Service Operations Support Jobs in Toronto, ON (NOW HIRING)

Why WM Canada?

People are the driving force behind everything we do. 

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. 

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

More than a job. A career you can count on.

At WM Canada, our frontline employees keep communities moving every day.

Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another.

What matters most to our frontline employees

Reliable, year-round work 
Work in an essential industry that communities depend on every day.

Competitive pay and benefits 
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.

Work that fits your life
Build a long-term career while making time for family, friends and the priorities that matter most.

Safety comes first 
We invest in training, equipment and processes designed to help employees work safely every day.

Real opportunities to grow
Many of our supervisors, managers and operational leaders started in frontline roles.

Modern equipment and technology
Work with well-maintained equipment and tools that help you do your job safely and efficiently.

Why people stay

• Stable employment
• Team-oriented culture
• Opportunities to advance
• Strong commitment to safety
• Modern equipment and technology
• Pride in serving local communities

Join a team that's building stronger communities every day.

Start time: 8 am.

I. Job Summary
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
II. Essential Duties and Responsibilities

• A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers.

• Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed.

III. Qualifications 
A. Required Qualifications  

• High School Diploma or GED (accredited).
• No prior work experience and
• must be at least 18 years of age and
• legally eligible to work in the country where the position is located

B. Preferred Qualifications 
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $50.000,00 - $60.000,00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.