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Service Product Manager Jobs (NOW HIRING)

Dorman Products

Product Manager

Colmar, PA · On-site

Drive business growth and performance at product category level; co-developing and co- leading/influencing customer, pricing, sourcing and service strategies. Directly/indirectly manage 1 to 5 cross ...

DocuSign

Lead Product Manager

Atlanta, GA · Remote

With intelligent agreement management, Docusign unleashes business-critical data that is trapped ... Operate as a "services product" leader for your area, protecting engineering from ad-hoc requests ...

koch

$13.25 - $18/hr

Customer Service - Product Fulfillment Reports to: Director of Service Full-Time, Salary/Exempt ... Primary Responsibilities Customer Inquiry Management * Respond promptly and professionally to ...

Jose Merciline

Product Manager

Jersey City, NJ · On-site

Product Manager Description Looking for an experienced Product Manager working within an ... The product coverage area for this role is currently focused toward Enterprise Services ...

Acme Corporation

Product Manager

Washington, DC · On-site

... service positioning and product launching/execution. Not only will you enjoy sharing your skills ... Product Manager for one of the industries largest suppliers of branded office products, but you ...

Jobtailor

Drive cross-functional alignment across Product, Engineering, UX, Services, Customer Success, and ... Product Management * AI-Enabled Automation * APIs and Data Connectors * Enterprise SaaS Experience

Sidram Technologies

Product Manager

New York, NY · On-site

... native services. Key Responsibilities Product Strategy & Roadmap * Define and own the product ... The Product Manager will bridge business requirements and technical implementation for US, Mexico ...

HomeServe

Product Manager

Norwalk, CT · On-site

$85K - $120K/yr

The Product Manager is a part of the HomeServe Product Management team and will report to the ... Experience with the home services industry and/or subscription-type membership products is a plus.

Trident Systems Inc

Product Manager

Fairfax, VA · On-site

$95K - $176K/yr

Principal Product Manager Supervises Others: No Trident has built a reputation as a trusted ... Trident's Integrated C4ISR Systems (ICS) specializes in products and services which improve the ...

Support Revolution

Product Manager

San Jose, CA · On-site

The AI Network Product Manager at Supermicro is responsible for defining, promoting, and delivering ... service providers) to deliver complete AI‑enabled network solutions. * Coordinate demos ...

Dorman Products, Inc.

Product Manager

Colmar, PA · On-site

Drive business growth and performance at product category level; co-developing and co- leading/influencing customer, pricing, sourcing and service strategies. Directly/indirectly manage 1 to 5 cross ...

Rice Lake

Product Manager

Rice Lake, WI · On-site

RLWS Product Managers are an essential part of the product development process in the scale ... Recommending customers service improvements * Identification of service-related failures

Comtech Inc

Product Manager

Reston, VA · Remote

$67 - $77/hr

Role : Product Manager Employment Type : Contract Workplace Type : 100% Remote (EST or CST time ... oriented, full-service IT solutions provider serving the Civilian Federal Government, the ...

Compunnel

Product Manager

Dallas, TX · On-site

Job Summary The Product Manager will own and drive billing automation initiatives for merchants using client's services, while supporting broader payment integration and product roadmap initiatives.

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Service Product Manager information

See salary details

$51.5K

$159.4K

$197K

How much do service product manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is a service product manager?

Service Product Managers are professionals who oversee the development, delivery, and continuous improvement of service-based products offered by a company. They act as the bridge between customers, stakeholders, and internal teams to ensure the service meets market needs and business objectives. Their responsibilities typically include market research, defining service features, setting pricing strategies, and managing the service lifecycle. Service Product Managers focus on maximizing the value and performance of service offerings while ensuring customer satisfaction and profitability.

What are the key skills and qualifications needed to thrive as a service product manager?

To thrive as a Service Product Manager, you need strong skills in product lifecycle management, customer needs analysis, and business strategy, typically backed by a degree in business, engineering, or a related field. Experience with product management software (like Jira or Aha!), data analytics tools, and sometimes certifications such as Certified Scrum Product Owner (CSPO) or PMP are valuable. Outstanding communication, stakeholder management, and problem-solving abilities help you align cross-functional teams and deliver customer-focused solutions. These competencies are crucial for driving product success, ensuring service quality, and achieving business objectives in a competitive market.

How does a service product manager typically collaborate with cross-functional teams to deliver successful service offerings?

Service Product Managers regularly work with teams such as engineering, sales, marketing, and customer support to ensure service offerings align with customer needs and business objectives. They facilitate communication between groups, define service requirements, and oversee the rollout of new or improved services. Effective collaboration often involves leading meetings, setting priorities, and resolving conflicts to keep projects on track. This cross-functional teamwork is essential for delivering high-quality, customer-centric service products.

What is the difference between Service Product Manager vs Product Owner?

AspectService Product ManagerProduct Owner
ResponsibilitiesOversees service offerings, manages service lifecycle, ensures customer satisfactionDefines product backlog, prioritizes features, works closely with development teams
Work EnvironmentCollaborates with customer support, operations, and marketing teamsWorks primarily with development teams and stakeholders
CredentialsTypically requires experience in service management, certifications like ITILOften has Agile/Scrum certifications, product management background

The Service Product Manager focuses on managing service offerings and customer experience, while the Product Owner concentrates on defining and prioritizing product features within Agile teams. Both roles require collaboration across teams, but their scope and focus differ, with the Service Product Manager emphasizing service lifecycle and customer satisfaction, and the Product Owner emphasizing product development and backlog management.

What cities are hiring for Service Product Manager jobs?

Cities with the most Service Product Manager job openings:

What states have the most Service Product Manager jobs?

States with the most job openings for Service Product Manager jobs include:

What are popular job titles related to Service Product Manager jobs?

For Service Product Manager jobs, the most frequently searched job titles are:

Service Product Manager jobs near you
Infographic showing various Service Product Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Product Manager

Northbrook, IL • Hybrid

GreatAmerica Financial Services
Finance and Insurance • 501 - 1,000 employees
Learn more about GreatAmerica Financial Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!


We are Looking to Add a Key Member to our Product Management Team!

As a member of the Product Management team, the Product Manager manages the end-to-end product life cycle of a single product or feature set. This role will collaborate with stakeholders and agile teams to provide execution and implementation of the product strategy roadmap. This role is critical in acting as the voice of the customer to understand the customer pain points, feature new opportunity and showcase product and to go to market strategies.

As a Product Manager, you will:

1. Product Strategy & Roadmap

  • Define product outcomes and Objectives and Key Results (OKRs), break down work into actionable steps to facilitate product discovery, design, development, and delivery.

  • Manage an end-to-end product lifecycle by implementing a Now, Next, and Later framework that captures a rolling 12-month product roadmap.

  • Stay abreast of industry trends, competitive landscape changes, recommend new technological trends, and innovative products/features to the teams.

2. Stakeholder Management & Collaboration

  • Partner with key stakeholders to identify and prioritize new features and enhancements and record them in Jira.

  • Influence product decisions by providing consultation and direction to stakeholders.

  • Manage a room with various stakeholders and drive ROI discussions to justify work.

3. Product Discovery & Customer Insights

  • Identify, analyze, and interpret new requests using various kinds of techniques to meet customer and internal stakeholder needs and requirements.

  • Talk to customers to understand pain points, new feature opportunities, showcase product capabilities, and go-to-market strategies.

  • Acts as the voice of the customer.

4. Design & Prototyping

  • Work with various partners to create screen prototypes/wireframes, gather feedback, and adjust to optimize performance.

5. Agile Delivery & Backlog Management

  • Work with the Agile Development Team and Scrum Master, lead backlog planning and grooming, and support Release planning.

  • Maintain the sprint backlog: refine, estimate, and prioritize work.

  • Collaborate with BSAs, developers, testers, and UX to clarify requirements.

  • Participate in daily standups, sprint reviews, and retrospectives.

  • Use tools such as AHA, ProductBoard, or Jira Aligned to manage product backlog.

To be successful in this role you will need:

Education

  • Bachelor's degree in Business Administration, Computer Science, Engineering, Information Systems, or related disciplines.

Experience

  • Someone who has led or been part of changing a company to a product-led organization.
  • Comfortable in dealing with abstract concepts, systems, and ideas, all while being organized and self-disciplined.
  • Success depends on the person's ability to influence stakeholders and produce measurable business outcomes.
  • Job centers around producing timely, accurate, and high-quality results, and benefits from an analytical, inquiring, and critical mind.
  • Must be an excellent communicator and have intellectual confidence.

Skills and Abilities

  • Takes initiative
  • Competitive
  • Achievement-oriented
  • Impatient with routine

Computer Skills

  • Advanced knowledge of the Microsoft Office Suite

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:


Financial Benefits

  • Competitive Compensation
  • Monthly Bonuses for Eligible Employees
  • 401(k) and Company Match
  • Annual Profit Sharing
  • Paid Time Off

Health, Wellbeing, and Family Planning Benefits

  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • Gym Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term and Long-Term Disability
  • Company Paid Life Insurance
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Employee Assistance Program
  • Parental Leave

Education and Career Planning Benefits

  • Tuition Assistance
  • Networking Opportunities
  • Leadership Development Opportunities

Perks

  • Paid Parking
  • Service Awards
  • Hybrid work arrangements
  • Business casual environment
  • A strong organizational culture focused on our greatest asset:you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Apply