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Service Operations Associate Jobs in Charleston, WV

West Virginia

Office Operations Associate

Charleston, WV · On-site

$29K - $49K/yr

Nature of Work Elevate your career as an Office Operations Associate, a dynamic lead role where ... service. If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the ...

West Virginia

Office Operations Associate

Charleston, WV · On-site

$29K - $49K/yr

... of service. If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless ...

Aep

Quality & Training Specialist Associate

Hurricane, WV · On-site

$63K - $79K/yr

Partners with CSC Leadership to align learning with operational needs and contribute to service ... Quality & Training Specialist Associate: What You'll Do: Plan & Deliver Training: * Coordinate ...

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Service Operations Associate information

See Charleston, WV salary details

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$25

$51

How much do service operations associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service operations associate in Charleston, WV is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.

What job categories do people searching Service Operations Associate jobs in Charleston, WV look for?

The top searched job categories for Service Operations Associate jobs in Charleston, WV are:

Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in Charleston, WV as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $53,053 per year, or $25.5 per hour.

Office Operations Associate

Charleston, WV • On-site

West Virginia
See more jobs at West Virginiaexternal

$29K - $49K/yr

Full-time, Part-time

Posted 6 days ago

Job description

Nature of Work Elevate your career as an Office Operations Associate, a dynamic lead role where your expertise in policy and practice drives our facility's mission forward. Working under general supervision, you will perform complex tasks that go far beyond standard administration, serving as a critical support link for upper management and a mentor who trains, organizes, and checks the work of clerical staff. From analyzing high-stakes interstate compact transfer documents and processing daily ICOTS reports to commanding the NCIC terminal for vital criminal background checks and entering wanted persons, your work ensures every detail meets strictly mandated legal time frames.

You'll be the professional voice of our office, managing sensitive inquiries and technical operations with precision, while also contributing to our facility's safety through one required 12-hour security shift per week. If you are a disciplined, detail-oriented leader ready to apply rules and regulations in a fast-paced environment where your work truly matters, we invite you to apply and join our team. Perform other duties as assigned.

In accordance with SPB 3088 effective 10/7/23, $5000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Pay Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088) Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service. If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5000 shall be removed from their salary, unless transferring to another CVFP.

Minimum Qualifications Training: Graduation from a standard high school or the equivalent. AND Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles. OR Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

Other Information Minimum Special Hiring Rate:$34,070

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