Workforce Management and Development * Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain ...
Workforce Management and Development * Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain ...
Workforce Management and Development * Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain ...
Workforce Management and Development * Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain ...
Operations/Service Manager III
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager III
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations Manager
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Savannah, GA · On-site
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Savannah, GA · On-site
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$18 - $28/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Savannah, GA · On-site
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly ... With over 500 locations globally, APi Group reinforces Elevated' s local operations, ensuring our ...
Operations Manager
Savannah, GA · On-site
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly ... With over 500 locations globally, APi Group reinforces Elevated' s local operations, ensuring our ...
Operations Manager
Bluffton, SC · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
Operations Manager
Bluffton, SC · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
Operations Manager
Rincon, GA · On-site
The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. * Investigate ...
Operations Manager
Rincon, GA · On-site
The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. * Investigate ...
Operations Manager
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
Operations Manager
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. * Investigate ...
The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. * Investigate ...
Operations Manager
Bloomingdale, GA · On-site
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center inSavannah, GA. If ...
Operations Manager
Bloomingdale, GA · On-site
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center inSavannah, GA. If ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Statesboro, GA · On-site
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
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Apply Early
Operations Manager
Statesboro, GA · On-site
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Apply Early
Operations Manager
Bloomingdale, GA · On-site
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
Operations Manager
Bloomingdale, GA · On-site
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
Operations Manager
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
Operations Manager
$5.1K - $11K/mo
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... Ferguson is currently seeking an Operations Manager for our Distribution Center in Savannah, GA. If ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Pooler, GA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Statesboro, GA · On-site
$21.50/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Operations Manager
Statesboro, GA · On-site
$21.50/hr
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...
Service Operations Manager information
See Rincon, GA salary details
$32.3K - $40.2K
2% of jobs
$40.2K - $48.1K
13% of jobs
$53.7K is the 25th percentile. Wages below this are outliers.
$48.1K - $56K
14% of jobs
The median wage is $63.6K / yr.
$56K - $63.8K
22% of jobs
$63.8K - $71.7K
14% of jobs
$71.7K - $79.6K
8% of jobs
$82.3K is the 75th percentile. Wages above this are outliers.
$79.6K - $87.5K
9% of jobs
$87.5K - $95.4K
9% of jobs
$95.4K - $103.3K
6% of jobs
$103.3K - $111.2K
4% of jobs
$111.2K - $119.1K
0% of jobs
$32.3K
$71.5K
$119.1K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?
What is a Service Operations Manager?
What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?
How much is an operations manager paid?
What are the 5 P's of operations management?
What does a service operations manager do?
What should an operations manager be paid?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Full-time
Posted 19 days ago
Enmarket rating
3.6
Based on 14 frontline employees who took The Breakroom Quiz
Job description
We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!
Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you'll consider joining our team.
Food Service Manager
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
The Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Workforce Management and Development
- Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
- Ensure compliance with our food safety standards.
- Control operational costs effectively moderate waste and lost sales.
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Recruit, hire and train new employees as needed.
- Enforce all company procedures and protocols.
- Other Store tasks as assigned by Store Manager.
Customer Service
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
Safety & Station Appearance
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- support implementation of the Nouria Safety and Health program
- Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
- Complete the new employee safety orientation procedure with all new or transferred employees working at the store
- Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees under your supervision
QUALIFICATIONS:
- ServSafe Certification
- Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
- Proven customer service experience as a manager, with proven track records for problem solving.
- Extensive food and beverage knowledge
- Strong leadership, motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems.
PHYSICAL REQUIREMENTS:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing
Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.