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Service Operations Manager Jobs in Benson, NC (NOW HIRING)

This position assists the Service Operations Manager in managing all department maintenance contracts and serves as the main point of contact for executing daily contract requirements. In addition ...

This position assists the Service Operations Manager in managing all department maintenance contracts and serves as the main point of contact for executing daily contract requirements. In addition ...

This position assists the Service Operations Manager in managing all department maintenance contracts and serves as the main point of contact for executing daily contract requirements. In addition ...

Review labor productivity and staffing levels to maximize efficiency while maintaining service ... Support bar operations by maintaining inventory controls, beverage cost management, liquor ...

Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Manages data entry tasks, including updating trouble tickets, orders, timesheets, etc. * Serves as ...

Lumos is looking for Service Operations Technicians to bring the future of connectivity to our ... Manages data entry tasks, including updating trouble tickets, orders, timesheets, etc. * Serves as ...

Operations Manager

Cary, NC · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Cary, NC · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Garner, NC · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure that operations support excellent customer service and jobsite quality. * Address any ...

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

... are services. The Opportunity AURA is seeking a highly capable Operations Manager to serve as a ... right hand to our Head of Operations and help run the day-to-day operations of a growing government ...

... are services. The Opportunity AURA is seeking a highly capable Operations Manager to serve as a ... right hand to our Head of Operations and help run the day-to-day operations of a growing government ...

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Service Operations Manager information

See Benson, NC salary details

$28.9K

$63.9K

$106.5K

How much do service operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service operations manager in Benson, NC is $63,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Benson, NC?

For Service Operations Manager jobs in Benson, NC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Benson, NC look for?

The top searched job categories for Service Operations Manager jobs in Benson, NC are:

What cities near Benson, NC are hiring for Service Operations Manager jobs?

Cities near Benson, NC with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Benson, NC as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,918 per year, or $30.7 per hour.

Service Operations Finance Manager

Siemens Energy, Inc.

Selma, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Siemens Energy rating

8.3

Company rating: 8.3 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

115th of 495 rated machine equipment manufacturers


Job description

A Snapshot of Your Day:
As the Service Operations Finance Leader at our Selma Service and warehouse facility, you will be a true commercial partner to the Field Service and Spare Parts Operations Managers-shaping strategy, driving performance, and enabling sustainable growth. A typical day includes leading site accounting operations, ensuring compliance with US GAAP and SOX, and translating financial results into clear insights that guide operational decisions.
You will lead the order management/finance team, drive process improvements and operational excellence, and strengthen business continuity through robust controls, effective forecasting, and disciplined cash management.
How You'll Make an Impact
  • Own site-level accounting operations, including month-end/year-end close, A/P, and A/R, ensuring compliance with US GAAP, SOX, and internal policies.
  • Partner with Field Service and Spare Parts Operations leaders to improve profitability, cash conversion, and productivity while supporting long-term value creation.
  • Support major CapEx investments, ramp-up activities, and productivity initiatives through business cases, tracking, and benefits realization.
  • Provide data-driven insights and recommendations to enable operational decisions, cost reduction, and margin improvement; evaluate and challenge capital investment proposals.
  • Lead, mentor, and develop the site finance team, fostering accountability, continuous improvement, and alignment with Transformers Americas' finance strategy.
  • Optimize financial processes and systems (SAP and related tools) and collaborate with Operations, Supply Chain, and other functions to align financial plans with business objectives.
What You Bring
  • Bachelor's degree in Finance, Accounting, or related field; Master's degree (e.g., MBA) preferred. CPA (or equivalent) is a plus.
  • 10+ years of progressive finance/accounting experience, including leadership responsibility; experience in manufacturing, service, or plant environments preferred.
  • Strong capability in financial management, cost accounting, budgeting/forecasting, internal controls, and variance analysis.
  • Proficiency with SAP and financial reporting tools, with strong analytical and problem-solving skills and the ability to translate data into actionable insights.
  • A people-first leader with a track record of developing talent and driving measurable business impact.
  • Excellent communication and stakeholder management skills, with the ability to influence teams, peers, senior leaders, and cross-functional partners.

About the Team
Grid Technologies
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
At Siemens Energy we value collaboration, integrity, and excellence. You'll be part of a team that thrives on innovation and strategic planning, contributing to impactful projects that shape our future.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards -
• placeholder (update based on applicable policy)
• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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