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Service Operations Manager Jobs in Dallas, GA (NOW HIRING)

PNC Bank

Operations Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Manager within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. Identifies, influences, and ...

FranPartners LLC

Operations Manager

Atlanta, GA · On-site

Operations Manager Waterloo Turf Atlanta Compensation: $65,000 base + $1k/mo performance bonus ... customer service Strong people skills for holding sub crews accountable to a premium standard ...

TWO MEN AND A TRUCK®

Operations Manager

Fairburn, GA · On-site

  • Medical

  • Dental

  • Vision

... and manage the daily operational aspects of the business. In this role, you will work with ... Commitment to customer service and the TWO MEN AND A TRUCK core values Physical stamina to assist ...

Panther Brands

Plumbing Operations Manager

Lithia Springs, GA · On-site

$150K - $300K/yr

  • Medical

  • PTO

We pay our Plumbing Operations Manager a competitive salary of $150,000 - $300,000/year . Our team ... Do you excel at providing excellent customer service? If so, please consider applying for this ...

DH Pace

Area Administrative Operations Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures multiple aspects of sales and service operations support are well understood and supported by the administration team. The position requires a collaborative, hands-on leader to manage daily ...

Panther Brands

Plumbing Operations Manager

Lithia Springs, GA · On-site

$150K - $300K/yr

  • Medical

  • PTO

We pay our Plumbing Operations Manager a competitive salary of $150,000 - $300,000/year. Our team ... Do you excel at providing excellent customer service? If so, please consider applying for this ...

O Donnell Metal Deck

National Operations Manager

Smyrna, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The Operations Manager will supervise and support that employee and must be capable of providing ... service. * Provide temporary hands-on coverage of the Atlanta yard when the yard manager/driver is ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Dallas, GA

Service Operations Manager information

See Dallas, GA salary details

$32.1K

$71.1K

$118.3K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Dallas, GA is $71,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $86,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Dallas, GA?

The most popular types of Service Operations jobs in Dallas, GA are:

What job categories do people searching Service Operations Manager jobs in Dallas, GA look for?

The top searched job categories for Service Operations Manager jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Service Operations Manager jobs?

Cities near Dallas, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,051 per year, or $34.2 per hour.

Operations Manager

Arcadia Cold Storage

Atlanta, GA

Full-time

Re-posted 12 days ago

Job description

COMPANY OVERVIEW

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

We believe our employees make us different. Our goal is to attract; retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.

Position Overview and Purpose

This role will be responsible for managing the warehouse's day-to-day operational activities of a cold storage facility, including the movement of inventory and resources, and the proper scheduling of employees. This role will also oversee the facility’s safety and security programs, ensuring the company’s performance, housekeeping, equipment, and security standards are consistently being met.

Essential Functions and Basic Duties

  • Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.

  • Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.

  • Partner with sales, inventory control, and operations support to ensure availability of products.

  • Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members. Analyze operational reports to identify trends and recommend solutions to management.

  • Perform long-term labor forecasting based on sales forecasts and input from management.

  • Cultivate a culture of productivity, belonging and responsibility. Communicate company goals and vision, objectives, and direction to warehouse staff.

  • Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency. Promote the Open-Door Philosophy.

  • Operate the facility in compliance with health, safety, and environment regulations which establishes a culture of safety.

  • Build and maintain partnerships with other departments across the organization.

Qualifications

  • HS Diploma or equivalent required. Relevant advanced degree preferred.

  • Strong leadership skills, with emphasis on guiding and developing a team, customer service, communications, and planning.

  • 5 years warehouse management experience or equivalent combination of education and experience.

  • Experience with Warehouse Management System (WMS)

  • Ability to effectively present information to customers, clients, and employees of the organization

  • Proficient computer skills, including Microsoft Office Suite

  • Ability to work a flexible work schedule and shift, including weekends if needed.

Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.