Shift Manager
Mason, MI · On-site
$13 - $16.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Mason, MI · On-site
$13 - $16.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$15.25 - $19.25/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$15.25 - $19.25/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
$15.25 - $19.25/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
$15.25 - $19.25/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
$13.75 - $17.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
$13.75 - $17.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
$13 - $16.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
$13 - $16.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Charlotte, MI · On-site
$13.75 - $17.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Charlotte, MI · On-site
$13.75 - $17.50/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Saint Johns, MI · On-site
$14 - $17.75/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Saint Johns, MI · On-site
$14 - $17.75/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
Shift Manager
Lansing, MI · On-site
$13.50 - $17/hr
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...
OPERATIONS FULFILLMENT ASSOCIATE
Lansing, MI · Remote
$45K - $65K/yr
The Operations Fulfillment Manager plays a key role in connecting students with the right tutors while ensuring high-quality service delivery.Thanks for your interest in reviewing our open position!
OPERATIONS FULFILLMENT ASSOCIATE
Lansing, MI · Remote
$45K - $65K/yr
The Operations Fulfillment Manager plays a key role in connecting students with the right tutors while ensuring high-quality service delivery.Thanks for your interest in reviewing our open position!
Assistant Manager
Mason, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Mason, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Owosso, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Owosso, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Charlotte, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Charlotte, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Mason, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Mason, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Charlotte, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Charlotte, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Lansing, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Lansing, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Owosso, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Owosso, MI · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
... service packaging products to distributors in 48 states. Headquartered in Menomonee Falls, WI, RJ ... Up-to-date technology and operations equipment * Regular Employee Appreciation events * Employee ...
Quick apply
... service packaging products to distributors in 48 states. Headquartered in Menomonee Falls, WI, RJ ... Up-to-date technology and operations equipment * Regular Employee Appreciation events * Employee ...
Service Operations Manager information
See DeWitt, MI salary details
$29.7K - $37K
2% of jobs
$37K - $44.2K
13% of jobs
$49.4K is the 25th percentile. Wages below this are outliers.
$44.2K - $51.5K
14% of jobs
The median wage is $58.6K / yr.
$51.5K - $58.8K
22% of jobs
$58.8K - $66K
14% of jobs
$66K - $73.3K
8% of jobs
$75.8K is the 75th percentile. Wages above this are outliers.
$73.3K - $80.6K
9% of jobs
$80.6K - $87.8K
9% of jobs
$87.8K - $95.1K
6% of jobs
$95.1K - $102.4K
4% of jobs
$102.4K - $109.6K
0% of jobs
$29.7K
$65.8K
$109.6K
How much do service operations manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for service operations manager in DeWitt, MI is $65,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $79,900.00 per year, depending on experience, location, and employer.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Is a Service Operations Manager a high paying job?
Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.
What are popular job titles related to Service Operations Manager jobs in DeWitt, MI?
For Service Operations Manager jobs in DeWitt, MI, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in DeWitt, MI look for?
The top searched job categories for Service Operations Manager jobs in DeWitt, MI are:
What cities near DeWitt, MI are hiring for Service Operations Manager jobs?
Cities near DeWitt, MI with the most Service Operations Manager job openings:
Arby's rating
5.0
Based on 1,207 frontline employees who took The Breakroom Quiz
62nd of 106 rated fast food restaurants
Job description
COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's® operating restaurants across 344 locations in 20 states. We're guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe - our "Attitude Equals Success". As with any goal we will set, our Attitude about achieving those goals can Equal our Success.
We Offer
What will you do?
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present.
Top 5 Job Responsibilities
AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as,
Whether you're looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!
If you're an ideal candidate you excel in these areas:
At AES, our vision is to be our guests' favorite fast food destination.
Requirements
Must have a reliable vehicle and valid driver's license
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions
EEO Statement
AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
E-Verify
AES participates in E-Verify.
Employer: AES Restaurants
We Offer
- Bonus Program
- Full Time & Part Time Shifts
- Health Insurance
- Health Savings Account
- PTO
- Employee Rewards & Recognition Program!
What will you do?
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present.
Top 5 Job Responsibilities
- Ensure team members provide outstanding service to satisfy guests
- Assist management with training and coaching team members
- Utilizes AES systems to run a great restaurant on all shifts
- Implements restaurant controls, especially cash and inventory
- Sets and meets restaurant goals for service, operations and financial results
AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as,
- Restaurant Operations
- Guest Satisfaction
- Customer Service
- Speed of Service
- Quality Control
- Workplace Safety
- Utilizing all systems and tools, including the Systems Board, RTI Task Lists
- Following all government regulations, employment law, food safety and operations policies and implement all accounting controls
Whether you're looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!
If you're an ideal candidate you excel in these areas:
- Treating others with and communicating with respect
- Coaching and Developing others
- Emotional Resilience and Patience
- Leadership
- Working in a fast-paced environment and thinking on your feet
- Holding yourself to high standards of integrity and customer satisfaction
- P&L Management
- Operations Management
- Restaurant Management
- Managing Food Cost & Labor Cost
At AES, our vision is to be our guests' favorite fast food destination.
Requirements
Must have a reliable vehicle and valid driver's license
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions
- Bending
- Squatting
- Twisting
- Pulling
- Reaching
EEO Statement
AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
E-Verify
AES participates in E-Verify.
Employer: AES Restaurants
About Arby's
Sourced by ZipRecruiter
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.
Industry
Food services and drinking places and restaurants
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US