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Service Operations Manager Jobs in Pooler, GA (NOW HIRING)

Hotel Operations Manager

Savannah, GA · On-site

$45K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Job A typical day for the Operations Manager includes planning, developing, coordinating, and ... for service that brings us all together. Sound like you? Check us out and apply for a new career ...

Hotel Operations Manager

Savannah, GA

$45K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Job A typical day for the Operations Manager includes planning, developing, coordinating, and ... for service that brings us all together. Sound like you? Check us out and apply for a new career ...

Hotel Operations Manager

Savannah, GA · On-site

$45K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for service that brings us all together. Sound like you? Check us out and apply for a new career ... operations experience. * 1 plus years of experience as an Assistant General Manager.

Job Requirements The Dental Operations Manager (OM) is the accountable business leader for a multi ... Ensure consistency and discipline in day-to-day operations to maximize productivity and service ...

Area Operations Manager

Bluffton, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For over 80 years, Stier Supply Company has been a family-run leader in Millwork Services across ... Area Operations Manager is responsible for safety, quality, team leadership and customer ...

Area Operations Manager

Bluffton, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations Manager - Bluffton, SC Join the Stier Supply Company Team ... For over 80 years, Stier Supply Company has been a family-run leader in Millwork Services across ...

This hybrid role combines client acquisition with service oversight, making it ideal for a ... Ability to manage multiple priorities and lead operational activities. * Excellent communication ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Showing results 21-40

Service Operations Manager information

See Pooler, GA salary details

$32.3K

$71.5K

$119K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Pooler, GA is $71,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $86,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Pooler, GA look for?

The top searched job categories for Service Operations Manager jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Service Operations Manager jobs?

Cities near Pooler, GA with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $71,451 per year, or $34.4 per hour.

Hotel Operations Manager

Aileron Management

Savannah, GA • On-site

$45K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Job Type
Full-time
Description
The Hamilton Turner Inn is looking for an Operations Manager to oversee day-to-day operations and achieve hotel profitability through revenue generation, cost control, and guest satisfaction, while maintaining the integrity of the hotel.
The Job
A typical day for the Operations Manager includes planning, developing, coordinating, and implementing the day-to-day operations of the hotel.
Job Duties Include:
  • Plan, develop, coordinate, and implement the day-to-day operations of the hotel.
  • Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other employee relations issues.
  • Assists in the selection, supervision, development, appraisal, counseling, and disciplinary action of associates as necessary.
  • Inspect guest rooms and public spaces to maintain standards set forth by company and hotel.
  • Ensure safety and security of the hotel, staff and guests and respond to all emergency situations.
  • Remain current on industry trends and local market activities
  • Review and follow-up on property guest satisfaction scores and comments.
  • Implements the approved budget; monitor revenues and costs daily and take corrective action when necessary.
  • Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
  • Manage the implementation of brand standards.
  • Delegate responsibilities for operations and projects to appropriate hotel associates
  • Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
  • Measure, analyze, and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and employee engagement data.
  • Conduct performance reviews for associates as applicable.

What would make me successful in this role?
  • Passion for hospitality
  • Ability to multi-task
  • Ability to manage 15+ people
  • Motivated to enhance the guest experience
  • Ability to work in a fast-paced environment
  • Attention to detail and time management skills
  • Availability to work a flexible schedule: weekends, and holidays

Benefits
  • Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
  • Company-Paid Life and AD&D Insurance and Long-term Disability
  • Flexible Spending/Dependent Care Account
  • Short-term Disability & Accident plans
  • Employee Assistance Program
  • 401(k) Retirement Plan with company match
  • Paid Vacation - up to 10 days per year
  • Paid Sick time - up to 5 days per year
  • 7 paid Holidays per year
  • Referral Program - Earn $500 for referring someone
  • Employee Recognition Program - earn gift cards
  • Employee discounts
  • On-Demand Pay - Access to earned wages before your regular paycheck

Requirements
  • 2 plus years of related hotel operations required.
  • Strong verbal and written communication skills.
  • Undergraduate degree preferred.
  • Ability to work weekends, nights and holidays.

About Us
The Hamilton Turner Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Hamilton Turner was named the Best Romantic Hotel by USA Today. Located just off Lafayette Square in the Historic District of Savannah, GA, one of the city's most historic luxury hotels captures the style of the Old South like no other destination. A former private home framed by French Empire-style architecture and beautifully decorated interiors, our boutique hotel has been intimately linked with Savannah's rich, Low Country culture and character since 1873.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Required Skills & Experience
  • 2 plus years of hotel operations experience.
  • 1 plus years of experience as an Assistant General Manager.
  • Undergraduate degree preferred.
  • Strong verbal and written communication skills.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description
$45K-$58K/annually