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Service Operations Manager Jobs in Milton, ON (NOW HIRING)

Architecture Operations Manager

Toronto, ON ยท Hybrid

CA$120K - CA$145K/yr

Experience leading office operations, staff management, and multidisciplinary team coordination in a professional services environment. * Strong institutional project experience, with a proven ...

Delivers prompt, effective customer service through timely communication, issue resolution, and ... Manages P amp;L, expense controls, and operational reviews. * Leads continuous improvement efforts ...

Manage operational activities with Jazz Customer Service Agents, Porter Ramp, Ports Toronto, Nieuport, and all other local agencies; * Serve as the management liaison between Flight Operations, In ...

Our tools turn them from reactive service providers into strategic advisors through a consistent ... About The Role The Sales Operations Manager is a critical hire within the Revenue Operations org ...

Our tools turn them from reactive service providers into strategic advisors through a consistent ... About The Role The Sales Operations Manager is a critical hire within the Revenue Operations org ...

To learn more, check out our Cradle to Grave services and hear from our team directly about what a ... You as Plant & Operations Manager will: * Oversee the operations and preventative/corrective ...

New

About the Role As a Marketing Operations Manager, you'll take a leadership role in architecting ... Service Recognition Programs Bonus Points Have you taken any courses at BrainStation? A lot of our ...

To learn more, visit www.cority.com POSITION SUMMARY The DevOps Manager is responsible for service delivery as well as cloud & web systems reliability and scalability including planning ...

The Treasury and Operations Manager will work closely with Compliance, Risk, Finance, Trading ... Escalate unreconciled or aged items in accordance with defined service-level agreements and ...

Showing results 41-60

Service Operations Manager information

See Milton, ON salary details

$34.5K

$72.9K

$117.8K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Milton, ON is $72,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,353.00 and $89,417.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Milton, ON?

For Service Operations Manager jobs in Milton, ON, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Milton, ON look for?

The top searched job categories for Service Operations Manager jobs in Milton, ON are:

What cities near Milton, ON are hiring for Service Operations Manager jobs?

Cities near Milton, ON with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Milton, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $72,880 per year, or $35 per hour.

Architecture Operations Manager

SNC-Lavalin

Toronto, ON โ€ข Hybrid

CA$120K - CA$145K/yr

Full-time

Re-posted 18 days ago


Job description

Job DescriptionOverview

This role is part of AtkinsRealis Architecture & Design Canada Inc., bringing together expertise in architectural design and project delivery across Canada.

We are seeking an ArchitectureOperations Manager to help grow an architectural and master planning practice. This role is suited to a high-caliber professional with strong operational discipline, market credibility, and the ability to build lasting client relationships. The role is central to office leadership, staff development, client growth, and proposal delivery. The successful candidate will bring strong institutional project experience, a proven Ontario track record, and the confidence to lead highly complex projects with multidisciplinary teams.

Your role
  • Lead office operations, staff coordination, and team performance.

  • Build a strong, professional, and collaborative practice culture.

  • Develop client relationships, identify opportunities, and represent the practice in the market.

  • Lead RFP responses, proposals, interviews, and pursuit strategies.

  • Support strategic planning, operational improvement, and resource alignment.

  • Mentor staff and serve as a visible leader and role model.

About you
  • A degree in Architecture and registration as an Architect with the OAA is required.

  • 15+ years of experience as a registered architect leading institutional and other highly complex projects, practice operations, or business development.

  • Experience leading office operations, staff management, and multidisciplinary team coordination in a professional services environment.

  • Strong institutional project experience, with a proven history in Ontario working with clients and contractors on highly complex projects; healthcare and life sciences experience is an asset.

  • Proven success in client development, RFP responses, proposals, and interviews.

  • A strong professional attitude, with the ability to mentor staff and lead with credibility.

  • Strong leadership, communication, and relationship-building skills.

  • The judgement, presence, and professional maturity to help shape and grow a respected new practice.

Rewards & benefits

Explore the rewards and benefits that help you thrive - at every stage of your life and your career at AtkinsRealis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRealis

We're AtkinsRealis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation for this role is between $120,000 - $145,000 annually. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

AtkinsRealis cares about your privacy. AtkinsRealis and other subsidiary or affiliated companies of AtkinsRealis (referred to throughout as "AtkinsRealis") are committed to protecting your privacy. Please consult ourPrivacy Noticeon our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRealis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodation will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRealis' accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Worker TypeEmployeeJob TypeRegular

At AtkinsRealis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.