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Service Operations Manager Jobs in Elizabethtown, KY

Baptist Health

Operations Manager, Pharmacy

Elizabethtown, KY · On-site

$7.25/hr

  • Medical

  • Retirement

  • PTO

Ensures that distribution services are provided to meet the needs of the medical staff, patients, nurses, and associates. The Pharmacy Operations Manager facilitates the development, implementation ...

ConGlobal

Depot Operations Manager

Louisville, KY · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The result is an ever-growing list of services that meet ever-evolving needs. We are passionate ... Operations Manager you will support all day-to-day operations of the Depot staff with a focus on ...

Amazon

Transportation Operations Manager

Shepherdsville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, communication, and interpersonal skills - Experience in exceeding quota and key ... Operations, Supply Chain/Logistics, or a related field - Experience managing a team of 2+ salaried ...

Walgreens

Pharmacy Operations Manager

Radcliff, KY · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Radcliff, KY

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Michelin

Area Operations Manager

Louisville, KY

Area Operations Manager Build a Career That Matters with One of the World's Most Respected ... Military service (Junior Military Officer or Senior Non-Commission Officer) a plus. * 3-5 years of ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Elizabethtown, KY

Service Operations Manager information

See Elizabethtown, KY salary details

$32.6K

$72.2K

$120.3K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Elizabethtown, KY is $72,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $87,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Elizabethtown, KY look for?

The top searched job categories for Service Operations Manager jobs in Elizabethtown, KY are:

What cities near Elizabethtown, KY are hiring for Service Operations Manager jobs?

Cities near Elizabethtown, KY with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Elizabethtown, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,192 per year, or $34.7 per hour.

Operations Manager, Pharmacy

Baptist Health

Elizabethtown, KY • On-site

$7.25/hr

Other

Medical, Retirement, PTO

Re-posted 6 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Experience Required

3 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Operations Manager - Pharmacy

Full-time, first shift

Job Description:

Responsible for operational services in the acute care hospital and if applicable, hospital owned outpatient departments (HOPDs) and/or infusion centers. Responsible for developing policies and procedures to ensure that medications are stored, prepared, and dispensed in a safe and effective manner. Ensures that distribution services are provided to meet the needs of the medical staff, patients, nurses, and associates. The Pharmacy Operations Manager facilitates the development, implementation, and maintenance of systems that promote desirable patient outcomes through safe, appropriate, cost-effective medication therapies.

Requirements:

Bachelor's degree from an accredited College of Pharmacy required.

Kentucky Board of Pharmacy License in good standing required.

Minimum of three (3) years of experience as a licensed pharmacist required.

Preferred Qualifications:

Minimum of five (5) years of hospital pharmacy experience preferred.

PGY-1/PGY-2 ASHP residency preferred.

Management experience preferred.

Master's degree preferred.

Board certification or other advanced certification preferred.

Benefits:

Tuition Assistance reimbursement program

Paid Time Off available for use upon hire

Company paid Maternity and Paternity Leave

Bereavement Leave (includes pets)

Employee Assistance Program

Retirement plans with company match

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

R26103456

What Baptist Health South Florida employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Health South Florida logo

About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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