, Service Reception primarily handles administrative tasks and customer check-ins, whereas Service Advisors focus on explaining repairs, recommending services, and building customer relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of service receptionists?

Service receptionists greet and assist customers upon arrival, schedule appointments, handle phone inquiries, and manage administrative tasks at service centers or repair shops. They often use computer systems to record customer information and may need good communication and organizational skills.

Which service reception job pays the most?

Service reception roles that involve supervisory responsibilities or specialized skills, such as service managers or senior service advisors, tend to offer the highest salaries. These positions often require extensive experience, technical knowledge, and strong customer service skills, and they may include additional benefits or bonuses based on performance.

What cities in Alberta are hiring for Service Reception jobs?

Cities in Alberta with the most Service Reception job openings:

Service Reception jobs near you
Infographic showing various Service Reception job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Administrator

Calgary, AB • On-site

Classic Fire + Life Safety
See more jobs at Classic Fire + Life Safetyexternal

Full-time

Posted 19 days ago

Job description

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

  • CFLS is a caring company who values our staff.
  • CFLS is local and is part of the community.
  • CFLS is a full-service fire protection contractor.
  • A great working environment with opportunities for career advancement.
  • Supportive, people-first culture focused on performance
  • Comprehensive Group benefits.
  • Educational assistance program.
  • Employee referral bonus program.
  • Meaningful work in a life safety-driven industry


Job Description

The Customer Service Administrator is motivated, and knowledgeable in the fire protection and life safety industry, with a strong administrative focus to support the company's Service back-end operations. The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team members such as Service Coordinators, Service Sales Executives, Service Supervisor, accounting Team, and customers. The Customer Service Administrator will support service delivery back-end administrative functions and provide quality control support to ensure accurate and complete creation and distribution of invoices. This job description is to be used as a guideline only and may not incorporate all functions of the job.


Tasks & Responsibilities:

  • Own the Service Invoicing function from invoice creation o submission
  • Work from "Completed Jobs" report generated from Service Trade daily
  • Review completed jobs for accuracy, information; reaching back to Service Coordinators if needed
  • Generate invoice ensuring billing notes, customer PO's, transaction date, bill-to etc. are correct
  • Send invoice in proper format; Service Trade link, outside email, portal submission etc.
  • Own Invoicing Portal entries, ensuring invoices are properly uploaded for payment
  • Be first point of contact for rejected / disputed invoices, and escalating as required
  • Assist with parts inventory control management
  • Providing back-up support to Reception/front desk, including phone coverage
  • Other tasks and duties as required by the Service Operations Manager


Qualifications:

  • Minimum 3 years' experience in administrative support position
  • Working knowledge of Fire & Life Safety Codes, Standards and System would be considered an asset
  • Strong attention to details and record keeping focus to ensure quality of invoice submission
  • Able to process documentation and understand completeness formatting and consistency requirements
  • Understanding and ability to work with enterprise-wide systems and applications
  • Good interpersonal skills with staff and customers, and a willingness to work as a Team
  • Efficient and comfortable with technology and software applications
  • Working knowledge of Service Processes and Reporting requirements


We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Apply