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Service Operations Manager Jobs in Kunkletown, PA

Operations Manager

Easton, PA · On-site

$90K - $120K/yr

Operations Manager at redbox+ Dumpsters of Lehigh Valley Are you a dynamic, results-oriented ... and recycling services. We are a rapidly growing company in the United States known for our ...

Operations Manager

Allentown, PA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Bethlehem, PA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Nazareth, PA · On-site

$36.06/hr

OPERATIONS MANAGER IN NAZARETH, PA Accurate Personnel is hiring immediately for an Operations ... Oversee customer service functions to ensure timely resolution of client issues Requirements and ...

Operations Manager

Easton, PA · On-site

$90K - $120K/yr

Vision insurance We are a growing, service-focused, family-owned company in the waste and hauling ... The Operations Manager will lead and execute the daily mission of our business unit. This role ...

Operations Manager

Allentown, PA · On-site

$67K - $72K/yr

The Operations Manager is responsible for overseeing service delivery, performance, and execution across assigned Patient Care Centers (PCCs). This role focuses on internal operations: ensuring ...

The Operations Manager is responsible for overseeing service delivery, performance, and execution across assigned Patient Care Centers (PCCs). This role focuses on internal operations: ensuring ...

Owens & Minoris a global healthcare solutions company providing essential products, services and ... Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate ...

Owens & Minor is a global healthcare solutions company providing essential products, services and ... Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Serve as a key member of the Operations team, holding the position of Operations Manager in one of ... Set and uphold strict Service Level Agreement (SLA) expectations for yourself and your team ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Operations Manager

Easton, PA · On-site

$90K - $120K/yr

... us a unique service provider and an industry leader. Our clients quickly recognize and take ... Operations Manager to join our team! If you are looking to join a dynamic team, where you wear ...

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Service Operations Manager information

See Kunkletown, PA salary details

$32.3K

$71.7K

$119.4K

How much do service operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service operations manager in Kunkletown, PA is $71,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Kunkletown, PA?

For Service Operations Manager jobs in Kunkletown, PA, the most frequently searched job titles are:

What cities near Kunkletown, PA are hiring for Service Operations Manager jobs?

Cities near Kunkletown, PA with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Kunkletown, PA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $71,665 per year, or $34.5 per hour.

Dining Services Operations Manager

Metz Culinary Management

Bethlehem, PA • On-site

Full-time

Posted 6 days ago


Metz Culinary Management rating

6.6

Company rating: 6.6 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

27th of 68 rated caterers


Job description

Dining Services Operation Manager
Location: Bethlehem Area School District, Bethlehem PA
We are seeking an experienced Dining Services Operations Manager to join our AMAZING Dining Services Team at Bethlehem Area School District. Enjoy a work/life balance in this mostly Monday-Friday daylight opportunity in a fast-paced and busy K-12 setting.
We are looking for polished pro who understands all operations in FOH and BOH cafe setting, with a mentoring leadership style, and great communication skills. Experience in a K-12 setting is a big plus! Background Check and Drug Screenings required prior to hire. To learn more about Metz Culinary Management visit us at www.metzculinary.com
Metz Culinary Management is growing and we have openings for a Rock Star Hands on Operations Manager who shares our passion for Food and Service. We are seeking a polished and professional Manager with winning attitude ready to hit the ground running in a busy commercial kitchen and café operations setting. FOH and BOH Leadership experience desired in a Contract Dining Food Service setting such as Hospital, School, College, Senior Living or Corporate Dining accounts.
This position offers strong potential for growth, providing all the tools and platform necessary to develop into a strong General Manager.
Requirements:
  • 3+ Plus Years in a Contract Dining
  • 3 years in a management role
  • Solid knowledge of kitchen operations and cafeteria operations
  • Solid knowledge of Guest and Client Relations
  • Impeccable Communication Skills
  • Restaurant Management knowledge
  • Knowledge of Menu implementation
  • Catering Experience

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.
As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

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