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Service Operations Manager Jobs in Bedminster, NJ

Aerotek

Operations Manager

Phillipsburg, NJ

$37.54 - $52.88/hr

Hiring Operations Manager Lead and optimize end-to-end 3PL warehouse and fulfillment operations ... Monitor and manage KPIs and SLAs related to accuracy, speed, and service quality, and take action ...

Sandream Specialties

Operations Manager

Fairfield, NJ · On-site

Highly motivated and experienced Operations Manager leading our warehouse operations, customer service, and EHSS functions. The ideal candidate will have a proven track record of success in managing ...

PPI Time Zero Inc

Operations Manager

Fairfield, NJ · On-site

The Operations Manager's position reports directly to The Vice President/General Manager. The ... services (EMS) specializing in high-reliability, mission-critical electronics for the defense ...

redbox+ Dumpsters

Operations Manager

Easton, PA · On-site

$90K - $120K/yr

Vision insurance We are a growing, service-focused, family-owned company in the waste and hauling ... The Operations Manager will lead and execute the daily mission of our business unit. This role ...

Forshaw, Inc.

Operations Manager

Edison, NJ · On-site

$95K - $120K/yr

If so, we want you to join our team as an Operations Manager! This role is first shift, Monday to ... Hires and trains new warehouse and customer service employees. * Conducts performance evaluations ...

Airmall USA Inc

Operations Manager

Newark, NJ · On-site

Manages the day-to-day business of the food/beverage, retail, convenience and service program for best practice service, highest quality of operational standards, and health, safety, and security ...

Senior Helpers

Operations Manager

Fairfield, NJ · On-site

This person will manage the day-to-day operations and personnel of the office. Reporting directly ... Exceptional and verifiable customer service skills and experience. * Must have excellent ...

BrightView

Operations Manager

Hillside, NJ · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure that operations support excellent customer service and jobsite quality. * Address any ...

Senior Helpers

Operations Manager

Fairfield, NJ · On-site

... services. Founded in 2001, Senior Helpers rapidly built a reputation for providing only the best in ... This person will manage the day-to-day operations and personnel of the office. Reporting directly ...

PuroClean

Operations Manager

Livingston, NJ · On-site

$28 - $35/hr

Operations Manager Perks: * Online Mobile Courses * Flexible Scheduling * Paid Training for Career ... PuroClean, a leader in emergency property restoration services, helps families and businesses ...

Estes Express Lines

Operations Manager

Pine Brook, NJ · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... The successful candidate will have strong leadership skills and customer service focus so if you ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Bedminster, NJ

Service Operations Manager information

See Bedminster, NJ salary details

$36.2K

$80.2K

$133.6K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Bedminster, NJ is $80,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $97,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Bedminster, NJ look for? The top searched job categories for Service Operations Manager jobs in Bedminster, NJ are:
What cities near Bedminster, NJ are hiring for Service Operations Manager jobs? Cities near Bedminster, NJ with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

Operations Manager

Minuteman Security and Life Safety

Edison, NJ • On-site

$85K - $141K/yr

Full-time

Medical, Life

Re-posted 8 hours ago

Job description

Job Type
Full-time
Description
Job Overview Summary
The Operations Manager in the security industry is responsible for overseeing the daily operations, logistics, and resource allocation of security services. This role ensures that security operations are efficient, compliant, and aligned with the organization's objectives. The Operations Manager works closely with branch coordinators, supervisors, and client representatives to ensure high-quality service delivery, operational efficiency, and the safety of all stakeholders. This is a strategic leadership role that requires a strong background in operations, security protocols, and people management.
What you'll be doing (and doing well!):
  • Operational Oversight: Manage and supervise the day-to-day security operations across multiple sites, ensuring that all operational goals and service level agreements (SLAs) are met. Develop and implement policies and procedures to optimize operations.
  • Team Leadership: Recruit, train, and supervise a team of security coordinators, guards, and administrative staff. Foster a positive work environment and support ongoing professional development.
  • Client Relations: Act as a primary liaison with clients to address their security needs, resolve issues, and ensure client satisfaction. Conduct regular client meetings to review performance and identify improvement opportunities.
  • Resource Allocation and Scheduling: Coordinate resource allocation, including staff deployment, shifts, and equipment distribution, to maximize efficiency and maintain adequate coverage at all times.
  • Compliance and Risk Management: Ensure compliance with all local and federal regulations, industry standards, and company policies. Identify and mitigate risks by implementing safety protocols and conducting regular audits.
  • Financial Management: Oversee budgeting, forecasting, and financial performance for security operations. Analyze financial reports to manage expenses and meet budget goals.
  • Incident Response and Crisis Management: Lead response efforts for incidents and security emergencies, coordinating with law enforcement or emergency services as required.
  • Strategic Planning: Collaborate with senior management to align operational strategies with company goals. Contribute to business development efforts by improving operational efficiency and client satisfaction.
  • Perform other job-related duties as assigned.

Responsibilities:
  • Own It: Focus on excellence in everything you do and each interaction you have with all clients
  • Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
  • Represent: Always understand that you are the face of the company to our customers
  • Diversity: Every project is different so you must enjoy variety in your workday
  • Work as One Team: Work closely with Minuteman's sales, management, and operations teams to best serve our customers
  • Find a way: Turn challenges into opportunities
  • Play To Win.
What we like about you:
  • A Sense of humor, creativity, and positive attitude
  • Bachelor's degree in Business Administration, Security Management, Operations Management, or related field or equivalent experience; Master's degree is advantageous.
  • Minimum of 7-10 years in an operations management role, preferably within the security industry, with a track record of success in leadership and process improvement.
  • Strong organizational, analytical, and strategic planning skills
  • Excellent communication and interpersonal skills for effective team and client engagement
  • Proficiency with scheduling software, budgeting tools, and Microsoft Office Suite
  • Ability to manage budgets and financial performance, with strong data analysis abilities
  • Familiarity with security protocols, compliance regulations, and incident response
  • Relevant security or management certifications (e.g., Certified Protection Professional, Project Management Professional) are a plus.
  • Results-oriented, proactive, and adaptable with strong decision-making skills. High level of integrity, resilience, and commitment to achieving high standards.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Pay Transparency Statement
The base salary range for this role is $85,600 - $141,700. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.
Equal Employment Opportunity (EEO) Statement
Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Drug-Free Workplace Statement
Minuteman Security Technologies, Inc is an equal opportunity employer, that offers a smoke-free and drug-free workplace.

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