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Service Operations Manager Jobs in Wayne, NJ (NOW HIRING)

Hawke & Co

OPERATIONS MANAGER

Manhattan, NY

Operations Manager Hawke & Co. - New York Garment Center About Hawke & Co. Founded in 1958, Hawke ... Coordinate with sales, product development, sourcing, logistics, customer service, and finance.

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

Operations Manager Owen Health Care Inc. | Vauxhall, NJ Are you a licensed clinician with ... We provide compassionate, quality, and affordable healthcare services to adults with mental health ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations ... We provide compassionate, quality, and affordable healthcare services to adults with mental health ...

CORT

Operations Manager

North Bergen, NJ

$85K - $95K/yr

The Operations Manager is responsible for overseeing all aspects of warehouse and transportation ... Provides real-time support to service centers, delivery team, and customers. May conduct delivery ...

Rebel Hotel Company

Operations Manager

Manhattan, NY

$73K - $75K/yr

We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major ... The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest ...

Waste Management

Operations Manager

Lafayette, NJ · On-site

$74K - $109K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Lafayette, NJ · On-site

$74K - $109K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Sandream Specialties

Operations Manager

Fairfield, NJ · On-site

Highly motivated and experienced Operations Manager leading our warehouse operations, customer service, and EHSS functions. The ideal candidate will have a proven track record of success in managing ...

Swingers NoMad

Operations Manager

Manhattan, NY

$70K/yr

The Operations Manager hastwo main purposes day-to-day: ensuring the seamless operation of the venue, andoverseeing all activities related to service and entertainment. With anoverriding focus on ...

Swingers NoMad

Operations Manager

Manhattan, NY

$70K/yr

Swingers - the crazy golf club is looking for a Operations Manager to join our team in Nomad! We ... Free Telemedicine services through Healthjoy * 401 (k) plans so you can invest in your future

dimex

Operations Manager

South Hackensack, NJ

As an Operations Manager, you will be responsible for managing and coordinating daily activities ... Collaborates with Purchasing, Customer Service, Sales, Warehouse, and other departments to ...

Swingers

Operations Manager

Manhattan, NY · On-site

$70K/yr

Free Telemedicine services through Healthjoy * 401 (k) plans so you can invest in your future ... The Operations Manager has two main purposes day-to-day: ensuring the seamless operation of the ...

360 Medical Consulting

Operations Manager

New York, NY · On-site

$80K - $120K/yr

The Operations Manager will become familiar with each client location, clinical service line, team, and operational process while helping manage employees, projects, priorities, and day-to-day ...

dimex

Operations Manager

South Hackensack, NJ · On-site

As an Operations Manager, you will be responsible for managing and coordinating daily activities ... Collaborates with Purchasing, Customer Service, Sales, Warehouse, and other departments to ...

Owen Health Care

Operations Manager

Vauxhall, NJ

Operations Manager Owen Health Care Inc. | Vauxhall, NJ Are you a licensed clinician with ... We provide compassionate, quality, and affordable healthcare services to adults with mental health ...

Chick-fil-A Nanuet

Operations Manager

Nanuet, NY

$25.50 - $27.50/hr

Operations Manager Pay : $25.50 - $27.50 per hour Company Description Founded in 1967 by S. Truett ... Renowned for quality food (closed Sundays) and exceptional service, it operates over 3,000 ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Wayne, NJ

Service Operations Manager information

See Wayne, NJ salary details

$35.2K

$78K

$129.9K

How much do service operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service operations manager in Wayne, NJ is $77,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Wayne, NJ?

For Service Operations Manager jobs in Wayne, NJ, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Wayne, NJ look for?

The top searched job categories for Service Operations Manager jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Service Operations Manager jobs?

Cities near Wayne, NJ with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Wayne, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $77,998 per year, or $37.5 per hour.

Operations Manager

Express Employment Professionals Elizabeth-Union NJ

Cranford, NJ • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

We have the job for you! An opportunity you can't resist

We are looking for an energetic, detail oriented smart ambitious and organized person to join our team and grow with us!

We are a small but fast-growing manufacturer of packaging supplies and provider of custom engineering services to the Pharmaceutical, Chemical and Flavor & Fragrance Industries. A candidate should understand that working in a small company requires flexibility and a willingness to take on varied tasks. Our CEO is a little nut but a lot of fun to work with. The candidate will be responsible for the effective and successful management of our U.S. and China operations. The ideal candidate will be smart, ambitious, and entrepreneurial. The job requires Domestic and Foreign travel.

The candidate will manage Quality Control, warehousing, Imports, exports and. The candidate is required to carry out supervisory responsibilities in accordance with company's policies and applicable laws. There is a great opportunity for a person to learn all parts of a business in a small company atmosphere. We are an entrepreneurial company. The candidate will report directly to the President and manage the operational staff.

Operations manager responsibilities:

· Implement production, productivity, quality control, inventory management, warehousing, imports, exports, and logistics and be able to resolve any problems.

· Develop operations systems by determining product handling and storage.

· Accomplish operational goals.

· Manage relationships with key operations vendors

· Review and approve all operational invoices and ensure they are submitted for payment

· Serve as primary point of contact when there are customer issues related to quality, customer service, in particular, this includes any issues on-site at client facilities.

· Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

· Decision-Making

· Dependable

· Problem Solving Skills

· Planning and Organizing

· Travel, domestic and International. Must be able to go on trips with short notice.

· Purchase materials and plan inventory.

Required skills and qualifications

You Perform a variety of tasks.

· Good attitude, wants to learn, ambitious, entrepreneurial atmosphere.

· Small-midsized company experience; possess an entrepreneurial mindset

· Ability to multitask

· The operations management role requires two to three years of experience in operations management.

  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Ability to communicate with others effectively
  • Good decision-making skills and response to high-pressure situations

· Excellent organizational skills and attention to detail.

· Proficient in Microsoft Office Suite or similar software.

· Highly flexible and adaptable in an environment of ambiguity and constant change.

· Ability to be nimble and lead with resilience to push through short-term setbacks and challenges while driving progress on longer-term initiatives.

· Strong time management and organizational skills.

· Must possess analytical skills and be able to effectively handle multiple projects concurrently.

· Willing to get your hands dirty.

Preferred skills and qualifications

· Working knowledge of management software programs, including QuickBooks or other accounting software, Microsoft Office Suite.

· Ability to communicate in more than one language

· Technical background a plus

Education, Experience, and Licensing Requirements:

  • Minimum of two (2) years of recent overall operations management experience

Job Type: Full-time

Pay: $55,000 – $65,000 base per year

Benefits:

  • Bonus
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Commuting Expenses

Qualifications

  • Work authorization (Required)