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Service Program Manager Jobs in Michigan (NOW HIRING)

Adient

Program Manager

Plymouth, MI · On-site

Manages periodic engineering changes, customer and supplier related issues, service parts, warranty improvement, and overall program profitability. Responsible for the effective execution of the ...

Gentex

Program Manager

Zeeland, MI

POSITION OVERVIEW The Program Manager is both a customer and internal facing position. This ... military service, height, weight, genetic information, or any other reason protected by law.

Gentex Corporation

Program Manager

Zeeland, MI · On-site

POSITION OVERVIEW The Program Manager is both a customer and internal facing position. This ... military service, height, weight, genetic information, or any other reason protected by law.

Gentex Corporation

Program Manager

Zeeland, MI · On-site

POSITION OVERVIEW The Program Manager is both a customer and internal facing position. This ... military service, height, weight, genetic information, or any other reason protected by law.

US Department of the Treasury

Program Manager

Flint, MI · On-site

$125K/yr

Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...

Gentex

Program Manager

Grand Rapids, MI

POSITION OVERVIEW The Program Manager is both a customer and internal facing position. This ... military service, height, weight, genetic information, or any other reason protected by law.

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Service Program Manager information

See Michigan salary details

$34K

$66.2K

$124.6K

How much do service program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for service program manager in Michigan is $66,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Service Program Manager vs Service Coordinator?

AspectService Program ManagerService Coordinator
ResponsibilitiesOversees multiple service programs, manages teams, develops strategies, and ensures program goals are met.Coordinates service activities, schedules appointments, and acts as a point of contact for clients and service teams.
Required CredentialsBachelor's degree, experience in service management, strong organizational skills.High school diploma or equivalent, excellent communication skills, customer service experience.
Work EnvironmentOffice setting, often in corporate or service provider environments.Fieldwork and office work, interacting directly with clients and service teams.

The Service Program Manager focuses on managing entire service programs and strategic planning, while the Service Coordinator handles day-to-day scheduling and client interactions. Both roles require strong communication skills, but the Program Manager typically has more leadership and strategic responsibilities.

What is a service program manager?

A service program manager is responsible for overseeing multiple service projects within an organization to ensure they align with business goals and deliver value. They coordinate teams, manage budgets, and monitor performance metrics, often using tools like project management software. Strong leadership, communication, and organizational skills are essential for success in this role.

What cities in Michigan are hiring for Service Program Manager jobs?

Cities in Michigan with the most Service Program Manager job openings:

Service Program Manager jobs near you
Infographic showing various Service Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,168 per year, or $31.8 per hour.

Program Manager

Lapeer, MI • On-site

3-Dimensional Services Group, Inc.
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about 3-Dimensional Services Group, Inc.external

Full-time

Re-posted 7 days ago

Job description

  • Send regular communications and status updates to customers regarding program progress, key milestones, and any risks or changes. Monitor program timing through customer portals, ensuring all milestones are accurate and up to date, and proactively communicate and resolve any discrepancies with the customer.
  • Collaborate closely with shop leadership, engineering, and management teams on program design, feasibility, timing, and cost considerations. Act as a central point of coordination to ensure alignment across departments and successful execution of program objectives.
  • Develop, organize, and maintain comprehensive program documentation, including traveler folders, work instructions, process sheets, visual aids (photos), inspection reports, and fixture designs. Support the creation and delivery of customer-specific training materials to ensure compliance with all requirements.
  • Respond promptly to customer quality alerts and internal quality concerns by partnering with inspection teams, quality engineers, and shop leadership to identify root causes. Lead or support the development and implementation of corrective actions, ensuring issues are resolved effectively and communicated clearly to the customer.
  • Work closely with Quality Engineers on certifications, compliance documentation, employee training, and audit preparation. Support adherence to industry standards and customer-specific requirements across all program phases.
  • Serve as a primary liaison between the customer, internal teams, and sales, maintaining strong customer relationships and ensuring clear communication. Develop a thorough understanding of company capabilities and manufacturing processes to identify opportunities for additional business and support future program growth.
  • Support continuous improvement initiatives by identifying opportunities to enhance processes, reduce costs, and improve quality and delivery performance.
  • Ensure compliance with all company policies, safety standards, and PPE requirements, promoting a safe and efficient work environment.
  • Perform other duties as assigned to support program success and organizational objectives.

  • Associate or Bachelor's degree in a related field preferred; High School Diploma or GED required
  • Minimum of 8+ years of experience in the automotive, aerospace, or defense industry in a Program Manager or related capacity required
  • Strong background in metal fabrication and plastics manufacturing highly preferred, including CNC machining, stamping, press brake operation, and laser cutting/welding
  • Proven experience working with customers and leading internal cross-functional teams
  • Strong organizational and time management skills
  • Self-motivated with the ability to work independently with minimal supervision
  • Effective team player with strong collaboration skills
  • Proficient in Microsoft Outlook, Word, and Excel

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