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Service Operations Coordinator Jobs in Iowa (NOW HIRING)

Thrivent

Operations Coordinator

Davenport, IA · On-site

$20 - $22/hr

The Operations Coordinator reports to and is employed by Thomas Brooke. This position is in person ... Basic understanding of our products and services, and Thrivent Financial Competencies * Planning ...

Thrivent Financial

Operations Coordinator

Davenport, IA · On-site

$20 - $22/hr

The Operations Coordinator reports to and is employed by Thomas Brooke. This position is in person ... Basic understanding of our products and services, and Thrivent Financial Competencies * Planning ...

Agiliti

Hospital Operations Coordinator

Waterloo, IA · On-site

... military service, or any other characteristic protected by applicable federal, state, or local ... Hospital Operations Coordinator Company: Agiliti Location City: Waterloo Location State: Iowa

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Service Operations Coordinator information

See Iowa salary details

$13

$23

$35

How much do service operations coordinator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for service operations coordinator in Iowa is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.20 per hour, depending on experience, location, and employer.

What is a service Operations Coordinator?

A Service Operations Coordinator is responsible for managing and coordinating daily service activities to ensure efficient delivery and customer satisfaction. They often handle scheduling, communication between teams, and process improvements, typically using tools like CRM or service management software. Strong organizational and communication skills are essential for this role.

How much do service coordinators make in the US?

Service Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the complexity of the role, certifications, and the size of the organization.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, legal experts, or financial advisors. These positions often require extensive experience, advanced skills, certifications, or a strong reputation in their field. Such roles may also involve project-based work or high-value contracts.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

What does an Operations Coordinator do?

An Operations Coordinator manages daily business activities to ensure smooth operations within an organization. They coordinate between departments, handle scheduling, track performance metrics, and may use tools like spreadsheets or management software to improve efficiency. Strong organizational and communication skills are essential for this role.
What cities in Iowa are hiring for Service Operations Coordinator jobs? Cities in Iowa with the most Service Operations Coordinator job openings:
Service Operations Coordinator jobs near you

Operations Coordinator

Thrivent

Davenport, IA • On-site

$20 - $22/hr

Part-time

Medical, Life, PTO

Posted 28 days ago

Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Summary
This position provides administrative support to Thomas Brooke. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Operations Coordinator reports to and is employed by Thomas Brooke.
This position is in person at the Davenport office. Hours are Monday - Thursday 8:30 a.m. to 5 p.m. This is a 32 hour a week role. Compensation is $20-22/hr. Expectation is to obtain Life and Health Insurance licensure in the first 60 days, followed by completing the FINRA SIE, 7, and 66 licensure. Benefits are PTO and holiday pay.
Job Description
Position Roles/Responsibilities/Accountabilities
  • Handles incoming telephone calls and responds to requests for information
  • Promote the firm's mission, culture and core values through day-to-day leadership and management
    Drive initiatives that help the firm enhance profitability and achieve business objectives
    Develop, execute, and oversee workflow, processes, and Standard Operating Procedures for practice
  • Performs routine administrative duties such as maintaining office supplies and processing mail
  • Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
  • Supports projects, administration of various programs, and processing functions as needed
  • Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice's Financial Advisors
  • Update the contact management system with client/member contact and preference information
  • Assist Financial Advisors in the preparation and follow up for the client/member meetings
  • Tracks practice expenses and oversees the practice bill paying
  • Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
  • Participates in the business planning process
  • Develop and maintain all regulatory files
    Monitor and support licensing and continuing education requirements for all members of the team
    Oversee client account setup
  • Completes other miscellaneous tasks as assigned

Position Qualifications
  • Previous administrative/secretarial experience desired
  • Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Ability to maintain integrity of sensitive/confidential information
  • Basic understanding of our products and services, and Thrivent Financial

Competencies
  • Planning/Organizing
  • Customer Focus
  • Communication
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Adaptability/Flexibility

External/Internal Dependencies
  • Must be able to work with all roles of the team
  • Must be able to represent the organization in work with external clients
  • Must be able to cultivate and maintain relationships with outside organizations

As part of Thomas Brooke's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm's Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

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