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Service Operations Manager Jobs in Tucson, AZ (NOW HIRING)

Operations Manager

Tucson, AZ · On-site

$20.45 - $34.45/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal ® , North America's leading security and facility services company, offers ... The Operations Manager is a central leader in ensuring successful delivery of security services ...

Allied Universal ® , North America's leading security and facility services company, offers ... The Operations Manager is a central leader in ensuring successful delivery of security services ...

Oversee daily operations related to facilities, grounds maintenance, janitorial services, and ... Ability to manage multiple priorities in a fast-paced environment. * Strong communication, judgment ...

The Manager - Tailings and Water Services is a critical leadership role responsible for overseeing the daily operations, maintenance, and compliance of tailings pump stations and deposition systems ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Provides excellent customer service by being readily available/approachable for all guests. Strives ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Provides excellent customer service by being readily available/approachable for all guests. Strives ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Service Operations Manager information

See Tucson, AZ salary details

$34.2K

$75.9K

$126.3K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Tucson, AZ is $75,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $92,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Tucson, AZ?

For Service Operations Manager jobs in Tucson, AZ, the most frequently searched job titles are:

What cities near Tucson, AZ are hiring for Service Operations Manager jobs?

Cities near Tucson, AZ with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Tucson, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,851 per year, or $36.5 per hour.

$90K - $120K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description


Benefits/Perks
  • Superior Steel Supply is an equal opportunity employer, providing a drug free environment. 
  • 100% company paid medical/dental insurance for the employee plus family  
  • Paid Time Off
  • Life Insurance for the employee, and a company matched 401K as well as optional AFLAC coverages
Job Summary
We are seeking a warehouse Operations Manager for our busy steel warehouse. The ideal candidate will provide leadership and guidance to the overall safe and productive operation of all warehouse employees, activities and machinery. 
Responsibilities 
  • Management of all facility operations, including raw material receiving, warehousing, processing and delivery.
  • Coordinating logistics including coordination of maintenance and service of company owned tractors and trailers. Also manage DOT compliance, equipment and drivers.
  • Training, development and coaching of production and transportation employees.
  • Promoting and facilitating good communication with all departments. 
  • Ensuring safe work practices are implemented and observed by all employees. 
  • Responsible for generating and implementing work strategies for quality customer service, maximum efficiency and company/employee growth.
  • Other tasks as assigned.
Minimum Qualifications
  • High School Graduate
  • Must have reliable transportation and Driver’s License
  • be able to lift 50+ pounds
  • Exempt/Full Time
  • be available to work 5 days per week (M-F) from 7:30 am  to 4:30 pm (times may sometimes vary).
  • must have steel toe shoes.
Qualifications
  • Bachelor’s degree in Business or a related field
  • Previous experience as an Operations Manager is preferred
  • Deep understanding of organizational effectiveness and operations management
  • Excellent verbal and written communication
Additional Qualifications
  • College Degree or advanced courses in manufacturing, business or engineering.
  • Prior knowledge of steel distribution and processing.
  • Knowledge of DOT equipment and driver requirements.
  • Prior management experience.
  • Computer skills using the suite of Microsoft Office Tools.