$160K - $200K/yr
The team is known for building scalable service operations, strengthening customer partnerships ... This Director of Imaging Services role leads the implementation and standardization of an advanced ...
$160K - $200K/yr
The team is known for building scalable service operations, strengthening customer partnerships ... This Director of Imaging Services role leads the implementation and standardization of an advanced ...
$160K - $200K/yr
The team is known for building scalable service operations, strengthening customer partnerships ... This Director of Imaging Services role leads the implementation and standardization of an advanced ...
$160K - $200K/yr
The team is known for building scalable service operations, strengthening customer partnerships ... This Director of Imaging Services role leads the implementation and standardization of an advanced ...
Director of Operations
Hamlin, WV · On-site
The Director assists the COO in overseeing effective day-to-day operations and is responsible for ... Directly supervises Regional Patient Service Representative (PSR) Manager(s) and/or other ...
Director of Operations
Hamlin, WV · On-site
The Director assists the COO in overseeing effective day-to-day operations and is responsible for ... Directly supervises Regional Patient Service Representative (PSR) Manager(s) and/or other ...
Director of Operations DEPARTMENT: Operations REPORTS TO: Assistant General Manager FLSA STATUS ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...
Director of Operations DEPARTMENT: Operations REPORTS TO: Assistant General Manager FLSA STATUS ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...
Director of Operations
Huntington, WV · On-site
Director of Operations DEPARTMENT: Operations REPORTS TO: Assistant General Manager FLSA STATUS ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...
Director of Operations
Huntington, WV · On-site
Director of Operations DEPARTMENT: Operations REPORTS TO: Assistant General Manager FLSA STATUS ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...
Director of Operations
Wellsburg, WV · On-site
The Director of Operations partners closely with Supply Chain, Engineering, Quality, Maintenance ... Coordinate shipping priorities and finished goods readiness with Customer Service and Supply Chain.
New
Director of Operations
Wellsburg, WV · On-site
The Director of Operations partners closely with Supply Chain, Engineering, Quality, Maintenance ... Coordinate shipping priorities and finished goods readiness with Customer Service and Supply Chain.
New
Director National Accounts
Bluefield, WV · On-site
$125K - $156K/yr
Job Purpose The Director of National Accounts is responsible for developing and leading national sales and service operations to meet or exceed assigned revenue, bookings, and profitability goals.
Director National Accounts
Bluefield, WV · On-site
$125K - $156K/yr
Job Purpose The Director of National Accounts is responsible for developing and leading national sales and service operations to meet or exceed assigned revenue, bookings, and profitability goals.
Director of Operations
Wellsburg, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Wellsburg, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Bridgeport, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Bridgeport, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Elkins, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Elkins, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Fairmont, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Fairmont, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Elkins, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Elkins, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Buckhannon, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Buckhannon, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Moundsville, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Triadelphia, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Triadelphia, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Weston, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Weston, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Wellsburg, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
Wellsburg, WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director of Operations
WV · On-site
Director of Operations Our Company is committed to your success by providing you with the training ... Service, and Cleanliness standards on all day parts, including monitoring food product quality.
Director Service Operations information
What is a director of service operations?
A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.
What are the key skills and qualifications needed to thrive as a director of service operations?
To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.
What are some common challenges faced by a director of service operations, and how can they be effectively managed?
Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.
What is the difference between Director Service Operations vs Service Manager?
| Aspect | Director Service Operations | Service Manager |
|---|---|---|
| Responsibilities | Oversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives. | Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level. |
| Required Credentials | Bachelor's degree; often MBA or related certifications; extensive experience in service management. | Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common. |
| Work Environment | Corporate offices, strategic planning sessions, cross-department collaboration. | On-site service centers, customer sites, operational meetings. |
The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.
What are the most commonly searched types of Service Operations jobs in West Virginia?
The most popular types of Service Operations jobs in West Virginia are:
What are popular job titles related to Director Service Operations jobs in West Virginia?
For Director Service Operations jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Director Service Operations jobs in West Virginia look for?
The top searched job categories for Director Service Operations jobs in West Virginia are:
What cities in West Virginia are hiring for Director Service Operations jobs?
Cities in West Virginia with the most Director Service Operations job openings:
$160K - $200K/yr
Full-time
Posted 27 days ago
Job description
Job Summary
Director of Imaging Services
Location: West Coast (California or Arizona preferred, flexible) (Full-time, Permanent)
Salary: $160,000 to $200,000 plus full benefits and car allowance
About the Company:
A nationwide healthcare technology management organization supporting hospitals and health systems with comprehensive imaging service programs. The team is known for building scalable service operations, strengthening customer partnerships, and delivering consistent equipment uptime through strong process, training, and field execution.
Role Overview:
This Director of Imaging Services role leads the implementation and standardization of an advanced imaging service program across assigned client sites and enterprise initiatives. You will partner closely with regional operations leaders, district management, and account teams to ensure imaging inventories are accurate, budgets and support plans are aligned, and service performance meets customer expectations. The role blends strategic program leadership with hands-on operational oversight, including new account start-ups, system implementations, vendor coordination, and performance reporting across multiple modalities.
Key Requirements:
• 7 plus years supporting and maintaining diagnostic imaging systems in the field or in a managed services environment
• Strong working knowledge across one or more modalities: Ultrasound, Fluoro, CR, DR, Cath Lab, CT, MR
• Prior leadership experience managing technicians and supporting hiring, onboarding, coaching, and performance reviews
• Ability to lead implementations and upgrades involving software, networking, and hospital IT coordination
• Strong financial and operational reporting skills including inventory control, PM compliance, and cost efficiency tracking
• Comfortable interfacing with hospital stakeholders as a consultant and escalation point
Ideal Candidate:
• Customer focused leader who communicates clearly and builds trust with clinical and technical teams
• Highly organized with strong prioritization and follow-through across multiple sites and timelines
• Data driven and financially aware, able to standardize processes while improving service outcomes
• Calm under pressure and effective at solving escalations without losing sight of long-term program goalsNext Steps:
Apply now or contact Sam at nGenium for a confidential discussion.
Candidate experience matters to us. This is a real role and every application is reviewed by a human. We do not use AI to screen applications or conduct interviews.