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Service Operations Manager Jobs in Spirit Lake, IA

GM

Spirit Lake, IA · On-site

$47K - $65K/yr

Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

GM

Spencer, IA · On-site

$51K - $71K/yr

... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant ManagementManaging Food Cost & Labor Cost • Following all ...

GM

Spirit Lake, IA · On-site

$47K - $65K/yr

... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant ManagementManaging Food Cost & Labor Cost • Following all ...

Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All positions except those listed above and department heads. Primary Duties and Responsibilities * Maintains a ...

New

Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All positions except those listed above and department heads. Primary Duties and Responsibilities * Maintains a ...

New

Agronomy Operations Internship

Jackson, MN · On-site

$14.50 - $19/hr

... Service * Assist with in-season operations including seed duties, delivery, sorting, and product returns * Assist with inventory management and warehouse procedures Engage in Real Life Work ...

New

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General ...

Restaurant General Manager

Estherville, IA · On-site

$47K - $65K/yr

Overseeing operations for your location and maintaining the highest standards in quality, service ... As a Restaurant General Manager, you must display excellent interpersonal and leadership skills and ...

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Office Manager

Worthington, MN · On-site

$25 - $30/hr

Join our Team as an Office Manager We are seeking a highly organized and proactive Office Manager ... This role is essential to the success of our veterinary and livestock services operations, serving ...

New

Be Seen First

Office Manager

Worthington, MN · On-site

$25 - $30/hr

Join our Team as an Office Manager We are seeking a highly organized and proactive Office Manager ... This role is essential to the success of our veterinary and livestock services operations, serving ...

New

Showing results 21-40

Service Operations Manager information

See Spirit Lake, IA salary details

$31.1K

$68.9K

$114.8K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Spirit Lake, IA is $68,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Spirit Lake, IA?

For Service Operations Manager jobs in Spirit Lake, IA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Spirit Lake, IA look for?

The top searched job categories for Service Operations Manager jobs in Spirit Lake, IA are:

What cities near Spirit Lake, IA are hiring for Service Operations Manager jobs?

Cities near Spirit Lake, IA with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Spirit Lake, IA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,895 per year, or $33.1 per hour.

$47K - $65K/yr

Full-time

Medical, PTO

Re-posted 4 days ago


Arby's rating

5.0

Company rating: 5.0 out of 10

Based on 1,211 frontline employees who took The Breakroom Quiz

62nd of 107 rated fast food restaurants


Job description

COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's operating restaurants across 344 locations in 20 states. We're guided by our values: The letters AES stand for more than just our name.They stand for what we truly believe - our "Attitude Equals Success".As with any goal we will set, our Attitude about achieving those goals can Equal our Success.

We Offer

  • Competitive Bonus Program
  • Full Time
  • Health Insurance
  • Health Savings Account
  • PTO
  • Employee Rewards & Recognition Program!

What will you do?

As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the development, safety, and happiness of your team. We believe that our people are our most valuable asset and it will be up to you to coach, mentor, and care for your people.

Top 5 Job Responsibilities

Ensure your team provides outstanding service and satisfied guests

Hire, train & coach the team

Utilize AES Systems to run a great restaurant, especially accurate projections and great schedules

Implement restaurant controls, especially cash & inventory

Set and meet restaurant goals for service, operations and financial results

AES is very goal oriented. Aside from our industry leading compensation and bonus plan, you will get job satisfaction by achieving results in various areas of performance such as:

Operations

Profit and Loss

Guest Satisfaction

Customer Service

Speed of Service

Quality Control

Workplace Safety

Meeting positive food and labor variance and take appropriate action to improve results

Whether you're looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!

If you're an ideal candidate you excel in these areas:

Treating others with

Communicating respectfully with guests and your team

Coaching & Developing

Hiring & Staffing

Emotional Resilience and Patience

Leadership

Listening

Delegating Responsibility

Working in a fast-paced environment and thinking on your feet

Holding yourself to high standards of integrity and customer satisfaction

P&L Management

Operations Management

Restaurant Management

Managing Food Cost & Labor Cost

Following all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls

At AES, our vision is to be our guests' favorite fast food destination.

Requirements

Must have a reliable vehicle and valid driver's license

Must be ServSafe certified or capable of obtaining certification.

Ability to work in warm and cold temperatures

Ability to stand for 8-10 hours

Ability to lift up to 50lbs

Ability to climb ladders for general maintenance

Ability to perform the following motions

Bending

Squatting

Twisting

Pulling

Reaching

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law

E-Verify

AES participates in E-Verify.

Employer: AES Restaurants

Employment Type: FULL_TIME

What Arby's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Arby's logo

About Arby's

Sourced by ZipRecruiter

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US