... 48152 The Operations Manager is responsible for planning and directing operations to improve ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
... 48152 The Operations Manager is responsible for planning and directing operations to improve ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
Operations Manager
Taylor, MI · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
New
Operations Manager
Taylor, MI · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
New
Operations Manager
Taylor, MI · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
New
Operations Manager
Taylor, MI · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
New
Operations Manager
Livonia, MI · On-site
... 48152 Overview The Operations Manager is responsible for planning and directing operations to ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
Operations Manager
Livonia, MI · On-site
... 48152 Overview The Operations Manager is responsible for planning and directing operations to ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
Operations Manager
Livonia, MI · On-site
$60 - $90/hr
... 48152 Overview The Operations Manager is responsible for planning and directing operations to ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
Operations Manager
Livonia, MI · On-site
$60 - $90/hr
... 48152 Overview The Operations Manager is responsible for planning and directing operations to ... Approach all encounters with guests and employees in an attentive, friendly, courteous and service ...
Operations Manager
Taylor, MI · On-site
K+S Services , a SunSource company, offers a full range of industrial repair capabilities with over ... Manage inventory, operational costs and budgets * Identify needs for new repair/test capabilities ...
Operations Manager
Taylor, MI · On-site
K+S Services , a SunSource company, offers a full range of industrial repair capabilities with over ... Manage inventory, operational costs and budgets * Identify needs for new repair/test capabilities ...
Operations Manager
Taylor, MI · On-site
K+S Services , a SunSource company, offers a full range of industrial repair capabilities with over ... Manage inventory, operational costs and budgets * Identify needs for new repair/test capabilities ...
Operations Manager
Taylor, MI · On-site
K+S Services , a SunSource company, offers a full range of industrial repair capabilities with over ... Manage inventory, operational costs and budgets * Identify needs for new repair/test capabilities ...
Be Seen First
Branch Operations Manager
Detroit, MI · On-site
$80K - $95K/yr
Familiarity with managing operations in a service-based, industrial maintenance and repair business is important. Branch Operations Manager Role & Responsibilities Salary: $80K-$95K * Provides ...
Quick apply
Be Seen First
Branch Operations Manager
Detroit, MI · On-site
$80K - $95K/yr
Familiarity with managing operations in a service-based, industrial maintenance and repair business is important. Branch Operations Manager Role & Responsibilities Salary: $80K-$95K * Provides ...
Branch Operations Manager
$80K - $95K/yr
The Branch Operations Manager will recruit, hire, train and retain service technicians by working as a servant leader while leveraging all Crane 1's support resources. This is a demanding, 'hands-on ...
Branch Operations Manager
$80K - $95K/yr
The Branch Operations Manager will recruit, hire, train and retain service technicians by working as a servant leader while leveraging all Crane 1's support resources. This is a demanding, 'hands-on ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
Be Seen First
Retail Operations Manager
Trenton, MI · On-site
$22.50/hr
Strong understanding of retail operations, staffing, scheduling, inventory, cash handling, and customer service. * Ability to create and manage employee schedules effectively. * Strong leadership and ...
Quick apply
Be Seen First
Retail Operations Manager
Trenton, MI · On-site
$22.50/hr
Strong understanding of retail operations, staffing, scheduling, inventory, cash handling, and customer service. * Ability to create and manage employee schedules effectively. * Strong leadership and ...
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
Area Operations Manager
Romulus, MI · On-site
Job Purpose The Area Operations Manager is responsible for overseeing and supporting Priority Waste ... Drive consistent processes, productivity, service quality, and operational standards across all ...
Area Operations Manager
Romulus, MI · On-site
Job Purpose The Area Operations Manager is responsible for overseeing and supporting Priority Waste ... Drive consistent processes, productivity, service quality, and operational standards across all ...
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
Quick apply
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations. Critically, the role will help to ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
Marketing Operations Manager
Romulus, MI · On-site
The Marketing Operations Manager will oversee the marketing team, providing leadership, coaching ... Develop and execute integrated marketing campaigns to promote products and services, driving member ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
This position requires a deep understanding of electric vehicle (EV) systems, service operations, and parts management. The Role: * Design, develop, and deliver in-person and virtual training ...
Service Operations Manager information
See New Boston, MI salary details
$35K - $43.5K
2% of jobs
$43.5K - $52.1K
13% of jobs
$58.1K is the 25th percentile. Wages below this are outliers.
$52.1K - $60.6K
14% of jobs
The median wage is $68.9K / yr.
$60.6K - $69.2K
22% of jobs
$69.2K - $77.7K
14% of jobs
$77.7K - $86.3K
8% of jobs
$89.2K is the 75th percentile. Wages above this are outliers.
$86.3K - $94.8K
9% of jobs
$94.8K - $103.3K
9% of jobs
$103.3K - $111.9K
6% of jobs
$111.9K - $120.4K
4% of jobs
$120.4K - $129K
0% of jobs
$35K
$77.4K
$129K
How much do service operations manager jobs pay per year?
What is a service operations manager?
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Is a Service Operations Manager a high paying job?
What job categories do people searching Service Operations Manager jobs in New Boston, MI look for?
The top searched job categories for Service Operations Manager jobs in New Boston, MI are:
What cities near New Boston, MI are hiring for Service Operations Manager jobs?
Cities near New Boston, MI with the most Service Operations Manager job openings:

Highgate Hotels rating
6.6
Based on 53 frontline employees who took The Breakroom Quiz
47th of 109 rated hotels
Job description
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Residence Inn Livonia
The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
- Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering)
- Provide strong lobby presence to assist front desk agents and guest
- Provide all aspects of shift coverage in F&B operations as needed
- Balance the hotel room type inventory
- Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards)
- Monitor and action Nor 1 upsell program
- Handle guest’s special requests and customer complaints during shift.
- Perform all other front desk duties and responsibilities.
- Investigate and handle complaints, disturbances, emergencies, etc. during shift
- Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed
- Coach, train, counsel hourly associates and administer discipline as needed
- Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
- Prepare, copy, and distribute reports as required.
- Handle special guest requests.
- Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field.
- Previous supervisory responsibilities
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Long hours sometimes required.
- Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by manager
What Highgate Hotels employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Highgate Hotels
Sourced by ZipRecruiter
Highgate Hotels, based in New York, NY, US, is a preeminent real estate investment and hospitality management firm with a substantial presence in the hospitality industry. Founded in the 1980s, Highgate has grown to manage over 160 hotels around the world, providing comprehensive hospitality services including hotel operations, asset management, and project management. Their portfolio includes an array of upscale, luxury, and budget hotels, extending their services across various market segments in the hospitality industry. Highgate commits to its mission of delivering superior returns for owners and investors while providing eclectic experiences for guests.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1988