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Service Operations Manager Jobs in Johnsburg, IL

Amazon

Transportation Operations Manager

Huntley, IL · On-site

Amazon is seeking Transportation Operations Managers to work in out sites across the country ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Addison Group

Service Manager

Vernon Hills, IL · On-site

Lead all service operations, including technical support, dispatching, work order management, customer communication, and issue resolution. * Serve as the primary escalation point for complex ...

Addison Group

Service Manager

Vernon Hills, IL · On-site

Lead all service operations, including technical support, dispatching, work order management, customer communication, and issue resolution. * Serve as the primary escalation point for complex ...

Walgreens

Pharmacy Operations Manager

Wheeling, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Libertyville, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Libertyville, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Wheeling, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Libertyville, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Huntley, IL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Johnsburg, IL

Service Operations Manager information

See Johnsburg, IL salary details

$35K

$77.5K

$129.1K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Johnsburg, IL is $77,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Johnsburg, IL look for?

The top searched job categories for Service Operations Manager jobs in Johnsburg, IL are:

What cities near Johnsburg, IL are hiring for Service Operations Manager jobs?

Cities near Johnsburg, IL with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Johnsburg, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,510 per year, or $37.3 per hour.

Field Operations Manager - Landscaping Industry

Premier Service

Elgin, IL • On-site

$65K - $80K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Field Operations Manager


Premier Service – Crete, IL


Premier Service is seeking an experienced Field Operations Manager to lead and support our landscape and snow operations teams. This is a high-impact leadership role responsible for driving service quality, team performance, and operational efficiency across multiple crews. If you are a hands-on leader with strong landscaping knowledge and a passion for building high-performing teams, we want to hear from you.


Position Overview

The Field Operations Manager oversees daily field operations to ensure crews deliver high-quality service and client satisfaction. This role partners closely with the Branch Manager and Client Account Managers to manage labor, enforce safety standards, coordinate scheduling, and maintain operational excellence.


Why Join Premier Service?

We offer one of the most competitive compensation packages in the industry:

  • Company Vehicle
  • 401(k) with Company Match
  • Weekly Pay
  • Health Insurance Benefits
  • Paid Vacation, Sick Time & Holidays
  • Year-Round Employment (Green + Snow Season)


Key Responsibilities

  • Crew Leadership & Operations
  • Build, train, and manage field crews during green and snow seasons
  • Coordinate daily crew dispatch, schedules, and job assignments
  • Ensure crews are properly equipped with materials and equipment


Client Relations

  • Communicate with clients to understand and meet service expectations
  • Partner with Account Managers to resolve service requests and concerns


Safety & Compliance

  • Enforce company safety standards and conduct weekly safety meetings
  • Ensure compliance with all company policies and regulatory requirements


Workforce & Administrative Management

  • Review and approve crew timesheets to meet payroll deadlines
  • Implement and maintain standard operating procedures (SOPs)
  • Monitor productivity, efficiency, and quality of work


Qualifications

  • 3+ years of experience managing landscape or field service crews
  • Strong knowledge of landscape maintenance, lawn care, and horticulture
  • Experience in snow operations is a plus
  • Proven leadership and team development skills
  • Strong communication, organization, and problem-solving abilities
  • Valid Driver’s License required (must meet insurability guidelines)
  • Ability to work a flexible schedule, including seasonal weekend availability


Physical Requirements

  • Ability to walk job sites and work outdoors regularly
  • Frequent standing, walking, and occasional lifting up to 50 lbs
  • Ability to use a computer and mobile device for extended periods


About Premier Services

From landscape design to full-service property maintenance, Premier Services is known for quality, reliability, and attention to detail. Our team is committed to delivering exceptional results while creating opportunities for employees to grow and succeed.


Premier Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.