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Service Operations Manager Jobs in Lithia Springs, GA

Crunch Fitness

Operations Manager

Acworth, GA · On-site

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

CVS Health

Operations Manager

Villa Rica, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Decatur, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Mableton, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

A1 Valet Trash

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

CVS Health

Operations Manager

Roswell, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

A1 Valet Trash LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash

Operations Manager

Atlanta, GA

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...

Gururo

Operations Manager

Atlanta, GA · Remote

As the Operations Manager, you will be responsible for overseeing and optimizing various ... Evaluate vendor performance, negotiate contracts, and ensure timely delivery of goods and services.

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...

DHL eCommerce

Operations Manager

Mableton, GA · On-site

Job Brief The Operations Manager is responsible for the management of the major functions of the ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Lithia Springs, GA

Service Operations Manager information

See Lithia Springs, GA salary details

$32.7K

$72.5K

$120.8K

How much do service operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service operations manager in Lithia Springs, GA is $72,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $88,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Lithia Springs, GA?

For Service Operations Manager jobs in Lithia Springs, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Lithia Springs, GA look for?

The top searched job categories for Service Operations Manager jobs in Lithia Springs, GA are:

What cities near Lithia Springs, GA are hiring for Service Operations Manager jobs?

Cities near Lithia Springs, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Lithia Springs, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,510 per year, or $34.9 per hour.

Operations Manager

SBM Management Services LP

Atlanta, GA • On-site

$75K - $80K/yr

Full-time

Re-posted 7 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

203rd of 256 rated facilities management

Job description

Title:
Operations Manager
Job Description:
Compensation: $75,000-$80,000 per year
Job Overview
Assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • May develop work schedules to ensure adequate service.
  • Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.
  • Performs Inspections and evaluation of establishment for program compliance, i.e. safety, quality, and service.
  • Helps monitor inventories supplies and equipment.
  • May be assigned special projects to manage
  • Investigates and promotes improved equipment and methods.
  • Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
  • Assists with implementation and execution of policies and goals.
  • Inspects plant and evaluates use of space and facilities.
  • Assists with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts.
  • Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
  • Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
  • Maintain a safe work environment for self and employees.
  • Assists with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
  • Acts as liaison between company, customers, clients, employees, and subcontractors.
  • Reviews correspondence concerning contractors and responds as appropriate.
  • Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
  • Assist with human resource concerns and issues.
  • Some travel may be required for this position.

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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