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Service Operations Coordinator Jobs in Iowa (NOW HIRING)

Service Coordinator

Cedar Rapids, IA · On-site

$19.50 - $24.50/hr

HiFyve is hiring a Service Coordinator in the heavy equipment industry in Pittsburg, PA! Salary ... This is a hands-on leadership role supporting service technicians, daily operations, scheduling ...

Service Coordinator

Cedar Rapids, IA · On-site

$65K - $74K/yr

HiFyve is hiring a Service Coordinator in the heavy equipment industry in Pittsburg, PA! Salary ... This is a hands-on leadership role supporting service technicians, daily operations, scheduling ...

Showing results 21-40

Service Operations Coordinator information

See Iowa salary details

$13

$23

$35

How much do service operations coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service operations coordinator in Iowa is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.20 per hour, depending on experience, location, and employer.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What is the role of a Service Operations Coordinator?

A Service Operations Coordinator manages and oversees daily service delivery processes, ensuring customer satisfaction and operational efficiency. They coordinate between teams, handle scheduling, monitor service performance, and may use tools like CRM or ticketing systems to streamline operations.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. Entry-level roles may start around $40,000, while experienced coordinators can earn over $75,000 with additional certifications or specialized skills.

What are the most commonly searched types of Service Operations jobs in Iowa?

The most popular types of Service Operations jobs in Iowa are:

What cities in Iowa are hiring for Service Operations Coordinator jobs?

Cities in Iowa with the most Service Operations Coordinator job openings:

Inpatient Operations Coordinator (Full-Time)

ChildServe

Johnston, IA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


ChildServe rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Join our team to provide non-clinical, clerical support for ChildServe's Inpatient Complex Medical Units. As a welcoming presence on the unit, you'll greet and assist staff, residents, and families with information, directions, and hospitality needs. This role also assembles and maintains resident medical records to ensure accurate documentation and smooth unit operations. Additional responsibilities may include coordinating transportation requests, offering guidance on local area resources, and supporting unit accommodations to enhance the experience of those we serve.

Schedule/Benefits

  • Monday-Friday, typical business hours, 40 hours per week.
  • Occasional weekend based on service needs and holiday rotation.
  • Benefit eligible, including medical, dental, vision plans, retirement with company match and generous PTO accrual, including 16 hours of PTO front-loaded.

How You’ll Make an Impact 

  • Oversee file management, including quality assurance chart reviews, document scanning, and maintaining up-to-date system paperwork.
  • Assist in coordinating services and resources to ensure residents and families feel well-supported.
  • Coordinate patient admissions and discharges to support efficient patient flow.
  • Complete assigned administrative tasks and provide backup support to team members for requests, records management, and training.
  • Answer phones and relay messages in a professional and timely manner.

What You’ll Need

  • Experience: 1 year in a customer service role required; 1 year in healthcare or administrative position preferred.
  • Preferred Skills: 6 months of direct customer service or hospitality experience, preferably in a medical setting.
  • Experience with EHR, Microsoft Office Suite, and other relevant systems.
  • Strong organizational and time management skills with the ability to prioritize multiple demands.
  • Developed problem-solving and decision-making skills. 
  • Ability to understand and communicate in (or through) reading, writing, and speaking the English language.

Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing Careers@childserve.org. 

Make a Difference Every Day at ChildServe

  • ChildServe partners with families to help children with special healthcare needs live a great life. 
  • ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
  • ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
  • Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers@childserve.org. ChildServe is an Equal Opportunity Employer.


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