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Service Operations Manager Jobs in Huntsville, ON

Lakeland Holding Ltd

Operations Supervisor

Bracebridge, ON · On-site

CA$115K - CA$130K/yr

  • Retirement

... service excellence. Operational Leadership: * Ensure staff and public safety at all times. * Enforce compliance with OHSA, policies and procedures, EUSA and ESA rules. * Manage direct reports ...

Walmart

Stockperson/Cartpusher

Huntsville, ON · On-site

CA$17.75/hr

WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Elite Domo

Estate Manager #2058

Mactier, ON · On-site

CA$150K - CA$175K/yr

... operation of an exceptional waterfront property. This position is suited to an experienced private service professional who combines outstanding leadership abilities with a hands-on management ...

Dollar Tree

Customer Service Associate I

Huntsville, ON · On-site

$17.60/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Bracebridge, ON · On-site

$17.60/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Parry Sound, ON · On-site

$17.60/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Ardene

Assistant Manager

Peterborough, ON

CA$19.65 - CA$22.32/hr

... service all while projecting the company's culture and image. In the absence of the Store Manager ... Oversee all store operations including: opening and closing procedures, store cleanliness, re ...

Ardene

Assistant Manager

Peterborough, ON · On-site

CA$19.65 - CA$22.32/hr

... service all while projecting the company's culture and image. In the absence of the Store Manager ... Oversee all store operations including: opening and closing procedures, store cleanliness, re ...

Covia

Category Manager MRO & Mining Services

Peterborough, ON · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The individual will work closely with the purchasing operations group on execution of projects and ... military service or reserve or veteran status. The organization offers competitive salaries ...

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Service Operations Manager information

See Huntsville, ON salary details

$34.6K

$73K

$118K

How much do service operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service operations manager in Huntsville, ON is $72,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,426.00 and $89,535.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Huntsville, ON are hiring for Service Operations Manager jobs? Cities near Huntsville, ON with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Huntsville, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $72,976 per year, or $35.1 per hour.

Operational Excellence Manager

Coca-Cola

Peterborough, ON

Full-time

Posted 2 days ago

New

Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

179th of 438 rated food and drinks producers

Job description

Job Description Summary:

At TheCocaColaCompany, we are dedicated to refreshing the world and making a difference by delivering loved brands and sustainable solutions to over a billion consumers every day. Our purpose drives innovation, quality, and continuous improvement across every part of our global system. As an Operational Excellence Manager at our Peterborough, Ontario manufacturing facility, you will play a critical role in strengthening our operations by embedding a culture of continuous improvement and process reliability. This role partners across supply chain, production, quality, and operational teams to unlock efficiencies that enable growth, sustainability, and excellence in execution.

You willleverageproven Operational Excellence methodologies, advancedproblemsolvingskills, and a focus onpeople'sdevelopment to enhance productivity, elevate performance, and foster engagement throughout the plant. If you are passionate about applying Lean principles and fostering ahighperformancemindset in afastpaced,consumer drivenenvironment, this is an opportunity to make an immediate and lasting impact within one of the world's most recognizable and respected brands.

WhatYou'llDo for Us

  • Champion the deployment of Lean and Continuous Improvement, andWorld Class Manufacturingacross the Peterborough manufacturing site tocreate sustainable Operational Excellence.

  • Facilitate workshops, Kaizen events, and value stream mapping sessions toidentifyperformance gaps and implement measurable improvements in safety, quality, service, and cost.

  • Lead the development and execution of the site's continuous improvement roadmap aligned with enterprise productivity goals and local operational priorities.

  • Coach and mentor plant associates onproblemsolvingtools, standard work practices, and waste elimination strategies to build team capability and engagement.

  • Collaborate withcrossfunctionalpartners in supply chain, quality, and planning to ensure optimization ofendtoendprocesses and material flows.

  • Utilize data analytics and reporting systems to track performance against key metrics, communicate progress, and escalate barriers that require leadership support.

  • Drive adoption and integration of digital tools and process simplification initiatives to enhance accuracy, efficiency, anddecisionmakingon the shop floor.

  • Partner with the regional Operational Excellence network to share best practices, benchmark processes, and harmonize improvement standards.

  • Ensure all process improvement activities meet compliance, safety, and environmental requirements while supporting sustainabilityobjectivesin manufacturing.

  • Foster an inclusive, collaborative work environment where all associates are encouraged to contribute ideas for continuous improvement.

Requirements & Qualifications

  • Bachelor'sin engineering, Supply Chain, Business,related discipline, orequivalentworkexperience

  • 3+ years of experience in manufacturing or supply chain roles with proven results in Lean, Six Sigma, or similar Operational Excellence methodologies.

  • Formal Lean or Six Sigma certification preferred;demonstratedhandsonapplication of continuous improvement toolsrequired.

  • Familiarity with TPM (Total Productive Maintenance) principles and related performance systemsare stronglypreferred.

  • Practical experiencefacilitatingKaizen events, managingcrossfunctionalprojects, and implementing standard work practices.

  • Advanced data literacy withproficiencyin MS Excel and PowerPoint. Experienceusing analytics platforms for KPI tracking.

  • Exposuredigital manufacturing systems and an understanding of how emerging technologies can accelerate operational improvements.

  • Strong communicationand influence skills with the ability to engage and energize diverse teams at all organizational levels.

  • Knowledge of change management principles and the ability to support cultural transformation initiatives within a plant environment.

  • Continuous learner mindset withdemonstratedcuriosity and resilience in dynamic operational settings.

WhatWe'llDo for You

  • Provide access to global Operational Excellence and Manufacturing Centers of Excellence for insights and best practices.

  • Offer robust professional development and Lean leadership training to strengthen your technical and peopleenablement capabilities.

  • Empower you to lead strategic improvement projects that link directly to business growth, sustainability, and productivity goals.

  • Give you opportunities to partner across functions and regions, expanding your career path within a worldwide organization committed to innovation and excellence.

Skills:

5s (Inactive), Ammonia Refrigeration, Change Management, Continual Improvement Process, Food Safety and Sanitation (Inactive), Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP), ISO 90001, Lean Manufacturing, Microsoft Office, PLC Logic, Production Management, Production Processes, Quality Control (QC), Six Sigma, Standard Operating Procedure (SOP)

Pay Range:

Canada: 104,000 CAD - 127,000 CAD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

Canada

City/Cities:

Peterborough

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

August 25, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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