Service Operations Manager Jobs in Airdrie, AB (NOW HIRING)

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering Operations Manager to join our expanding Infrastructure Operations team.
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. A DCEO Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading an organization, managing Managers and/or Facility Managers who own data center facility infrastructure

The ideal candidate for this role will have an understanding data center IT infrastructure, data center facilities infrastructure and understand how the two coexist. If this understanding is contextual you will be served well by your experience.If you are passionate about the Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you've been looking for!
This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.
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Chez Amazon, nous travaillons pour devenir l'entreprise la plus centree sur le client au monde

Pour y parvenir, nous avons besoin de personnes exceptionnellement talentueuses, brillantes et motivees. Si vous souhaitez nous aider a construire le lieu pour trouver et acheter tout en ligne et continuer a developper et etendre l'infonuagique, c'est votre chance de participer a l'histoire.
L'organisation des operations d'infrastructure recherche une personne extraordinaire avec des competences eprouvees en leadership et en gestion pour occuper un poste de leader dans notre organisation des operations des installations .
Un Responsable des Operations d'Ingenierie de Centre de Donnees est l'un de nos roles de gestion les plus eleves dans l'environnement des centres de donnees

Dans ce role, vous serez responsable de diriger des gerants des Responsables de Zone et/ou des Responsables d'Installation qui sont proprietaires de l'infrastructure des installations des centres de donnees.
Le rythme, l'echelle et la croissance de la plateforme de centres de donnees d'Amazon vous mettront au defi. Nos normes intransigeantes, alors que nous cherchons continuellement a innover pour nos clients, vous pousseront vers de nouveaux niveaux de creativite. A ce niveau, Amazon est unique en ce sens que nous recherchons des leaders experimentes qui ont evolue pour etre hautement strategiques dans leur approche de la gestion de leur unite commerciale, tout en comprenant comment diriger de grandes equipes par l'exemple et qui n'hesiteront pas a retrousser leurs manches lorsque les besoins tactiques le dictent.
Key job responsibilities
Responsibilities
Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
Planning and executing the Infrastructure Operations component of new AWS data center build outs, new co-location build-outs, AWS data center expansions, and co-location expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management.
Vendor management of co-location data center services providers to meet or exceed contracted performance SLA's.
Safety, security, and availability incident response, incident management, and incident resolution.
Continuous improvement of operational processes, procedures, methods, and tools.
About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure

In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique

Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.