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Service Operations Manager Jobs in Centre Hall, PA

State College, PA About the Role We are seeking an Operations Manager to lead a fast-growing environmental services and robotics company focused on advanced electronics recycling and automated ...

We are seeking a hands-on Operations Manager to lead a rapidly growing environmental services and advanced manufacturing organization focused on transforming the electronics recycling industry ...

... guest service, operations excellence and financial accountability based on the company Vision ... Develop organizational and time management skills with General Restaurant Managers and to promote ...

... service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do ...

... service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do ...

... guest service, operations excellence and financial accountability based on the company Vision ... Develop organizational and time management skills with General Restaurant Managers and to promote ...

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Service Operations Manager information

See Centre Hall, PA salary details

$38.3K

$84.9K

$141.5K

How much do service operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service operations manager in Centre Hall, PA is $84,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $103,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Centre Hall, PA are hiring for Service Operations Manager jobs? Cities near Centre Hall, PA with the most Service Operations Manager job openings:

Operations Manager

W3Global Inc.

State College, PA

$100K - $110K/yr

Full-time

Re-posted 22 hours ago


Job description

Operations Manager - Robotics & Electronics Recycling

Location: State College, PA


About the Role

We are seeking an Operations Manager to lead a fast-growing environmental services and robotics company focused on advanced electronics recycling and automated disassembly systems. This role requires a hands-on operational leader who can manage daily production activities, optimize workflows, support automation initiatives, and build high-performing teams in a rapidly scaling startup environment.

The ideal candidate combines operational leadership, mechanical aptitude, and process improvement expertise with the ability to work effectively in a technology-driven manufacturing and recycling environment.


Key Responsibilities
  • Lead and oversee daily operations to ensure efficiency, productivity, and profitability

  • Manage production workflows where robotics and automation intersect with electronic scrap processing

  • Build, mentor, and develop operational leadership teams and shop floor personnel

  • Optimize operational systems, workflows, and production processes

  • Collaborate with shop floor leaders to support company growth and operational goals

  • Maintain facility operations, grounds, and security compliance

  • Utilize ERP systems to manage production, inventory, and operational reporting

  • Identify processed electronic devices and evaluate commodity recovery value

  • Ensure compliance with environmental, health, safety, and industry regulations

  • Support scaling initiatives as operations transition from manual disassembly to automated systems

  • Monitor operational costs, capital utilization, ROI, and profitability metrics


Qualifications
  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, Systems Engineering, or related field preferred

  • Minimum 5 years of operations management experience

  • Experience with ERP software and operational systems management

  • Strong project management experience in planning and execution

  • Leadership experience in manufacturing, recycling, automation, or industrial operations

  • Ability to work effectively under pressure in a fast-paced startup environment

  • Strong communication and team-building skills

  • Willingness to travel as needed


Preferred Skills
  • Experience with electronic devices and IT Asset Disposition (ITAD) services

  • Mechanical aptitude and hands-on operational leadership

  • Knowledge of robotics, automation, or industrial production systems

  • Understanding of environmental health and safety standards

  • Experience managing P&L, capital investments, and ROI initiatives


W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006