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Service Operations Coordinator Jobs in Iowa (NOW HIRING)

ChildServe

Operations Coordinator (Part-Time)

Ames, IA · On-site

This position will coordinate schedules and support day-to-day operations across our outpatient service areas. This Operations Coordinator position will be based at our Ames clinic. Schedule ...

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Agiliti

Hospital Operations Coordinator

Waterloo, IA · On-site

... military service, or any other characteristic protected by applicable federal, state, or local ... Hospital Operations Coordinator Company: Agiliti Location City: Waterloo Location State: Iowa

ChildServe

Operations Coordinator (Full-Time)

Ames, IA · On-site

ChildServe is looking to hire an organized, efficient and customer service-focused Operations Coordinator to manage schedules and coordination for our outpatient service areas. This position will be ...

ChildServe

Operations Coordinator (Full-Time)

Ames, IA · On-site

Description ChildServe is looking to hire an organized, efficient and customer service-focused Operations Coordinator to manage schedules and coordination for our outpatient service areas. This ...

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Service Operations Coordinator information

See Iowa salary details

$13

$23

$35

How much do service operations coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service operations coordinator in Iowa is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.20 per hour, depending on experience, location, and employer.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What is the role of a Service Operations Coordinator?

A Service Operations Coordinator manages and oversees daily service delivery processes, ensuring customer satisfaction and operational efficiency. They coordinate between teams, handle scheduling, monitor service performance, and may use tools like CRM or ticketing systems to streamline operations.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. Entry-level roles may start around $40,000, while experienced coordinators can earn over $75,000 with additional certifications or specialized skills.

What are the most commonly searched types of Service Operations jobs in Iowa?

The most popular types of Service Operations jobs in Iowa are:

What cities in Iowa are hiring for Service Operations Coordinator jobs?

Cities in Iowa with the most Service Operations Coordinator job openings:

Service Operations Coordinator jobs near you

Operations Coordinator

Integritymarketing

Urbandale, IA

Full-time

Re-posted 9 days ago

Job description

The Role

Responsible for customer service support of financial advisors through processing of new account applications, account changes, and service requests, per representatives/client instructions. This role responds to inquiries in respect to all products offered by Brokers Financial. Also, the Operations Coordinator communicates with and assists, financial advisors with various requests, and support firm's regulatory obligations.

Essential Job Functions

  • Process new account applications and client requests daily and within designated timeframes.
  • Communicate with Financial Advisors and/or clients through phone and/or email to resolve incomplete or "bad order" applications and/or requests and to find solutions to problems. Consult with appropriate leaders/management as needed to deal with difficult situations or exception.
  • Accurately enter client's personal and suitability information into the Firm's Books and Records system and facilitate required regulatory mailing obligations
  • Provide customer service to Financial Advisors and the clients through various means including written correspondence, email, phone, internet, and fax.
  • Other duties assigned

Knowledge, Skills, and Abilities

  • Must display Core Valued
  • Must be able to learn use of internal and third-party systems.
  • Exceptional customer experience skills.
  • Ability to work independently and in a team environment
  • Handle customer interactions with confidence and tact

Experience and Education

  • Experience:Financial industry experience preferred.
  • Education:High school diploma or general education degree (GED) and at least 1 year working directly with a broker-dealer, RIA, or insurance.
  • Licensing:FINRA Series 6 or 7 preferred, but not required. Must become a non-registered fingerprint person of Brokers Financial.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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