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Service Operations Manager Jobs in Milton, ON (NOW HIRING)

Rentokil Initial

Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • PTO

Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...

Quadreal

Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

From its foundation in Canada as a full-service real estate operating company, QuadReal has ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...

Teleperformance

Operations Manager

Toronto, ON · On-site

CA$52K/yr

  • Medical

  • Dental

  • PTO

Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and ... About the Job The Operations Manager is accountable for end-to-end performance of the assigned ...

Rentokil Initial

Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • PTO

Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...

CHANEL

Operations Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ... service including welcoming clients, presenting new collections, escorting clients to the door as ...

Chanel

Operations Manager

Toronto, ON

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ... service including welcoming clients, presenting new collections, escorting clients to the door as ...

Teleperformance

Operations Manager

Toronto, ON · On-site

CA$52K/yr

  • Medical

  • Dental

  • PTO

Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and ... About the Job The Operations Manager is accountable for end-to-end performance of the assigned ...

Bloom Care Solutions

Operations Manager

Woodbridge, ON · On-site

Operations Manager As an Operations Manager you will lead and guide a team of Care Experience Coordinators that support Bloom's Digital Health and Home Care Services. In this leadership role you will ...

Bloom Care Solutions

Operations Manager

Woodbridge, ON · On-site

Operations Manager As an Operations Manager you will lead and guide a team of Care Experience Coordinators that support Bloom's Digital Health and Home Care Services. In this leadership role you will ...

Acosta

Operations Manager

Toronto, ON · On-site

The Manager of Operations is responsible for the operational effectiveness of a program for our ... A Bachelor's degree in Marketing, Statistics, Computer Services, Geography or related quantitative ...

TreeHouse Foods

Operations Manager

Brantford, ON · On-site

  • PTO

Operations Manager About Us: TreeHouse Foods is a leading manufacturer of private label packaged ... RRSP program with a 3% employer match (with increased matches awarded based on service) and 100 ...

Mondo

Workplace Operations Manager

Toronto, ON · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Workplace Operations Manager Location-Type: Hybrid Onsite, 2 days/week (Monday and Tuesday ... Strong organizational and communication skills with a service-oriented mindset * Self-sufficient ...

JLL

Brokerage Operations Manager

Toronto, ON

... services, advisory and technology for our clients. We are committed to hiring the best, most ... Brokerage Operations Manager - JLL What this job involves: JLL Retail Canada is seeking an ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Milton, ON

Service Operations Manager information

See Milton, ON salary details

$34.5K

$72.9K

$117.8K

How much do service operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service operations manager in Milton, ON is $72,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,353.00 and $89,417.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Milton, ON are hiring for Service Operations Manager jobs? Cities near Milton, ON with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Milton, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,880 per year, or $35 per hour.

Operations Manager

Rentokil Initial

Toronto, ON • On-site

Full-time

Medical, Dental, Life, PTO

Re-posted 29 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. The company has experienced significant growth and has more than doubled in size in the last 5 years. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Rentokil-Terminix is currently seeking an experienced Operations Manager in Toronto, ON. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include :

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients

Offer direction to staff in all aspects of operations, service and client care

Responsible for managing basic financial performance of the operations, including revenue growth and expense control

Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development

Able to work a flexible schedule, including early mornings and weekend work when needed

Submit weekly, monthly and yearly reports, as required

Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality Control audits, and account management

Requirements

Bachelor's degree (preferred but not required)

3-5 years in a management role with emphasis in customer service

Pest control management experience required

Success in training, mentoring and coaching service professionals

Must have excellent verbal and written communication skills

Previous experience in a route-oriented, service environment a plus

Ability to obtain and maintain licenses/certificates as required by federal, provincial and local regulations

Must pass pre-employment background screen

Must possess a valid driver's license and pass motor vehicle record search

Benefits

  • Company car
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match upto 3.5%
  • Vision care

If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy/

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Rentokil logo

About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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