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Service Operations Manager Jobs in Ball Ground, GA

Saia

Operations Manager

Buford, GA · On-site

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

Ulta Beauty, Inc.

Operations Manager

Kennesaw, GA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

SAIA

Operations Manager

Buford, GA

Position Summary Manages the terminal operations of the organization by implementing processes and ... Monitors terminal and employee operations to meet and exceed service level agreements. * Audits ...

PNC Bank

Operations Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Manager within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. Identifies, influences, and ...

PNC Bank

Operations Manager

Alpharetta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Manager within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. Identifies, influences, and ...

FranPartners LLC

Operations Manager

Atlanta, GA · On-site

Operations Manager Waterloo Turf Atlanta Compensation: $65,000 base + $1k/mo performance bonus ... customer service Strong people skills for holding sub crews accountable to a premium standard ...

Lava Island

Operations Manager

Alpharetta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

Hold the team accountable for tasks, safety, and service with fairness and consistency * Lead ... As an Operations Manager, you are expected to be both an exceptional manager and an exceptional ...

Lava Island

Operations Manager

Alpharetta, GA

  • Medical

  • Dental

  • Vision

Hold the team accountable for tasks, safety, and service with fairness and consistency * Lead ... As an Operations Manager, you are expected to be both an exceptional manager and an exceptional ...

PRICE INDUSTRIES INC

Operations Manager

Suwanee, GA · On-site

The Operations Manager is responsible for the overall performance of Manufacturing and Service in the Value Stream (and all departments within the Value Stream), including Quality, Cost, Delivery ...

PRICE INDUSTRIES INC

Operations Manager

Suwanee, GA

The Operations Manager is responsible for the overall performance of Manufacturing and Service in the Value Stream (and all departments within the Value Stream), including Quality, Cost, Delivery ...

DH Pace

Area Administrative Operations Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures multiple aspects of sales and service operations support are well understood and supported by the administration team. The position requires a collaborative, hands-on leader to manage daily ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Ball Ground, GA

Service Operations Manager information

See Ball Ground, GA salary details

$32.9K

$72.9K

$121.5K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Ball Ground, GA is $72,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $88,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Ball Ground, GA are hiring for Service Operations Manager jobs?

Cities near Ball Ground, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Ball Ground, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,925 per year, or $35.1 per hour.

Operations Manager

Saia

Buford, GA • On-site

Full-time

Posted 15 days ago

Job description

Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.
Position Summary
Manages the terminal operations of the organization by implementing processes and procedures to maximize profitability and optimization.
Major Tasks and Responsibilities
  • Manages the daily terminal operations to ensure all operations are running efficiently.
  • Develop and implement processes and procedures to enhance efficiency.
  • Monitors terminal and employee operations to meet and exceed service level agreements.
  • Audits current operations and finds areas of improvement.
  • Oversees the maintenance and repairs of the terminal's fleet management assets.
  • Creates and presents status reports to leadership on terminal operations.
  • Collaborates with cross-functional teams to streamline processes.
  • Strategically allocates resources to meet operational requirements.

Preferred Qualifications
  • Bachelor's degree in business or a related field.
  • 5+ years of terminal operations experience.
  • Proficiency in Microsoft Office and transportation management tools.

Benefits
At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Make Your Move
At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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