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Service Operations Manager Jobs in Fulton, NY (NOW HIRING)

Operations Manager

Fulton, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

East Syracuse, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Mattydale, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Liverpool, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Skaneateles, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Weedsport, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Central Square, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

East Syracuse, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Syracuse, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Baldwinsville, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Liverpool, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Skaneateles, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Pulaski, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Liverpool, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Syracuse, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Oswego, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Liverpool, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

Operations Manager

Cicero, NY ยท On-site

$46K - $52K/yr

Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ... In your role as an Operations Manager, you will be responsible for the smooth operation of your ...

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

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Service Operations Manager information

See Fulton, NY salary details

$31.2K

$69.1K

$115.2K

How much do service operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for service operations manager in Fulton, NY is $69,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Fulton, NY look for? The top searched job categories for Service Operations Manager jobs in Fulton, NY are:
What cities near Fulton, NY are hiring for Service Operations Manager jobs? Cities near Fulton, NY with the most Service Operations Manager job openings:

Operations Manager

Byrne Dairy and Deli

Fulton, NY โ€ข On-site

$46K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Description:
Byrne Dairy & Deli - Operations Managers - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking an Operations Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire retail and food service department in a single Byrne Dairy & Deli store according to company policies, procedures, and federal/state requirements. In your role as an Operations Manager, you will be responsible for the smooth operation of your store and food service area, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers.
Job Responsibilities
As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.
Your specific duties will include:
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store's gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
  • Planning and preparing work schedules and assigning employees to specific duties
  • Ensuring that payroll remains within the projected hours set by the corporate office
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining stock levels, inventory and stock rotation to required level
  • Protecting employees and customers by providing a safe and clean store environment

Job Requirements
As an Operations Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Operations Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employer's Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.