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Service Operations Manager Jobs in Locust Grove, GA

NewCold

Operations Manager

Mcdonough, GA · On-site

Position Overview NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse team on site and provide a level of service in line with customer requirements, at a ...

Arcadia Cold, LLC

Operations Manager

College Park, GA · On-site

$65 - $85/hr

Analyze operational reports to identify trends and recommend solutions to management. Perform ... Strong leadership skills, with emphasis on guiding and developing a team, customer service ...

PNC Bank

Operations Manager

Atlanta, GA

As an Operations Manager within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. Identifies, influences, and ...

Hub Group, Inc

Operations Manager

Mcdonough, GA · On-site

$64K - $75K/yr

Accountable for achieving company objectives regarding cost, productivity, customer service, and ... Must have strength in Management, Labor Control, and all Operations. * Ability to read, write and ...

rinchem

Operations Manager

Atlanta, GA · On-site

Operations Manager WHAT YOU'LL BE DOING As an Operations Manager, you will manage all activities related to operations and development of customer services by performing the following duties ...

BakeMark

Be Seen First

Operations Manager

Morrow, GA · On-site

$75K - $85K/yr

With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader ... transportation operations, compares them to budget. Works Branch General Manager, to take ...

Sbmmanagement

Operations Manager

Atlanta, GA · On-site

$75 - $80/hr

Operations Manager# ** ****Compensation: $75,000-$80,000 per year** **Job Overview**Assist with ... Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.

Dolby

Billing Operations Manager

Atlanta, GA · On-site

$110 - $151/hr

As the Billing Operations Manager for Dolby Cloud Services, you will lead the strategy, execution, and continuous improvement of billing operations for Dolby's cloud-based SaaS offerings. You will ...

Primo Brands

District Operations Manager I

Atlanta, GA · On-site

$90 - $97/hr

Customer Service & Operations: At least 2 years of experience in customer service and operations ... Operational Management: At least 2 years of experience overseeing operational delivery processes ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Locust Grove, GA

Service Operations Manager information

See Locust Grove, GA salary details

$31K

$68.6K

$114.2K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Locust Grove, GA is $68,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Locust Grove, GA?

For Service Operations Manager jobs in Locust Grove, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Locust Grove, GA look for?

The top searched job categories for Service Operations Manager jobs in Locust Grove, GA are:

What cities near Locust Grove, GA are hiring for Service Operations Manager jobs?

Cities near Locust Grove, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Locust Grove, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,589 per year, or $33 per hour.

Operations Manager

NewCold

Mcdonough, GA • On-site

Full-time

Posted 23 days ago

NewCold rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Overview
NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse
team on site and provide a level of service in line with customer requirements, at a level of cost agreed
in the budget. To create and develop a professional culture on site, in line with our values and ensure
that a positive attitude to Health & Safety is embedded within the team on site.
Roles and Responsibilities
Ensure a NewCold culture is apparent on the site resulting in employee engagement.
Implement a cost-conscious culture in line with budgeted expectations, focused on achieving
high levels of customer service.
Manage the team in line with company policy and ensure agreed health and safety standards
are met.
Work with customers on improvement initiatives to reduce costs and/or improve service.
Monitor and react to KPI results and working with the Site Manager to identify and share
improvement ideas, ensuring contractual customer KPI's are met for service and quality.
Creating a culture of a team focused on health, safety and quality in all aspects of warehouse
activity.
Complete local KPI reports and share information internally, engaging the local team to search
for improvement opportunities.
Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly
to adverse variances.
Communicate structure on site to include daily team briefs and shift handover.
Share regular meeting agendas with shifts and local management team.
Conduct frequent checks on cleanliness and housekeeping to ensure compliance.
Communicate with relevant parties any deviation from process, quality issues, and service
issues, or risk of failure in these areas.
Complete agreed internal reporting and communication as required by Site Manager.
Assist the operation as required by the site, including:
o Support Business Development initiatives as and when required.
o Share best practice and standards with colleagues in other NewCold sites and join
collaborative projects.
o Continually look to opportunities for improvement.

#NCAJ


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