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Service Operations Manager Jobs in Augusta, GA (NOW HIRING)

Lowe's

Night Operations Department Supervisor

Aiken, SC · On-site

... Manager-on-Duty (MOD) Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency Walks the store, observing customer/associate interaction ...

New

Revela at Evans

Culinary Service Manager

Evans, GA

We are seeking a motivated and service-oriented professional to oversee daily culinary operations ... Ability to manage multiple priorities in a fast-paced environment * Excellent communication ...

Compass Group

PATIENT SERVICES MANAGER

Augusta, GA

Lead daily dining and service operations * Coach and support service team members * Ensure high standards for service, quality, and cleanliness * Manage scheduling, staffing, and operational ...

Compass Group

PATIENT SERVICES MANAGER

Augusta, GA · On-site

Lead daily dining and service operations * Coach and support service team members * Ensure high standards for service, quality, and cleanliness * Manage scheduling, staffing, and operational ...

Texas Roadhouse

Service Manager

Augusta, GA · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Texas Roadhouse

Service Manager

Augusta, GA · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Arby's

Shift Manager

Thomson, GA

$13.75 - $17.50/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...

Arby's

Shift Manager

Thomson, GA · On-site

$13.75 - $17.50/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts.As a Shift Manager you will have ...

Arby's

Shift Manager

Thomson, GA · On-site

$13.75 - $17.50/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Augusta, GA

Service Operations Manager information

See Augusta, GA salary details

$33.4K

$73.9K

$123.1K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Augusta, GA is $73,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Augusta, GA look for?

The top searched job categories for Service Operations Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Service Operations Manager jobs?

Cities near Augusta, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,927 per year, or $35.5 per hour.

Restaurant Operations Management

Waffle House, Inc.

Augusta, GA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 9 hours ago

Waffle House rating

5.6

Company rating: 5.6 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants

Job description

JOB DETAILS
Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,900+ company-owned (not franchised) restaurants, and another 1,000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.
No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.
Career Path
  1. Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree)
  2. District Manager (2-3 restaurants): average time to promotion 1-2 years
  3. Division Manager (6-9 restaurants): average time to promotion 3-5 years

Company Stock Ownership
  1. Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager)
  2. Annual Stock Options granted based on % of income
  3. Career Stock Options granted at hire and with each career promotion

Benefits
  1. Medical, Dental, Vision, and Life Insurance for you and your family.
  2. Three 10-day vacations per year
  3. Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
  4. Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)

For more information, visit www.whcareers.com to get your new career started!

What Waffle House employees say

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