Operations Manager
Woburn, MA ยท On-site
... service performanceProcess Improvement & Systems: Improve operational workflows and business ... management and planning experienceLean manufacturing or continuous improvement ...
Woburn, MA ยท On-site
... service performanceProcess Improvement & Systems: Improve operational workflows and business ... management and planning experienceLean manufacturing or continuous improvement ...
Woburn, MA ยท On-site
... service performanceProcess Improvement & Systems: Improve operational workflows and business ... management and planning experienceLean manufacturing or continuous improvement ...
Boston, MA ยท On-site
... services, advisory and technology for our clients. We are committed to hiring the best, most ... Coordinating closely with upper management, airport operations, airlines, and other stakeholders ...
Boston, MA ยท On-site
... services, advisory and technology for our clients. We are committed to hiring the best, most ... Coordinating closely with upper management, airport operations, airlines, and other stakeholders ...
North Billerica, MA ยท On-site
$80K - $90K/yr
We take pride in delivering high-quality plumbing and heating services while prioritizing ... As our Operations Manager, you'll serve as the link that keeps people, processes, schedules, and ...
North Billerica, MA ยท On-site
$80K - $90K/yr
We take pride in delivering high-quality plumbing and heating services while prioritizing ... As our Operations Manager, you'll serve as the link that keeps people, processes, schedules, and ...
Woburn, MA ยท On-site
Monitor operational metrics and customer service performance. Process Improvement & Systems ... Experience managing production, purchasing, inventory, and logistics functions. * Experience ...
Woburn, MA ยท On-site
Monitor operational metrics and customer service performance. Process Improvement & Systems ... Experience managing production, purchasing, inventory, and logistics functions. * Experience ...
Woburn, MA ยท On-site
... service performanceProcess Improvement & Systems: Improve operational workflows and business ... management and planning experienceLean manufacturing or continuous improvement ...
Woburn, MA ยท On-site
... service performanceProcess Improvement & Systems: Improve operational workflows and business ... management and planning experienceLean manufacturing or continuous improvement ...
Boston, MA ยท On-site
... services, advisory and technology for our clients. We are committed to hiring the best, most ... Coordinating closely with upper management, airport operations, airlines, and other stakeholders ...
Boston, MA ยท On-site
... services, advisory and technology for our clients. We are committed to hiring the best, most ... Coordinating closely with upper management, airport operations, airlines, and other stakeholders ...
Boston, MA ยท On-site
$350/wk
Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ... Ensures the Concierge Operations are operating effectively and in accordance with Property ...
Boston, MA ยท On-site
$350/wk
Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ... Ensures the Concierge Operations are operating effectively and in accordance with Property ...
Lincoln, MA ยท On-site
$90 - $95/hr
... service and maintain operational excellence. What a Day is Like * Coordinate and manage branch ... logistics, including scheduling field personnel and equipment, managing inventory, and overseeing ...
Lincoln, MA ยท On-site
$90 - $95/hr
... service and maintain operational excellence. What a Day is Like * Coordinate and manage branch ... logistics, including scheduling field personnel and equipment, managing inventory, and overseeing ...
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
East Boston, MA ยท On-site
$60K - $65K/yr
Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a ...
Quick apply
East Boston, MA ยท On-site
$60K - $65K/yr
Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a ...
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
Boston, MA ยท On-site
$110K - $120K/yr
Job Summary We are seeking an experienced Operations Manager to join our Insourcing Solutions team ... Utilizing this broad portfolio of products and services enables our clients to create a more ...
Boston, MA ยท On-site
$110K - $120K/yr
Job Summary We are seeking an experienced Operations Manager to join our Insourcing Solutions team ... Utilizing this broad portfolio of products and services enables our clients to create a more ...
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
Quick apply
Monitor and manage service requests in a centralized queue, ensuring timely resolution and ... Ensure all operational activities meet compliance standards and internal controls. Team ...
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Quick apply
Boston, MA ยท On-site
Planned Companies - Operations Manager Location : Boston MA Salary : $72,500 + $350 bi-weekly car ... Monday-Friday 8:30am-5:00pm A Concierge/Security/Janitorial Manager ensures exceptional service is ...
Middleton, MA ยท On-site
Ensures product quality and expected customer services levels are met for assigned operational sites. * Achieves Financial Objectives by assisting regional manager in budget planning, scheduling ...
Middleton, MA ยท On-site
Ensures product quality and expected customer services levels are met for assigned operational sites. * Achieves Financial Objectives by assisting regional manager in budget planning, scheduling ...
Middleton, MA ยท On-site
Ensures product quality and expected customer services levels are met for assigned operational sites. * Achieves Financial Objectives by assisting regional manager in budget planning, scheduling ...
Middleton, MA ยท On-site
Ensures product quality and expected customer services levels are met for assigned operational sites. * Achieves Financial Objectives by assisting regional manager in budget planning, scheduling ...
Andover, MA ยท On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Andover, MA ยท On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Danvers, MA ยท On-site
$70K - $80K/yr
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the ... Customer Service: * Treats all Customers, Associates, and other leaders with respect.
Quick apply
Danvers, MA ยท On-site
$70K - $80K/yr
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the ... Customer Service: * Treats all Customers, Associates, and other leaders with respect.
$35.4K - $44.1K
2% of jobs
$44.1K - $52.8K
13% of jobs
$59K is the 25th percentile. Wages below this are outliers.
$52.8K - $61.5K
14% of jobs
The median wage is $69.9K / yr.
$61.5K - $70.1K
22% of jobs
$70.1K - $78.8K
14% of jobs
$78.8K - $87.5K
8% of jobs
$90.4K is the 75th percentile. Wages above this are outliers.
$87.5K - $96.1K
9% of jobs
$96.1K - $104.8K
9% of jobs
$104.8K - $113.5K
6% of jobs
$113.5K - $122.1K
4% of jobs
$122.1K - $130.8K
0% of jobs
$35.4K
$78.5K
$130.8K
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
For Service Operations Manager jobs in Salem, NH, the most frequently searched job titles are:
The top searched job categories for Service Operations Manager jobs in Salem, NH are:
Cities near Salem, NH with the most Service Operations Manager job openings:
Full-time
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Operations ManagerWoburn, MassachusettsAbout 3LED Group:3LED Group is a growing technology and manufacturing platform serving the lighting, optics, and electronics industries through a portfolio of innovative businesses including Fusion Optix, LEDdynamics, Xico Lighting, Prolume Lighting, and LEDSupply. Our companies develop and manufacture advanced optical systems, LED light engines, electronics, and lighting products used by leading OEMs, lighting manufacturers, and commercial customers throughout North America. Based in Woburn, Massachusetts, our operations support the design, manufacture, and fulfillment of innovative products that help customers solve challenging lighting and optical applications.
Position Overview:
We are seeking an experienced Operations Manager to help lead and scale our manufacturing operations in Woburn, Massachusetts. Reporting to the Vice President of Operations, this role will be responsible for the day-to-day execution of manufacturing, purchasing, inventory management, shipping, logistics, and operational processes. This is a hands-on leadership position for someone who enjoys solving problems, improving processes, leading teams, and driving operational performance. The successful candidate will play a key role in supporting continued growth while helping build the systems and operational discipline required for a scalable manufacturing organization.
Key Responsibilities:
Manufacturing Operations: Lead day-to-day production activities and workflow coordination.
Manage production schedules and priorities.
Monitor labor utilization, productivity, and operational performance. Support manufacturing teams in meeting quality, delivery, and efficiency goals.
Drive accountability and communication across the operation.
Purchasing, Materials & Inventory: Oversee purchasing, materials planning, and inventory activities.
Ensure material availability to support production schedules.
Improve inventory accuracy and inventory control processes.
Work with suppliers to improve delivery performance and responsiveness.
Support cost reduction and sourcing initiatives.
Shipping & Logistics: Oversee shipping, receiving, warehousing, and fulfillment activitiesEnsure customer orders are processed accurately and shipped on timeImprove logistics processes and operational efficiencyMonitor operational metrics and customer service performanceProcess Improvement & Systems: Improve operational workflows and business processesSupport ERP utilization and process disciplineDevelop and track operational KPIsIdentify opportunities to improve efficiency, quality, and profitabilityParticipate in continuous improvement initiatives across the organizationTeam Leadership: Lead and develop production and operational personnelFoster a culture of accountability, teamwork, and continuous improvementSupport employee development and operational trainingPromote a positive and collaborative work environmentQualifications:5+ years of manufacturing or operations leadership experienceExperience managing production, purchasing, inventory, and logistics functionsExperience working within ERP/MRP systemsStrong understanding of manufacturing operations and supply chain processesStrong analytical and problem-solving skillsExcellent organizational and communication abilitiesPreferred Qualifications: Experience in electronics manufacturing, EMS, industrial products, lighting, optics, or related industriesExperience leading cross-functional operational teamsInventory management and planning experienceLean manufacturing or continuous improvement experienceFamiliarity with product costing and operational performance metricsWhat Success Looks Like: Improve production scheduling and executionStrengthen purchasing and inventory performanceImprove on-time delivery and customer responsivenessIncrease operational visibility and accountabilitySupport ERP process discipline and operational reportingImprove efficiency, throughput, and overall operational performanceWhy Join 3LED Group?
This is an opportunity to play a meaningful role within a growing technology and manufacturing organization. You will work closely with senior leadership while gaining exposure to advanced optics, LED technology, electronics manufacturing, product development, and supply chain operations across multiple businesses. The role offers the opportunity to make a visible impact, help shape operational strategy, and grow alongside an expanding organization.