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Service Operations Associate Jobs in West Virginia

Great American Insurance Group

$20 - $27/hr

Through our specialized insurance expertise and field-based service model, we build lasting ... Position Overview The Claims Operations Associate II provides operational and administrative ...

Aep

Quality & Training Specialist Associate

Hurricane, WV · On-site

$63K - $79K/yr

Partners with CSC Leadership to align learning with operational needs and contribute to service ... Quality & Training Specialist Associate: What You'll Do: Plan & Deliver Training: * Coordinate ...

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Service Operations Associate information

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.

What are the most commonly searched types of Service Operations jobs in West Virginia?

The most popular types of Service Operations jobs in West Virginia are:

What job categories do people searching Service Operations Associate jobs in West Virginia look for?

The top searched job categories for Service Operations Associate jobs in West Virginia are:

What cities in West Virginia are hiring for Service Operations Associate jobs?

Cities in West Virginia with the most Service Operations Associate job openings:

Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in West Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Seasonal Stockroom Operations Associate

Huntington, WV • On-site

Kohl's
Retail • 10K+ employees
Learn more about Kohl'sexternal

$13/hr

Part-time

Re-posted 23 hours ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,484 frontline employees who took The Breakroom Quiz

Job description

Role Specific Information

Job Description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You'll Do

  • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment

  • Replenish the sales floor as necessary based on sell through and seasonal changes

  • Engage customers by greeting them and offering assistance with products and services

  • Execute all product protection standards

  • Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl's are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section.

  • Ability to satisfactorily complete company training programs.

  • Ability to comply with dress code requirements.

  • Basic math and reading skills, legible handwriting, and basic computer operation.

  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

  • Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.

  • Perform work in accordance with the Physical Requirements section.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

  • Ability to stand/walk for the duration of a scheduled shift.

  • Ability to visually verify information and locate and inspect merchandise.

  • Ability to comply with health and safety standards.

Pay Starts At: $13.00

What Kohl's employees say

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