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Service Operations Support Jobs in Arizona (NOW HIRING)

The Scion Group

Seasonal Property Operations Support

Tempe, AZ · On-site

$18.50 - $24.25/hr

Seasonal Property Operations Support Redpoint Tempe, Tempe, Arizona, United States We're hiring ... Good communication skills and a strong customer service mindset. * Willing and able to lift and ...

The Scion Group

$17.25 - $22.75/hr

The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover ... Good communication skills and a strong customer service mindset. * Willing and able to lift and ...

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Service Operations Support information

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities in Arizona are hiring for Service Operations Support jobs?

Cities in Arizona with the most Service Operations Support job openings:

Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Operator - Reliability & Operations Support

Safford, AZ • On-site

Savage
See more jobs at Savageexternal

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Grow Your Career with Savage!
Savage is a global provider of supply chain infrastructure and logistics solutions with more than 200 locations across the United States, Canada, Mexico and Saudi Arabia. Since we were founded in 1946, we've grown from a small family business to an international company with more than 4,000 team members. We're proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. Savage is a place where your growth is supported and your impact matters. Join us and do things you never dreamed possible.
To Apply for this position, click on the "Apply" button above and complete the application.
Military Veterans and National Guard Reservists are encouraged to apply!
The Basics:
  • Location:
  • Compensation: Starting Pay $26.00 to $28.00per hour
  • Days/Hours: Rotating Shifts 12 HR 5AM to 5PM - Schedule 5/ON 4/OFF, 5/ON 5/OFF
  • Equipment Used: Skid Steer, Tellahandler
  • Material Handled: Anhydrous Ammonia,

These are just a few of the benefits you can expect from working with Savage:
  • A culture that appreciates our Team Members
  • Uniforms and laundry service
  • Paid Time Off ("PTO"), Paid Holidays
  • Profit Sharing
  • Excellent benefits including medical, dental, vision, life, disability, 401(k)
  • A culture of safety
  • A commitment to helping our Team Members do things that they never dreamed possible

What you'll be doing:
  • Safely start up, operate, monitor, and shut down an 82,000 lb/hr Superior watertubeboiler.
  • Perform routine boiler operations including:
    • Boiler chemistry analysis and control (feedwater and boiler water testing)
    • Chemical adjustments and corrections
    • Continuous and intermittent blowdowns
  • Operate and monitor emissions control systems, including:
    • SCR system operation, switching and handling anhydrous ammonia bottles
  • Conduct routine inspections of boiler, auxiliaries, and associated systems to ensure safe and efficient operation, monitor operating parameters such as pressure, temperature, flow, and combustion performance, identify abnormal conditions, troubleshooting issues, and take corrective action as required
  • Communicate daily operating activities and system status with operation Leaders, maintain accurate and up-to-date operating logs, inspection records, and maintenance documentation
  • Initiate and document work orders for maintenance and repairs, follow Safe Work Permits, LOTO procedures, and site safety requirements at all times
  • Support general plant operations as needed, including assisting with inspections, housekeeping, and minor maintenance tasks, and maintaining a high standard of housekeeping in boiler and equipment areas
  • Become proficient in all aspects of the steam generation and supporting systems

Requirements to be successful in this position:
  • Prior experience operating industrial boilers, preferably watertube boiler
  • Strong working knowledge of boiler operations, including startup, shutdown, chemistry control, and blowdown practices preferred
  • Experience working in an industrial environment such as mining, power generation, petrochemical, refining, or heavy manufacturing
  • Strong understanding of Safe Work Permits and Lockout/Tagout (LOTO)
  • Mechanically inclined with the ability to troubleshoot equipment and systems
  • Demonstrated commitment to always maintaining safe work practices
  • Strong problem-solving skills and the ability to respond effectively to operational challenges
  • Willingness to develop additional technical knowledge related to emissions controls, boiler optimization, and plant systems

Here are some of the physical requirements for this role:
  • Able and willing to work outside in all weather conditions
  • Ability to work at heights, swing a 10-lb sledgehammer, walk extensively on uneven terrain, lift up to 50 lbs, work and stand on uneven surfaces for prolonged periods of time
  • Ability to work outside for extended periods of time, in all weather conditions
  • Willingness and ability to work within an MSHA-regulated mining environment
  • Candidates are required to successfully complete a criminal background check, drug and alcohol screening
  • Ability to attend and pass all required training, including but not limited to: Site-specific safety training, Anhydrous Ammonia, InPit Driving Left hand Traffic Training, Skid Steer, Tellahandler, and any additional training required for work at the job site

Additional Information:
  • A complete job description is available upon request
  • Savage is an Equal Opportunity Employer and maintains a drug-free workplace
  • California Residents Job Application Privacy Notice
  • You may view available jobs at www.savageco.com/careers and apply using the online job posting.
  • Team members may be eligible for a benefits package that is dependent on hours worked and position classification. This package may include medical, dental, and vision coverage; life, AD&D, and disability insurance; supplemental coverage options; health savings and flexible spending accounts; paid time off; profit sharing; and a 401(k) plan with company match. Benefits are subject to change. For more information visit https://savageco.com/careers/benefits-information/

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