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Service Operations Manager Jobs in Mebane, NC (NOW HIRING)

F&H Appliance

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Service Operations Manager

Burlington, NC · On-site

$19 - $24/hr

Comfortable with field service software. We use Jobber. ServiceTitan, Housecall Pro, or similar experience transfers fine. * Experience invoicing and collecting from commercial or property management ...

New

Phenom People

Operations Manager

Durham, NC · On-site

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

CVS Health

Operations Manager

Cary, NC

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Tru RDU

Operations Manager

Morrisville, NC · On-site

Join Our Team as an Operations Manager at the Tru By Hilton Raleigh-Durham Airport! At Parks ... Oversee daily operations of Guest Services, Breakfast and Shuttle, ensuring efficient service and ...

Eastern Turf Maintenance

Operations Manager

Raleigh, NC · On-site

$70K - $80K/yr

Minimum of 5 years of experience in operations, service management, or a related field, preferably in lawn care, landscaping, or chemical services. * At least 2 years of supervisory or management ...

New

Quality Service Today

Service Manager

Mebane, NC · On-site

$65K - $95K/yr

If you're currently a Service Manager, Operations Manager, Field Supervisor, or a high-performing Electrical Team Lead ready for the next step, we'd like to talk with you. Compensation & Benefits $75 ...

Actalent

Operations Manager

Burlington, NC · On-site

$75K - $85K/yr

Description Seeking a hands-on Operations Manager to lead production operations within our ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

New

Tru Burlington

Operations Manager

Burlington, NC · On-site

Join Our Team as an Operations Manager at the Tru by Hilton Burlington! Are you an inspiring leader ... Oversee daily operations of Guest Services and Breakfast, ensuring efficient service and guest ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Supporting the General Manager in the meeting and exceeding client service goals * Driving ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Supporting the General Manager in the meeting and exceeding client service goals * Driving ... Oversee operations and ensure objectives are being met * Act as a Location's point of contact in ...

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

BrightView Landscapes

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

BrightView

Operations Manager

Raleigh, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure that operations support excellent customer service and jobsite quality. * Address any ...

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Service Operations Manager information

See Mebane, NC salary details

$30.7K

$68K

$113.2K

How much do service operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service operations manager in Mebane, NC is $67,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Mebane, NC?

The most popular types of Service Operations jobs in Mebane, NC are:

What are popular job titles related to Service Operations Manager jobs in Mebane, NC?

For Service Operations Manager jobs in Mebane, NC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Mebane, NC look for?

The top searched job categories for Service Operations Manager jobs in Mebane, NC are:

What cities near Mebane, NC are hiring for Service Operations Manager jobs?

Cities near Mebane, NC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Mebane, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,978 per year, or $32.7 per hour.

Service Operations Manager

Burlington, NC • On-site

F&H Appliance
See more jobs at F&H Applianceexternal

$19 - $24/hr

Full-time

Posted 2 days ago

New

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Job description

THE ROLE

We need one person to run the day-to-day. You will be the one deciding who goes where, making sure the work gets finished, and making sure we get paid for it. This is not a job where you wait for someone to hand you a task list.


WHAT YOU'LL OWN

  • Service techs. Scheduling, dispatching, assigning jobs, and following up so nothing sits open.
  • Delivery and install crew. Building the daily route, setting expectations with customers, handling problems when a unit doesn't fit or the site isn't ready.
  • Billing. Invoicing completed work accurately and on time, and handling account follow-up.
  • Parts. Ordering, receiving, tracking what's on the shelf, and filing warranty claims with manufacturers.
  • Commercial accounts. Serving as the day-to-day contact for our business and property management customers.
  • The store. Counter coverage, phones, appearance, and helping customers find the right part or the right appliance.


.WHAT SUCCESS LOOKS LIKE

In 30 days: you know our techs, our systems, and our customers, and you're running the daily board without help.

In 90 days: you're running the service side independently, the schedule stays full, jobs close cleanly, and the store runs whether or not the owner is in the building.


WHAT WE'RE LOOKING FOR

  • Experience in appliance repair, HVAC, plumbing, electrical, or another trade service business. Appliance experience is ideal but not required.
  • Experience scheduling and dispatching field technicians.
  • Comfortable with field service software. We use Jobber. ServiceTitan, Housecall Pro, or similar experience transfers fine.
  • Experience invoicing and collecting from commercial or property management customers.
  • Basic mechanical understanding of major appliances, or the willingness to learn it fast.
  • Valid driver's license and a clean record. You'll occasionally be in a truck.
  • Comfortable lifting and moving appliances when the crew is short.


WHO THIS IS NOT FOR

This is not corporate retail management. There is no district manager, no corporate playbook, no one above you writing your daily task list. If your background is running shifts at a chain store or restaurant and you've never scheduled a service technician or filed a warranty claim, this will not be a fit and we'll both waste our time.