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Service Operations Coordinator Jobs in Wisconsin

ProAmpac

Operations Planning Coordinator

Menasha, WI · On-site

  • Retirement

... operational excellence and continuous improvement. The Ops Planning Coordinators facilitate the ... service; * Minimum of 1-3 years of relevant work experience in scheduling, data entry ...

ProAmpac

Operations Planning Coordinator

Menasha, WI · On-site

  • Retirement

... operational excellence and continuous improvement. The Ops Planning Coordinators facilitate the ... service; * Minimum of 1-3 years of relevant work experience in scheduling, data entry ...

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Service Operations Coordinator information

See Wisconsin salary details

$14

$24

$38

How much do service operations coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service operations coordinator in Wisconsin is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn an average salary ranging from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What are the most commonly searched types of Service Operations jobs in Wisconsin?

The most popular types of Service Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Operations Coordinator jobs?

Cities in Wisconsin with the most Service Operations Coordinator job openings:

Service Operations Coordinator jobs near you

Business Operations Coordinator - Finance

Medical College of Wisconsin

Wauwatosa, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Medical College Of Wisconsin rating

7.7

Company rating: 7.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

260th of 618 rated colleges and universities

Job description

Summary

Function as a key coordinator for department administrative operations involving space, facilities, administrative resources, and special projects. Coordinate functions of the department to support operational objectives and strategic initiatives, consistent with MCW policies and procedures. Provide oversight for space and facilities and administrative business practices across multiple divisions. Foster consistency in practices and adherence to MCW policy throughout the Department.

Primary Responsibilities

  • Provides various office and location support activities.

  • Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business unit to which the support is being provided.

  • Ensures correct functioning of facilities, office and/or business support services.

  • Develops and prepares budgets and analyzes financial information.

  • Directs department operations and allocates people, material, and financial resources to ensure operational efficiency.

  • Manages office services and operations including preparing reports, analysis, and other business services.

  • Responsible for the coordination and implementation of department administrative operations involving space, facilities, administrative resources, and operations. Assist in the development of Departmental policy and procedure statements and implement approved changes to assure compliance with institutional policies.

  • Carry out special projects on behalf of Department leadership. Collaborate with MCW Central Services to implement administrative and programmatic functions in support of the Department strategic and operational objectives while maintaining alignment with institution-wide initiatives.

  • Under the direction of Department leadership, coordinate departmental and program renovation projects in conjunction with institutional facilities offices. Coordinate departmental activities related to space, facilities and equipment, including renovations, moves, maintenance and ongoing facilities operations. Maintain appropriate records of renovations, reallocation of space, and equipment inventory in appropriate record-keeping systems. Under the direction of Department leadership, interact on behalf of Department with architects, contractors, MCW administration or other parties as necessary and participates in planning and design as necessary.

  • In collaboration with Department administration, coordinate onboarding of administrative personnel. Serve as a liaison to section administration to coordinate the implementation of Departmental and Institutional initiatives.

  • Follow the MCW code of conduct, all laws, regulations and policies and ensure legal compliance with governmental and grant requirements.

  • May supervise administrative personnel.

  • Other duties as assigned.

Schedule:

Monday - Friday standard business hours, working a minimum of 3 days a week onsite.

Knowledge - Skills - Abilities

  • Knowledge of technical, business, consultation, project management, and cultural awareness.

  • Customer focus, building trust, communication, critical thinking, and influencing skills.

Qualifications

Minimum Required Education: Bachelor's degree

Minimum Required Experience: 4 year's

#LI-FL1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.


Why MCW?
  • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
  • 403B Retirement Package
  • Competitive Vacation and Paid Holidays offered
  • Tuition Reimbursement
  • Paid Parental Leave
  • Employee & Family Assistance Program (EFAP)
  • Pet Insurance
  • On campus Fitness Facility, offering onsite classes
  • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview


For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.


MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.


What Medical College Of Wisconsin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Medical College of Wisconsin

Sourced by ZipRecruiter

The Medical College of Wisconsin (MCW) is an industry-leading educational institution located in Milwaukee, WI, US. Being part of the medical and health services sector, MCW's primary mission is to educate and train the next generation of healthcare professionals. MCW offers a wide array of degrees and programs within medical and health sciences, covering everything from medical, graduate, pharmacy and health sciences studies, to continuing professional developments and community engagement initiatives. Founded in 1893, MCW boasts a rich, well-entrenched history in shaping the medical education landscape locally and globally. The institution's core values of knowledge-changing life underline its dedication to incorporating innovative approaches in education and research, commitment to diversity and inclusion, service to the community, integrity, stewardship, and collaboration.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1893

Social media

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