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Service Operations Manager Jobs in Augusta, GA (NOW HIRING)

Yancey Bros Co

Service Manager

Augusta, GA · On-site

As the Service Manager, you will lead the Technicians and Supervisors in the daily service operations of the store. This position is responsible for providing a safe workplace and developing a ...

Yancey Bros. Co.

Service Manager

Augusta, GA

As the Service Manager, you will lead the Technicians and Supervisors in the daily service operations of the store. This position is responsible for providing a safe workplace and developing a ...

Yancey Bros.co

Service Manager

Augusta, GA

As the Service Manager, you will lead the Technicians and Supervisors in the daily service operations of the store. This position is responsible for providing a safe workplace and developing a ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Augusta, GA

Service Operations Manager information

See Augusta, GA salary details

$33.4K

$73.9K

$123.1K

How much do service operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service operations manager in Augusta, GA is $73,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Augusta, GA?

For Service Operations Manager jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Augusta, GA look for?

The top searched job categories for Service Operations Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Service Operations Manager jobs?

Cities near Augusta, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $73,927 per year, or $35.5 per hour.

Area Operations Manager - Data Centers

Augusta, GA • On-site

Flatiron Construction Corp
Construction • 1 - 5K employees
Learn more about Flatiron Construction Corpexternal

$290K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

Are you a strategic leader with a passion for operational excellence? As an Area Operations Manager for Data Centers, you will be responsible for leading and delivering multiple large-scale data center civil infrastructure projects across multiple geographic areas. This role oversees site development, earthwork, concrete, underground utilities, paving, and associated civil scopes, typically delivered through joint ventures or partnerships with a vertical data center builder. You will play a crucial role in the planning and execution of these projects, ensuring that they meet and exceed financial and scheduling targets.

Collaborate with industry experts and committed teams to deliver successful results while maintaining the highest safety standards.

Apply now and transform your career with us.

What you will be doing
  • Builds a strong relationship with each project Owner and maintains a positive relationship through partnering and regular Owner communication, including Owners, Owner's Representatives, and joint-venture partners on data center programs.
  • Coordinates with local leadership, project teams, and human resources to ensure all projects are properly staffed.
  • Knows each contract and is steadfast in ensuring notices, change orders, disputes, and claims are actively managed.
  • Reviews and monitors each project schedule monthly and ensures compliance with Company and contract schedule requirements, including coordination with vertical construction milestones.
  • Knows quantities, cost, and budgets for each project and reviews performance monthly to ensure profitability.
  • Always looks for ways to maximize opportunities and minimize risk.
  • Has a deep understanding of company financial reporting policies, procedures, and process and conducts monthly financial review meetings with every project; ensures billing requests are submitted accurately and never misses a monthly billing cycle.
  • Understands each project's schedule of values and manages them in a proactive manner.
  • Ensures change orders or other payment mechanisms are in place before work starts.
  • Evaluates project activities to determine compliance with government regulatory agencies and coordinates with agencies for permitting regulations.
  • Participates in the procurement process of subcontractors and vendors.
  • Coordinates Company support through active and regular engagement with various corporate departments including safety, finance, project controls, equipment, construction engineering, technical services, design management, and human resources.
What we are looking for
  • 15+ years' experience in heavy civil construction required.
  • 10+ years' experience managing construction teams required.
  • Bachelor's Degree a plus.
  • Managing heavy civil, site development or greenfield industrial/mission critical projects, construction, business and financial risk management experience required.
  • Safety Trained Supervisor (STS) certification preferred.
  • Expert knowledge of complex construction means and methods, specifically related to heavy civil and infrastructure work.
  • Proven knowledge and ability to manage claims process and negotiate with Owners representatives regarding project issues.
  • Proven skill and ability to lead multiple teams from different functions towards a common goal.
  • Comprehensive understanding of and support for corporate policies and procedures.
  • Ability to identify top talent and implement growth opportunities and trainings.
Why work for us

Some of the benefits you may be eligible for as an employee are:

  • Comprehensive compensation package and paid time off program
  • Industry leading 401(k)/RRSP
  • Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
  • Wellness benefits & Employee Assistance Program
  • Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary MinUSD $220,000.00/Yr.Salary MaxUSD $290,000.00/Yr.Employment Type: OTHER

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