1

Service Operations Manager Jobs in Rincon, GA (NOW HIRING)

Operations Manager

Bloomingdale, GA · On-site

$5.18K - $11.28K/mo

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

next page

Showing results 1-20

Service Operations Manager information

See Rincon, GA salary details

$32.3K

$71.5K

$119.1K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in Rincon, GA is $71,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $86,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Rincon, GA look for? The top searched job categories for Service Operations Manager jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Service Operations Manager jobs? Cities near Rincon, GA with the most Service Operations Manager job openings:

Operations Manager

HP Products

Bloomingdale, GA • On-site

$5.18K - $11.28K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


H-P Products rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

271st of 415 rated machine equipment manufacturers


Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If you have familiarity and experience in warehouse management, order fulfillment, inventory control, process management, work-shift coordination, and are organized with great people skills, this is the position for you! This position entails leading all aspects of a 750 square foot distribution center with 80 hourly warehouse associates.

With 11 strategically located regional distribution centers and a growing network of 60+ market distribution centers throughout the US this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.

Responsibilities:
  • Responsible for the operational functions of the Distribution Center

  • Lead other projects as directed by the General Manager.

  • Responsible for developing Department Managers

  • Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.

  • Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.

  • Build upon departmental goals monthly and ensure adherence to established KPIs.

  • Communicate, in a timely manner, steps taken to correct problems or ongoing issues.

  • Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools

  • Drive safety, quality, and profitability to meet or exceed company objectives

  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results

  • Ensure warehouse operation is led with efficiency and success

  • Manage inventory control in our warehouse

Qualifications:
  • Bachelor's Degree is preferred, equivalent experience will be considered

  • 5+ years' management experience in a Distribution Center / Fulfillment Center environment required

  • 5+ years handling inventory / operational tasks

  • Warehouse Management System (WMS) experience

  • Ability to adapt and change processes to keep pace with the evolving business requirements

  • Outstanding organizational and leadership skills to reliably respond to urgent situations

  • Must be process oriented with good judgment and decision-making abilities

  • Strong interpersonal skills and the ability and desire to lead a team

  • A confirmed understanding of OSHA and DOT regulations

  • Proficient technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

-

Pay Range:

-

$5,175.00 - $11,275.00

-

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

-

This role is Bonus or Incentive Plan eligible.

-

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

-

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information


What H-P Products employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom