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Service Operations Support Jobs in Arizona (NOW HIRING)

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

$26 - $28/hr

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

PepsiCo

Service Operations Warehouser

Phoenix, AZ · On-site

$24.64/hr

As a fulltime team member, you'll be supported with competitive pay, meaningful benefits, and opportunities to grow a longterm career at PepsiCo. All qualified applicants will receive consideration ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ

$26 - $28/hr

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

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Showing results 21-40

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Service Operations Support information

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities in Arizona are hiring for Service Operations Support jobs?

Cities in Arizona with the most Service Operations Support job openings:

Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Mr. Electric Operations Support Specialist

Tucson, AZ • On-site

Mr. Electric
Electrical Equipment, Appliance, and Component Manufacturing • 501 - 1,000 employees
Learn more about Mr. Electricexternal

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Mr. Electric rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

PART TIME
WEDNESDAY THROUGH FRIDAY
10 AM TO 6:30 PM
$17 TO $19 PER HOUR DOE
PROMOTIONAL OPPORTUNITIES AND ADDITIONAL HOURS ARE AVAILABLE IF WANTED BUT NOT REQUIRED
Mr. Electric is looking for a part time dedicated Electrical Operations Support Specialist to join our dynamic team. This role is crucial in ensuring smooth operations and high-quality service.
Job Summary: The Electrical Operations Support Specialist is responsible for providing comprehensive support to our electrical operations team. This role involves managing customer calls, dispatching service requests, handling tickets. The ideal candidate will have strong organizational skills, excellent communication abilities, and a basic understanding of electrical operations.
COMPENSATION PACKAGE:
  • $17 to $19 HR DOE

Key Responsibilities:
  • Customer Service:

o Serve as the point of contact for customer inquiries and service requests.
o Address and resolve customer concerns promptly and professionally.
  • Dispatch Management:

o Schedule and dispatch electrical service requests to appropriate field technicians.
o Monitor and adjust schedules as needed to ensure timely service delivery.
  • Ticket Handling:

o Create, track, and manage service tickets in the company's ticketing system.
o Ensure all tickets are updated with relevant information and follow up on open tickets.
  • Administrative Support:

o Maintain accurate records of customer interactions, service requests, and permits.
o Prepare and process reports as needed for management review.
Qualifications:
  • Must type a minimum of 55 WPM
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in using computer systems and software (e.g., Microsoft Office, Excel, Powerpoint).
  • Ability to work independently and as part of a team.
  • Detail-oriented with a problem-solving mindset.

Preferred Skills:
  • Knowledge of electrical codes and regulations.
  • Experience with dispatch and scheduling software.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.

PERKS & BENEFITS FOR FULL TIME EMPLOYEES:
  • Medical, dental and vision insurance
  • 401K match
  • Life insurance
  • Voluntary Accident plans
  • Paid time off

Founded in 1994 Mr. Electric is a leading franchise and renowned residential home servicing brand. Our siblings include; Mr. Rooter (plumbing), Air Serve, Glass Doctor and Rainbow Restoration (restoration services).
We are dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction both internally and externally for both our customers and our employees, by reflecting our core values of excellence, reliability, and community support.
Mr. Electric provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Mr. Electric is looking for a part time to full time dedicated Electrical Operations Support Specialist to join our dynamic team. This role is crucial in ensuring smooth operations and high-quality customer service.
Job Summary: The Electrical Operations Support Specialist is responsible for providing comprehensive support to our electrical operations team. This role involves managing customer calls, dispatching service requests, handling tickets etc. The ideal candidate will have strong organizational skills, excellent communication abilities, and a solid understanding of office operations.
NO WALK INS OR CALL INS PLEASE
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